In episode 7 of the Cars.co.za podcast, we're joined by consumer journalist Wendy Knowler.
Wendy has an incredible track record of fighting for consumer's rights. In this podcast, she and Ciro de Siena go through car purchasing and what recourse consumers have if they have issues. They also look at your rights regarding dealerships, voetstoets purchases and much more.
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0:00 Intro
0:20 Introduction of the guest Wendy Knowler
0:40 Advice on how to get a refund from a car dealership
2:23 Consumer Protection Act of 2019
5:30 Cases Wendy Knowler dealth with
7:00 Quality Check and Warranty
11:04 Terms and Organisations
13:43 The Worst-Case scenario with dealerships
14:38 Complainants representing themselves
16:08 New formula to help subtract from the refund
17:40 Hunley’s case
20:47 Is the consumer protection act working for the people?
22:35 Damage to reputation for dealerships
31:05 Dekra Independent Inspection House
31:36 Dealership must have a service book and spare key
34:42 Voetstoots
35:29 Dealership Contracts
41:34 Conclusion
43:02 Outro
Негізгі бет Автокөліктер мен көлік құралдары How to get a refund from a car dealership - The Cars.co.za Podcast, Ep7 - with Wendy Knowler
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