This video will help you navigate the shipping insurance claim process.
Bullet points:
- If you have a legit claim, it’s possible to get a check
- Make sure you get as many photos of the shipping container and broken item as you possibly can
- Your claim will be almost always get denied at first, keep going!
- Call them and ask what they need. Have the attitude of, "I know you damaged my item, what can I give you to show that that?"
- Set reminders and continue to call the shipping carrier, even if they continue to deny your claim
- It took me 3 and a half months, 7 phone calls, and 3 denial letters before FedEx finally sent me a check for my insurance claim.
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