To start and advance your cybersecurity career, Apply To Upskill To Cyber at learn.nicoleenesse.com/UpskillToCyber
@hotmixer2010
11 ай бұрын
Doing IT helpdesk for 9 years, the best thing I learned is never work for toxic companies regardless of the job title or pay, some shit companies expect their IT helpdesk to cover every level of IT from helpdesk up to programming and cybersecurity including SAP.
@kingshabba3983
Ай бұрын
11 years is way too long to be in Help Desk
@xCheddarB0b42x
Жыл бұрын
Expectation Management: the national average in USA for SOC Analyst 1 is 60 to 80 thousand salaried for M-F 8-5. Do not ask this in the first interview. This is for the very end of the hiring process where an offer is being tendered. Strongly consider "low ball" offers if your are desperate for hands-on knowledge, but move on after 12 to 18 months.
@phillipgoat00
11 ай бұрын
That's me right now. and you're right. This place is a black hole (it dept) and I see people around here that been it with help desk support for 30 years, they are mean and rude, some of them are not, but when I joined this company early this year, I thought, well, this could a good place to start, some of my fellow colleagues already quit and some of them are looking for other line of work. This is not a good place to be, best case scenario you spend 30 years here and one day you may be promoted. Worst case scenario, you become one of those grumpy fellas with a dead end job. Right Now i am going to save some money and take my talents elsewhere. ain't worth it.
@xCheddarB0b42x
Жыл бұрын
Allegation: the old IT career pathway to security created the talent shortage by weeding out capable people every step of the way. Direct entry into Information Security is the future. I don't need to be a Structural Engineer with 10 projects under my belt to successfully and safely drive my car across a bridge. That's the verbose explainer for the strength of JIT learning.
@nicoleenesse
Жыл бұрын
Yes, I agree
@CiberELAP
11 ай бұрын
gracias, esta interesante, si estuve en T.I. 7 años. y ahora trato de moverme a la ciberseguridad, espero me vaya mejor, . saludos
@SkyToddler
9 ай бұрын
being "stuck" is literally a mindset
@adamschneider868
Жыл бұрын
I am Software Support and the Help Desk. AAHAHAHAHHAHAHAAA! LET ME OUT! LET ME OUT!
@nicoleenesse
Жыл бұрын
LOLLLLL
@shirleyakwafo1801
Жыл бұрын
this resonates with me, thanks Nicole, I need a change.. it start with me
@nicoleenesse
Жыл бұрын
You are so welcome
@emanuelrouse7076
10 ай бұрын
I never even thought Sys admin or Network admin could be considered low level. I have been a Technical associate(Helpdesk) for about a year and just now studying for the trifecta. Now I have to think past sys or network admin lol.
@Joeyxyx
2 ай бұрын
They are not low level. I'd say Mid-level.
@drobinson2745
Жыл бұрын
Ha! I'm just trying to get to the IT Helpdesk!
@nicoleenesse
Жыл бұрын
It is a great place to start, just don't get stuck there for 10 years+
@xCheddarB0b42x
Жыл бұрын
Two years max at Help Desk. It helps to see the industry from "top to bottom." Having customers makes the money. I never understood the classical IT aversion to encountering customers. It just seemed weird.
@djcaliente
Жыл бұрын
I’m on a system engineer role right now watching your videos lol… I need a change!
@nicoleenesse
Жыл бұрын
Come to the security side!
@btboss123
4 ай бұрын
Thank you for the advice but if you don't live in a big city you DO NOT get the luxury of choosing what type of cyber security area you want to focus on you get what you get around here.
@kevingardocki
Жыл бұрын
In terms of entry level cybersecurity roles with no real security experience, is it better to go the system admin and network engineer route first? Since many can not get entry level roles
@Sci-Fi_Fan296
10 ай бұрын
This was made for me! Great advice. Thanks Nicole.
@kawaiihikari0
Жыл бұрын
Great stuff right here!!! ❤
@nicoleenesse
Жыл бұрын
Glad you enjoy it!
@corpuzone
5 ай бұрын
What about over 10 years of IT professional experience? It’s more on technical aspect and just like the context of this video I worked as desktop support, IT support specialist roles. My next venture is to gravitate towards cybersecurity. Since I have mid to advanced (non expert) networking knowledge, am I a good candidate for cybersecurity analyst roles? given that I get certs like the google cybersecurity certificate and comptia security+..
@Eggsec
Жыл бұрын
I am trying to get in ! :(
@nicoleenesse
Жыл бұрын
You can do it!
@xCheddarB0b42x
Жыл бұрын
1. persistence 2. curiosity and a questioning attitude 3. a little daily progress The rest will sort itself out.
@johnczech7074
Жыл бұрын
Thanks Nicole!!
@nicoleenesse
Жыл бұрын
No Problem John
@mugentuner
Жыл бұрын
Yes, JIT Learning is a real thing
@nicoleenesse
Жыл бұрын
It is! It should be more talked about. Instead, we memorize all of these things and never use it
@xCheddarB0b42x
Жыл бұрын
The old IT career track is clearly broken; it created the acute talent shortfall. Direct access to Information Security is the future. It's how we mitigate the talent gap.
@johnparks2676
Жыл бұрын
Hey there @nicoleenesse, I am working on my bachelors in IT management and want to specialize in cloud computing and become a cloud engineer, what can I do after graduating to get myself on track for this career, thanks :)
@adwoaserwaa7931
10 ай бұрын
pls can you us how to start or biuld a home lab
@Samsons121
Жыл бұрын
❤😊
@nicoleenesse
Жыл бұрын
Arnold!
@dennis.teevee
Жыл бұрын
IT HellpDesk 💩☠️💀😈
@nicoleenesse
Жыл бұрын
aye. you got the thumbnail lol
@metalmayhem007
10 ай бұрын
Hi Nicole, Im nearing one year in my helpdesk job now. Really enjoy the job but getting bored because it's just same old at this point. Very interested in cloud and been going through John Savills Az900 at the moment. I know cloud should be more of a late goal, or is it possible you think to go from helpdesk to cloud. I understand i need to learn networking and security along the way. Any tips?
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