The doorbell camera was easy to install. The app, initially until abiut a month ago, would only two people to use the app simultaneously. The app abruptly stopped working and Lorex customer support is trash. A woman with an accent hung up on me after I had her to repeat her name plus I doubt she set up a case after I had given her contact information. Contacting lorex online was more challenging. I truly recommend one to research a company's customer support ratings before buying a cheaply made doorbell camera like this one shown in the video. The doorbell camera felt fragile in my hands plus the doorbell sound decreases not long after installation. Lastly, the notifications on mobile devices were inconsistent. It's been over 30 days since trying to get customer assistance from Lorex.
@restlesshands123
11 ай бұрын
Wow, thanks for your review. I was thinking of buying this doorbell because it’s on sale but obviously it’s not even worth it at the sale price. I’ll make sure to follow your advice.
@SmurffNationn
2 жыл бұрын
Good instructional video, but I wish you all explained how to assess whether the existing doorbell’s voltage is or isn’t 16-24 volt AC (around 2:00)
@JoshKaufmanstuff
3 жыл бұрын
@5:40 bad example, always loop the hooks around the screws in the same direction you are tightening so they don't unwrap as you tighten. (In other words the opposite way shown here) Source: I'm an electrician.
@jelissitah
Жыл бұрын
Attaching the doorbell to the mount is a little difficult but once it locks into place it seems extremely sturdy. kzitem.infoUgkxxHZwMa8CsRjYhf9s4W8w0Dwm47uytWOp I replaced my regular doorbell with this and hard wired it in, using my existing wires and mechanical chime. It works perfect so far and integrates perfectly with my blink camera system. It also works seamlessly with Alexa
@iamjefe
3 жыл бұрын
Installed mines about a month ago and all I have to say is well done Lorex Technology 💪🏾💪🏾💪🏾
@globalprofits101
Жыл бұрын
Dahua is the manufacturer but ya
@benluna4129
3 жыл бұрын
What if your don't have a mechanical doorbell can I connect it to my DVR?
@papis408
2 жыл бұрын
Does not work on all mechanical door chime boxes. They don’t tell you this plus they don’t have a list of approved ones either. Just got off phone with tech support.
@michaelleddy3701
Жыл бұрын
Can you please provide which chimes do work?
@Quizzical106
2 жыл бұрын
I always get oops. something went wrong the first time I try and load live view, or I have to reset. But when I finally do see the picture, none of the features work. I haven't tested them all, but certainly TALK does not work. If it takes that long to access the cam from the app, the visitor will already be gone by the time you get that feature, but then it doesn't work anyway so what is the point, except to watch live video when you are bored and don't mind the hassle of connecting each time?
@allenr265
3 жыл бұрын
Does it come in black. Thanks Mate
@danielgagnon32
2 жыл бұрын
What is the use of the USB cable?
@BryanMack
2 жыл бұрын
Alternative power supply. I used it to plug mine in, test it, configure it with Blue Iris, and do some testing before physically installing it.
@hdryderct
3 жыл бұрын
Great that the camera is 2K and was really looking forward to purchasing one but the only thing that’s needed to remove it is a paper clip essentially? Very disappointing design. Should have a security screw to lock it into place.
@_Wake_Up_If_U_Can
29 күн бұрын
@ 7:47 We have a Lorex NVR system and this 2k doorbell camera. I installed it a few years ago. The doorbell camera refuses to use our external chime. It works a few times then just stops working. The chime option ONLY shows up when you go through all the trouble of reconnecting the 2k doorbell camera to the system. The chime option DOES NOT EXIST in the app anywhere. In the device menu for the Lorex 2k Doorbell camera it shows: -Device Info -Notifications -Motion Detection Settings -Local Storage -Audio Recording Chime option IS NOT IN THE APP ANYWHERE. The last time I manually removed it from the bracket and removed and reinstalled the wires, during the lengthy re-setup of connecting directly to it, then reconnecting it to our wifi, then and ONLY THEN does it show an option for the Chime. Where in the app is this chime option????????????????? I even upgraded our transformer to a 16V 30VA transformer to make sure there was enough current to power the chime and the Lorex 2k Doorbell camera. Currently when the doorbell is pressed on the 2k Doorbell camera the doorbell itself makes the doorbell sound. How and why it reset itself to this default setup is a question for whoever wrote the coding for this. I would love the ability to use the app on my android phone to select my external chime. Anyone know how???
@Z33.gi0
10 ай бұрын
can I temporarily power it on using the supplied usb cable ?
@JY__L
9 ай бұрын
Followed the instruction to install my doorbell but solid blue light only, tried reset but didn’t fix.
@EdwardAsamoah-j7d
Жыл бұрын
Is there a video of an installation from scratch..ie. without an existing doorbell wiring?
@SideshowRaj
2 жыл бұрын
If you 2 of these do you need 2 chime kits installed?
@rikiship62
Жыл бұрын
I like the look of this door bell, but what’s stopping people from stealing it. Surely, the little pin could be used to unlatch the doorbell and simple cut the wires and take it???
@kingj9606
10 ай бұрын
Hi, what happens when a person comes to the door? Does it record automatically and send you the video clip?
@Atrocity_Tv
11 ай бұрын
Can you install a lorex doorbell to a lightswitch? I dont have a doorbell out front and am curious if thats possible
@ronspitzer243
2 жыл бұрын
Have had mine for 2 months now and have spent a LOT of time on the phone with tech support trying to figure out why it won't connect to a 5Ghz Wi-Fi network in Canada. So far they do not have any solution for this. It will take a firmware update to get it working but I am unable to get one. Everytime I call they start a new ticket and close it right away even though the issue is NOT fixed. It works on 2.4Ghz just not very well, it is slow playing live, alerts take almost 5 minutes to get to my phone and playback is almost impossible to do.
@globalprofits101
Жыл бұрын
Get a sky bell brand
@henryzhang9446
3 жыл бұрын
can you have multiple user access to the video doorbell at given time?
@AlexSmith1126
Жыл бұрын
You can share access to individual cameras to other users
@arslanchughtai6532
2 жыл бұрын
This door bell it says it support dual band but it's a lie. No 5ghz option only 2.4ghz
@jtalonrider4769
Жыл бұрын
Why i can't log in on two devices at the same time?
@richardwagoner9083
3 жыл бұрын
Do you have to have your wifi password protected?
@SmurffNationn
2 жыл бұрын
Your wifi doesn’t “need” a password in the same way your house doesn’t “need” any locks on your doors or windows.
@richardwagoner1225
2 жыл бұрын
@@SmurffNationn Some products don't work without passwords enabled.
@kenhilson786
3 жыл бұрын
Pretty easy for someone to make that key and walk off with whole device.
@j.w.8663
3 жыл бұрын
These thing can just be ripped off physically anyway. No-one needs keys and screws.
@TheRbaezJr
3 жыл бұрын
Yeah, I agree. However, that's with any doorbell.
@PNWLiving1725
3 жыл бұрын
I had one that would replace it, as long as we report it. I'm not sure how lorex warranty is. But it was nice on our other one we had. Now I have lorex and eufy products
@surgep
2 жыл бұрын
What's in the box!!!??? What's in the box!!!???
@AlexSmith1126
Жыл бұрын
We just renovated our house and I have the electrician install these devices. Several bullet cameras and the doorbell and a few of the Wi-Fi flood light cameras. I've gone through two of these doorbell cameras, following those instructions, except for the chime part, and the device stops working within hours or a day or so. We have no chime box anywhere in the house. I don't really care about whether we have a chime go ding dong.
@lducusin1
8 ай бұрын
Live wire is expose you need go shorten it
@majorpayne4098
Жыл бұрын
What a NIGHTMARE to install. I have NO DB Chime so I am going thru hell trying to get the correct way to hard find AND wire in a front and rear doorbell into my lorex home center. 4th day still a nightmare. I wish i could just return all but i am beyond 30 day return due to nasty winter weather days not allowing m to keep installing. THIS SUCKS money down the drain. Tech support hard ro understand all foreigners not clear language to add more frustration. STAY AWAY FROM THEM
@eldinpeterson3760
2 жыл бұрын
they refuse to give support and to make things right there night cameras do NOT work at night the sales person sold me cameras that do not work at night and they refuse to trade them for ones that will work at night. just BEWARE OF WHAT YOU GET FROM THEM
@mskiara18
Жыл бұрын
I agree, I am dealing with this now after my doorbell no longer functions properly.
@reesechris76
Жыл бұрын
I have cameras from them around my entire house and the night modes do work on them. Been working fine for over a year now.
@dontcommentme
3 жыл бұрын
I personally like the pin removal system. Major upgrade from the screw-from-hell on the previous doorbell camera. Looking to upgrade to this device soon, but unsure about what to do with my old Lorex Doorbell camera. @LorexTechnologyInc , is there a recycling or special rebate program available?
@allenr265
3 жыл бұрын
Dream On. These companies are all about profit.
@dontcommentme
3 жыл бұрын
@@allenr265 Hahaha, you are absolutely right. I called to ask that day. They wouldn't take my old doorbell camera unless it was less than 90 days old and I still had the original packaging. @LorexTechnologyInc, please do better.
@wickedmuffin76
3 жыл бұрын
"Now go home and get your f**kin' chimebox"
@andrewtafoya3661
2 жыл бұрын
I cringed when she says 15 by 64 drill bit. Of course it is NOT 15 by 64 but rather a 15 64ths drill bit
@dubcuda874
3 ай бұрын
This doorbell is absolutely trash! Does everything except ring and record when someone is at the door. Worthless pos! Tech support is nonexistent
@eldinpeterson3760
2 жыл бұрын
they refuse to give support and to make things right there night cameras do NOT work at night the sales person sold me cameras that do not work at night and they refuse to trade them for ones that will work at night. just BEWARE OF WHAT YOU GET FROM THEM
@eldinpeterson3760
2 жыл бұрын
they refuse to give support and to make things right there night cameras do NOT work at night the sales person sold me cameras that do not work at night and they refuse to trade them for ones that will work at night. just BEWARE OF WHAT YOU GET FROM THEM
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