Make sure your Facebook Business Manager is set up properly to better protect your account: kzitem.info/news/bejne/uaqrnodme4mdjX4
@shaggydewpr
3 жыл бұрын
Ive tried 3 times, they havent re enabled... which is frustrating...
@kingbankroll3333
3 жыл бұрын
I camt even find the button
@myheartjay3876
3 жыл бұрын
@@shaggydewpr same!
@YourMarketingMentor_
Жыл бұрын
It's been my experience (after going round and round in circles for the last few days) that once your ad account is disabled they don't offer you the opportunity to chat. Not only that, they don't tell you anything. My ad account got shut down recently (in the last 2 months) for something I did 10+ years ago, now I can never advertise again on FB for me or my clients. It's criminal.
@TerranBailey
3 жыл бұрын
Can not request appeal for this ad account because it is connected to a user who was blocked from advertising. That user should contact Facebook through Business Manager or Ads Manager. Now what?
@user-kd6ks2ix1g
3 жыл бұрын
Hi Can you help me? The advertising account on Facebook has been permanently restricted. I submitted a review request, but it was rejected and the ads were permanently restricted and I cannot communicate with the Facebook support team
@pacuzzi
3 жыл бұрын
I have be banned by mistake 3 times in 2 weeks... Facebook advertising seems like a nightmare to me
@J3dimeeple
3 жыл бұрын
Hello! I followed your suggestions and appealed the deactivation of my Ad Account. But my last message hasn't been responded (it's been a month). Any tips?
@adifal8771
3 жыл бұрын
Same with our situation! 😢
@swapnilkhairnar3531
3 жыл бұрын
I have tried everything but still my account is not activated. I followed the video now I am getting error msg "Can not request appeal for this ad account because it is connected to a user who was blocked from advertising. That user should contact Facebook through Business Manager or Ads Manager." whereas I personal Facebook account I have done identity confirmation
@236vic
3 жыл бұрын
tried all this, i still do not know what i could have done, all it is restricting is stopping me from doing ads?
@SeasonsOFcolors
Жыл бұрын
It happened to me and I have done an appeal but they say my ads have been flagged . I’m not banned I just can’t monetize.
@fatimaalmosawi3720
2 жыл бұрын
I have the same problem , and I have tried to do request but still my acc is disabled . please help
@TheRealQuoteOasis
3 жыл бұрын
My ad account was disabled. I cannot even access the account because I need to confirm my number and when I confirm no verification code is sent is there another email I could use? Thanks
@ali.ka1
3 жыл бұрын
I can’t active my ads account can you help me please??
@divyaanand3786
3 жыл бұрын
Hi I’m not able to pay for past promotions . (Actually ads are not accepting my new card) and I deleted my old card ,( n now I can’t add my old card again??
@ambrosia1917
3 жыл бұрын
what should i do if i cant log in to ads manager
@CharlieLawrance
3 жыл бұрын
With how Facebook has been these last few months, this video couldn't be more important. If you have a Facebook provided marketing "expert" assigned to your account, we've had great success getting accounts back when getting them to open the case with the internal review team as opposed to just submitting an appeal yourself via the relevant forms.
@bo-borsabags6124
3 жыл бұрын
I got as far as ‘jump into your ads manager’ - no idea how or where you would find that in the utter jumble of confusion that is Facebook -
@nouranhossam4670
3 жыл бұрын
I have the same problem My facebook ad account got disabled after my Ad was accepted and it was active for more than 6 hours but for no reason it got disabled !! I try to fill in appeal but couldn't because it keeps telling me (there is no ad account) Please help me I didn't go against any of facebook policies and my ad was doing great with reach when it was active but suddenly got disabled!
@arsh4u914
3 жыл бұрын
hey. facebook is asking me to provide case numer in adition to account ad. how can i find my case number. plz help
@Chris-B.
3 жыл бұрын
This doesn't work. I am in the 'No Advertising Account' section and it won't let me appeal. I receive this message - You don't have any advertising account which is required to submit this form. If you are currently logged out, please log in first.
@tompaulsen6726
2 жыл бұрын
Have they disabled all kinds of support now? I got a reply telling me to fill out a form, but the form doesnt work, it says I dont have an "Ad account" when I actually do. So I went ahead and sent them a new ticket, telling them about the problems with using their form, but they replied telling me to fill out the form about my problems with the form.. ... .... Have they completely shut down their support-services? Anything else I can try?
@th0ge
2 жыл бұрын
the same exact thing happened to me
@queen_natlucinda9964
3 жыл бұрын
I’m trying to do all these steps and it keeps saying no advertising accounts but it doesn’t give me the option to add the account number
@АллаКовшова-с2ы
4 жыл бұрын
2:15 If your Ad account was disabled, you can not send Request Review of Restricted Ad Account becouse of "Warning - No Advertising Account"
@versatileduplicity9313
3 жыл бұрын
does your facebook ads still run if your regular account has been disabled
@swiftie4ever2010
2 жыл бұрын
I don’t think so
@josephj5864
3 жыл бұрын
whenever i try to even confirm my identity I submit but the error still doesn't update. it still says "confirm identity" it's frustrating
@vshomecollectionsenterpris5772
3 жыл бұрын
Thank you ma'am for the excellent guidance! I did manage to chat with FB Support team. Settled my FB Ad disabled issue.
@paulaxxo268
3 жыл бұрын
How did you reach them
@safwannazir7102
3 жыл бұрын
When I was creating my pixel account on shopify it got disabled, I havent even made a single ad yet, does anyone know why it got disabled, I still havent got a reply from facebook. What can I do now that its disabled.
@TheDirector_
3 жыл бұрын
Me too!
@leveltwo7775
3 жыл бұрын
If I permanently delete my Facebook ID, will the Facebook page also be deleted
@AdrienneDorison
4 жыл бұрын
This is SO helpful! Happens to our team all the time and I never know what to do. THANK YOU for breaking this down and making it so simple + straight forward!
@amandabond2863
4 жыл бұрын
Yay! Glad it was helpful. Most people don't realize there is a submission form and a Help area to reach out to for speeding up the process.
@SocialMediaExaminer
4 жыл бұрын
Thanks for watching, Adrienne! I'm sorry that this happens to your team all the time... Hopefully this will help to prevent it from happening in the future. Good Luck! -Mitch
@Emily967
4 жыл бұрын
Do you usually get it reinstated? How do you work around it?
@SocialMediaExaminer
4 жыл бұрын
Hey Emily- "Usually" is a tough word... There is no workaround. Keeping in touch with Facebook directly is the only way to get re-instated. All of Amanda Bond's videos are useful, so start there (keeping in mind FB is constantly changing things, and it's tough to keep up!). -Megan🤓
@ahmedmujtaba209
4 жыл бұрын
@@amandabond2863 Sorry to hear that, but do you get your ad account back and how long does it takes to get back?
@Varuh555
4 жыл бұрын
This 2:55 is not possible! When you try to submit without selecting your account, you get this message: "No Advertising Account You don't have any advertising account which is required to submit this form. If you are currently logged out please log in first." I am logged in of course.
@cindyluo585
4 жыл бұрын
I have the same issue. Did you figure out to get around it?
@aakashkaushal1167
4 жыл бұрын
Choose this is not my account and then it'll ask for your account id
@botchok5
3 жыл бұрын
Yep, same issue with me. I went via an alternative method but received a response which re-directed me back to the exact same page where my Advertising Account is not listed from the drop down.
@teebz5739
3 жыл бұрын
@@aakashkaushal1167 im scared if i put 'no' for the account holder they will believe im not the account owner when I am?
@abbieellis2031
3 жыл бұрын
I've had same issues
@mikemoore1210
3 жыл бұрын
there is no way to submit a form that i can find
@artificialelijah
3 жыл бұрын
FB disabled ad accounts - the stuff of nightmares!
@kaybee303
2 жыл бұрын
Yes
@EliseDarma
4 жыл бұрын
This has happened to me before! The steps you outlined are perfect 💯
@amandabond2863
4 жыл бұрын
Grrrrrrr.... so frustrating when it does happen.
@SocialMediaExaminer
4 жыл бұрын
Thanks for watching, Elise! Sorry that you had to go through this headache... Hopefully, this info helps you avoid it happening again. Cheers -Mitch
@stephengonzales3566
3 жыл бұрын
For anyone watching this in 2021, Facebook no longer has a "Still Need Help?" button. Nor do they have live chat AT ALL. If your account gets flagged like mine did without even posting a single thing... then you are going to be waiting a long time. It has been 4 days for me so far and not even an email or anything back.
@aelael720
3 жыл бұрын
do you think if i close my account and make a new account will be helpful ? because i got disabeled before setting any ads i just connact the accounts intsgram and facebook and i tried to make an ads but i couldn't complated .
@misho91able
2 жыл бұрын
Hi, when I click on "Need another way to authenticate" I don't get the "More options" option. Has anyone experience that and how can I fix it?
3 жыл бұрын
You can't send that form without selecting your account from the drop down menu (which doesn't work).
@raulzarate7723
2 жыл бұрын
What do I do when I cant even log into ads manager? it tells me to log in but when i do it says my account has been disabled and it cant be reversed. i was making a business page for my real estate services, I finished up setting my cover photos and important info and about to move on to making my first ad when it told me my account had broken the community standards and needs to be reviewed, sent a photo of my id that they asked for. tried to log back in 2 days later and its permanently disabled. what can I do? many others in my real estate agency have Facebook account business pages and I followed they same templates they did.
@henna5464
3 жыл бұрын
What if they're not processing the request ??
@musoikot8408
3 жыл бұрын
You do not have access to your publishing privileges We temporarily limit actions people can take on Pages they manage when their Pages violate our policies. Learn More how can i resolve the issue? can anyone help? Thank You. xoxo
@cesarjohnmacaspac4270
3 жыл бұрын
How can I fix "unavailable boost"? If I use another facebook account for ads, I won't be able to retrieve the money I have from my previous account. I got some "balance" there before it was restricted.
@ladytcup234
9 ай бұрын
Very helpful. I still don't understand why my ads were disabled. I have a clean casino gambling channel.
@dragonbird2489
3 жыл бұрын
Hi Amanda, please help. I just started a website where I sell specific merchandise. I had someone else create the website and the Facebook ads. After launching the ads, Facebook disabled my ads account after two to three hours of running the ads. When I appealed, I left the comment section blank. After 3 days, I got an unpleasant email from Facebook stating that my Facebook will remain disabled, and my case was closed. I reappealed. This time I did fill out the comment section stating that I disagreed and if I have violated any Facebook policy, please point them out and point out the content where I violated as well. I thanked them for their time. I honestly do not know what the issues were. I hope they will reconsider. If I don't succeed, can I just create another ad account for the same domain name?
@liamblu
2 жыл бұрын
So... what do I do if FB doesn't have a person reply to my filled out help request but an AI answers me instead and closes the ticket? No chance...
@priestessbali
4 жыл бұрын
Thanks for the video. Very helpful info. My husband made an ad using my credit card and they flagged it. Hopefully we can work this out because he doesn't have a credit card. We live in Bali.
@joedatura1023
2 жыл бұрын
My ad acc got blocked because of a bug with a promotion. When I try to submit the appeal, it tells me that there's been a problem and I cannot send the appeal. If been trying to find a way to contact anyone at Facebook. However, I can't find an email oder anything to get into contact. Any advise?
@kristih13
3 жыл бұрын
Love your videos!! Do you have any advice on what to do if there are limits placed on a fb page? It's not disabled...but there are limits, and I'm not exactly sure what those limits are.
@ivalinapasse2469
4 жыл бұрын
There Suppose to let you know something before they do that. That's Good Business Practices. I have a Huge Audience and I built my Business from Scratch without anyone's help but GOD. So I expect my Business to be reinstated Properly. Thanks for this Info Facebook Ads Doesn't have A Customer Service Number!!!This was so Helpful. I did find some of the pages on my Own!!!!! This Additional Information was so Helpful!!!!Thank You.God Bless you!!!
@SocialMediaExaminer
4 жыл бұрын
Ivalina, that's so great to hear! I know the process can be very frustrating. Victory:) -Megan🤓
@Adamerhartvideo
4 жыл бұрын
So good! Thanks Bond! Will definitely be pointing people in this videos direction.
@amandabond2863
4 жыл бұрын
Means a lot coming from you. Always love your videos.
@SocialMediaExaminer
4 жыл бұрын
Thanks for watching, Adam! -Mitch
@Adamerhartvideo
4 жыл бұрын
@@amandabond2863 :) Thanks my friend - so excited to see more videos coming from you!
@Adamerhartvideo
4 жыл бұрын
@@SocialMediaExaminer Absolutely, thanks Mitch!
@amandabond2863
4 жыл бұрын
@@Adamerhartvideo You've been such a great inspiration during the process. Already realizing that KZitem is such a tight knit community.
@yoosuffarook5240
4 жыл бұрын
This happened to me before couple of days. I watched your video last night and appealed, I got my account activated within few hours. Huge Thanks sister for your great advice. ♥️😊
@SocialMediaExaminer
4 жыл бұрын
That's awesome!! Congrats. -Megan🤓
@yoosuffarook5240
4 жыл бұрын
Social Media Examiner Thank you 😊
@SocialMediaExaminer
4 жыл бұрын
You are so welcome, yoosuf! -Megan🤓
@amandabond2863
4 жыл бұрын
BOOM!!! Great job. Love hearing how it's helping.
@jammendoza3039
4 жыл бұрын
They told me my ad acct was reinstated but its still not working
@artbyjelly
2 жыл бұрын
mine just says it can't be reviewed :(
@AuntSamantha17
3 жыл бұрын
Do you know how to get a group, that has been disabled, back up and running?
@follytownco7853
3 жыл бұрын
It's ridiculous. They've really tightened the rules due to the pandemic and political environment. So many business owners are locked out of this market during the busiest quarter of the year when online sales are at an all time high! What is the percentage for a chance at a resolution? Probably less than 10% 🤬
@the_garage
3 жыл бұрын
Thank you very much. This issue makes me crazy. But your video is really helpful and now I know my own mistakes.
@Robinson-of2gw
4 жыл бұрын
I was able to recover my banned business account recently. As soon as the ads were tagged as violating fb policies, I turned it off. Then I made an appeal. The next day, they banned my account. I made an appeal again saying, I find it unfair they disabled my account whereas I turned off the ads as soon as they said it violated their rules. Few days later, my access is back. Now I created another ads using the same business account :) So, before you guys make an appeal, it is better to turn off the ads first. In case your argument seems wrong to them causing your account getting banned, you have a valid reason to say that their action is unfair.
@SocialMediaExaminer
4 жыл бұрын
Thanks so much for sharing that, Robinson! -Jen
@Jasmineabena21
4 жыл бұрын
I haven’t made ads but my account was shut down after I confirmed my email address
@SocialMediaExaminer
4 жыл бұрын
That's a great tip - thank you, Robinson! -Megan🤓
@SocialMediaExaminer
4 жыл бұрын
Now, that is strange, Jasmine. Have you tried appealing? Here's a video that might help. kzitem.info/news/bejne/uaqrnodme4mdjX4 Also, here's a link to the FB help page: facebook.com/help/ -Megan🤓 -Megan🤓
@Robinson-of2gw
4 жыл бұрын
@Laura you cannot edit any ads, once your account got banned.
@themusthafa0
4 жыл бұрын
Finally the beat tutorial on this topic. So manny other videos were just bad. Thank you so much for this video
@SocialMediaExaminer
4 жыл бұрын
It's our pleasure -- thank you so much for the feedback! -Megan🤓
@amandabond2863
4 жыл бұрын
Oh yay! Glad you found it valuable. We'll be putting together a blog post version to easily walk through step-by-step if you ever get banned in the future.
@SocialMediaExaminer
4 жыл бұрын
BOND knows her stuff!! :) Thanks so much for the feedback. -Megan🤓
@shileenjacks4315
2 жыл бұрын
What if your Facebook and Marketplace is shut down all at the same time
@valeriounomi753
4 жыл бұрын
thanks for the video! My problem is different: my personal profile was disabled (I don't know why), and the biggest issue for me is that I don't have anymore access to the connected Page, which is still online (not disabled) and from which facebook is still taking out money to run the ad...............with no possibility for me to control it!! I cant pause the ad and they're "taking" out my money. Any suggestions? Anyone's got the same problem? Thanks to those who can help.
@priyamravi3773
3 жыл бұрын
i tried going to a review and was asked to upload a copy of an identification document - seriously? no thank you Facebook, i don't feel safe to upload a document like passport on your platform where data security is a joke!
@sonalisinha8001
3 жыл бұрын
Why it is showing you don't have an advertising account when I'm trying tk submit the form? Please help anybody
@Rahilasakazi
3 жыл бұрын
I am getting the same problem, were you able to resolve this?
@stan7329
3 жыл бұрын
Could you please do an updated version of this. Most of the methods aren't really helpful anymore. My account is still disabled, and I can't fix it.
@SocialMediaExaminer
3 жыл бұрын
Good to know! We will certainly work on it. It has been a bit challenging to get people in the studio to film these days (with travel and safety restrictions). In the meantime, this video might have some helpful overlap 🤞 kzitem.info/news/bejne/lZuAzGufcp10e20 -Mitch
@nangkmensukkhongwir3016
4 жыл бұрын
Hi mam, my account face the problem "reviewing your information may take longer than usual” can you solve this problem? To help me. Thank you
@alexandrawilmot738
3 жыл бұрын
There seems to be a step missing here. You start talking about a "new account manager" and adding a new credit card, but no mention of why you'd create a new ad account manager or how.
@sarahwalsh1610
3 жыл бұрын
Hey Alexandra- if your account is disabled and Facebook IS NOT going to reinstate access it means you can’t run ads. So if you want to continue running ads you need to create a new ad manager. You can do this in your Business Manager- create new ad account when asked for payment use a different credit card than the one connected to the restricted account. If you don’t plan to runs ads then you don’t have to do anything. But if you want to you’d need another ad account.
@SushantNarula
4 жыл бұрын
I was getting frustated with this... finally tried searching here and got your video. I launched the ad manager on pc and re selected my payment method and bingo its FIXED. Thanks Much
@SocialMediaExaminer
4 жыл бұрын
So glad to hear it! -Jen
@theadstrategist
4 жыл бұрын
BOOM! That's what I like to hear. Great job, Sushant.
@sagarverma57
4 жыл бұрын
Bhai, can you help me with this too? I am stuck somewhere and I feel like banging my head on a wall. This is really frustrating.
@briannikravesh
4 жыл бұрын
I was disabled and no matter what i did i couldn’t get accepted back. I’ve tried making a new account under a VPN new name new email new number and i get insta disabled the second i make the account asking for my photo ID. I feel like i’m getting bullied
@SocialMediaExaminer
4 жыл бұрын
I know it's frustrating, and you are not alone! All you can do is keep at it with Facebook. facebook.com/business/help facebook.com/help/ -Megan🤓
@oninsfirred
2 жыл бұрын
glad i came across this video and did the chat with fb business support. Sadly our account is disabled indefinitely. so sad, they even called to explain what really happened. i guess we just had to make a new business account.
@theomnetwork3898
4 жыл бұрын
You mentioned to create another ad account in the scenario where they deny your appeal. How exactly do you create another ad account?
@theadstrategist
4 жыл бұрын
Your best bet is finding it in Business Manager. Watch this video from Dennis Yu to see if it's helpful: kzitem.info/news/bejne/uaqrnodme4mdjX4
@loidasugaste9527
4 жыл бұрын
@@theadstrategist how about when my Ad account status is disabled?
@BorisBerjan
4 жыл бұрын
Having battled facebook over the years this informations is golden.Having an account back up quickly means a lot less business lost. This is the best most thorough explanation and presentation on how to do this properly i've ever seen. Great content! A+ 👌
@SocialMediaExaminer
4 жыл бұрын
Wow! Thank you so much, Boris! Thanks for watching and for leaving a note of encouragement. -Mitch
@amandabond2863
4 жыл бұрын
Thanks, Boris. Do you have anything to add that's helped you regain access faster from your experience?
@amandabond2863
4 жыл бұрын
@@SocialMediaExaminer Right! Love connecting with people in the KZitem comments, especially pros like Boris.
@BorisBerjan
4 жыл бұрын
@@amandabond2863 Only a long term play - having spent a good amount on the accounts and getting a rep. This way if the account goes down the rep will get on the matter as well and escalate the issue. Otherwise all the things you listed are 100% on the money!
@BorisBerjan
4 жыл бұрын
@@SocialMediaExaminer Welcome!
@raisulislam2336
4 жыл бұрын
Facebook showed me an ad and said that I violated their policy by that ad. But still, I didn't run any ad. I have no idea who ran that ad. Now Ad account disabled. Do you have any solution??
@Jeydee20
Жыл бұрын
Thank you for sharing this video guiding some ideas what to do. I don't know why ads was disabled not aware of the violations Thank you again it helps me keep safe and God Bless
@mingfung3641
2 жыл бұрын
If i input my ads account number then get message of "Can not request appeal for this ad account because it is connected to a user who was blocked from advertising. That user should contact Facebook through Business Manager or Ads Manager." How can i fix this?
@Frederikue
2 жыл бұрын
It's the same for me, it's a nightmare because they have 0 support for small businesses
@Investingmattyice
4 жыл бұрын
did exacty what you said. when click send it still says no advertising account found when i clearly have one and cant make ads
@SocialMediaExaminer
4 жыл бұрын
Hey stuttering matt -- The best advice we can give if the videos we've provided don't have the solutions to help you is to reach out to Facebook directly. facebook.com/help/ facebook.com/business/help -Megan🤓
@theadstrategist
4 жыл бұрын
Try entering your account ID in the comment field. Or appeal using one of the other methods like the appeal button within your account or the email they sent stating you were disabled.
@Investingmattyice
4 жыл бұрын
Amanda Bond • The Ad Strategist won’t send no matter what so I tried contact billing or other area and tell them the problem and tell them to forward it to that department. All bad service. Zero is will help and just close case.
@d-rarrvchrono-stasis4985
4 жыл бұрын
What happen to money that i input into the ad account? Its still deducted from my bank account. Will fb refund it?
@MrWixz
4 жыл бұрын
Great video. Have you any tips on a blocked personal account on advertising? I'm freelancer in Facebook Ads, but my account is blocked for advertising. Two months now, and still no feedback. So I was wondering what your angle on this is? Creating a new Facebook account (while this is not allowed by Facebook)?
@SocialMediaExaminer
4 жыл бұрын
You cannot advertise from a personal account. The only way you will get a business manager account through which you can advertise is to create a business page. Best of luck! -Megan🤓
@theadstrategist
4 жыл бұрын
If your personal account has been blocked, unfortunately you're on the banned advertiser list and will not be reinstated. I'd look to other platforms as a source of traffic and seriously reflect on your behaviours and marketing style to see why you got put on the banned list in the first place.
@nikolahoward1147
4 жыл бұрын
Thank you! This is very helpful! I do have a question. I am trying to submit an appeal and in the "Select AD Account" section my ad account isn't showing. The form will not let me submit the appeal without selecting an account. If I create a new ad account within the business manager will it still have my original data? I do not have the AD Account number. I searched in the URL and the account number was not there only the business ID number.
@seancameron2235
3 жыл бұрын
any solutions to this? my ad account doesn’t show in ad manager or anywhere
@AlphonsineKoh
4 жыл бұрын
What if the review team tells me to consider it as a final decision? I don't think it's possible to create a new ad account while one is banned.
@SocialMediaExaminer
4 жыл бұрын
We have heard of people having issues by creating multiple accounts. The only way really is to keep at it with Facebook directly, unfortunately. You aren't alone and we are helpless over here! I know they are behind because of Covid, so maybe wait a bit and try again. Best of luck, -Megan🤓
@jammendoza3039
4 жыл бұрын
I keep on telling them to give me another chance, they told me they will re instate it, however its still not working
@anonymous-je3ih
4 жыл бұрын
What I hate about FB is that they do everything automatically. They disabled my ad account just because I added the word "gun" (yes I was advertising Massage Gun"). No matter how smart their algorithms is. They still made tons of mistakes blocking our accounts. Your video is helpful btw.
@SocialMediaExaminer
4 жыл бұрын
Thank you, dpweb! We appreciate the feedback. -Megan🤓
@theadstrategist
4 жыл бұрын
Imagine being Facebook and having to sort through millions of pieces of data each day? Of course there's well intentioned humans, like yourself, trying to help people... AND there's also a ton of spammers. They're really trying to protect our user experience so that we stay on the platform (which allows their revenue to go up 'cause there's more ad inventory). It sucks... but when you put it the way I described above, it's easier to not take it personally.
@josepanesso8979
4 жыл бұрын
Still disabled! Guess I have to find a way around this ridiculousness. You would think a multi-billion dollar company would communicate a little more clearly and allow someone a second chance.
@SocialMediaExaminer
4 жыл бұрын
Such a bummer, Jose -- thinking positive thoughts for you to get it resolved. -Megan🤓
@amandabond2863
4 жыл бұрын
They're also a multi-billion dollar company so unless you're spending millions on their platform, we're not really their first priority, right? Whenever I've ran into a roadblock and asked a Facebook rep about it, their advice has been to create a new account. I believe I do mention that in the video too. Sorry it didn't work out in your favour!
@ghostmetal10
3 жыл бұрын
Just restricted my account for such a stupid thing, ruining people's livelihood without even considering there's a human on the other side... So sad and dissapointing from such a big corporation.
@scottwallacejr
3 жыл бұрын
I literally tried to run one promoted post, and got disabled, I have zero idea why this could’ve happened? Obviously this company is completely out of touch, and they work behind an iron curtain of non-transparency.
@shimmy1984
3 жыл бұрын
@@scottwallacejr same, any luck for you? P.S. Most of the buttons and links in this youtube video are either no longer there, or are buggy and don't work (seem to direct to an older version of facebook)
@LIBRAGOD90
3 жыл бұрын
Why's it so hard to reach out to fb smh😡
@travel_girl_jw3178
4 жыл бұрын
I can't even go to my ad account anymore. It says that my account is disabled and I can't enter. I really don't know what to do. Please help! I 've done ID security but still no help, it says they can't recheck the problem. I really don't know what went wrong and can't find any chat or mail to find an answer.
@SocialMediaExaminer
4 жыл бұрын
Hey Aliciaatje- I'm so sorry, but unfortunately, there isn't anything we (I) can do to help. Facebook is the only resource to help, and I know that's really frustrating. We are asked for this help regularly by folks who are in your same spot. The only advice I can provide is to keep at it. Best of luck. facebook.com/business/help facebook.com/help/ -Megan🤓
@necessaryJustice_4all
3 жыл бұрын
Did you find a way to resolve your issue? I created a business account 2-3 days ago, today I tried logging back in to complete the business account and it said, “you’re business account has been disabled, it has been reviewed this decision and it cannot be reversed. “ Beyond confusing bc I’ve yet to run an ad on Facebook and haven’t even finished the business page profile. I’m so confused.
@sheilamallari5158
4 жыл бұрын
Thank you for this . My ad account was disabled due to unusual activity/ fraud. I received a reply that case has been resolved and i can start paying again but unfortunately it hasn't been. I didn't know my account was disabled until i tried setting up my pixel. Instead of the create pixel button , it said contact ad account admin. That's when i realised my account was disabled. i have been in contact with them. Their last reply was it has been resolved when it hasn't yet. I would appreciate any advice. I couldn't proceed until i have my account enabled and my pixel created. Thank you in advance.
@SocialMediaExaminer
4 жыл бұрын
Hi Sheila- What a bummer! Unfortunately, it's a waiting game with FB. I would give it a little bit more time, and then report it again if you can't get in. Best of luck! -Megan🤓
@sheilamallari5158
4 жыл бұрын
@@SocialMediaExaminer Twice they emailed me that it was fixed but still not. Does process of enabling it take sometime ? Shall I wait before I report it again?
@SocialMediaExaminer
4 жыл бұрын
Yes, it can take some time, but that does sound unusual. Unfortunately, there's no "one formula" that works for everyone. -Megan🤓
@theadstrategist
4 жыл бұрын
@@sheilamallari5158... if it says, "contact account admin" that means you don't have Admin access to the account in question. It's owned by someone else. Could that be the case?
@ChrisShouse01
4 жыл бұрын
This is so helpful! I have never been shut down but I do know people who have so I will share this with them. I am having a problem finding my pixel I used it in an old website and now I have a new one and can not find where my pixel is hiding? Any thoughts?
@amandabond2863
4 жыл бұрын
Yes! We have a video dropping this coming Thursday on that exact topic. Subscribe to the channel and be sure to come back and watch! It's a step-by-step on how to get it installed. (And therefore where it might be hiding)
@amandabond2863
4 жыл бұрын
Chris... here it is! kzitem.info/news/bejne/jqtpqYmnkqeclJw
@SocialMediaExaminer
4 жыл бұрын
Hi, Chris! Did that other video help? I hope you were able to resolve this :) -Mitch
@ChrisShouse01
4 жыл бұрын
@@SocialMediaExaminer Yes, the other video on the pixel helped a lot! Thank you so much 💜💚🧡
@SocialMediaExaminer
4 жыл бұрын
@@ChrisShouse01 Great! Glad to hear that! -Mitch
@BestMusicHits
3 жыл бұрын
I have the same question 1 is my pet store idk why and the 1rst 1 idk as soon as I create it for my instrument store it got disable idk why
@jasonl5500
Жыл бұрын
So my campaign was running smoothly and all of a sudden every day for a few weeks now FB is disabling my ad account every day for spending limits. They are telling me that any day it will be lifted , but it just keeps disabling every day. Since this has started my conversions have dropped off considerably. Is it possible that the disabling and reenableing every day is effecting the algorithm and hurting my campaign?
@manusloughran7674
4 жыл бұрын
My Facebook ad account has been deactivated, without any warning? I’ve never even had an ad on this account rejected. This notification appeared shortly after I posted a boosted ad, but six hours later I received a notification that this advert had been approved and is now running. But when I go in to my ads account the status at the top is still telling me the account is disabled? I’ve appealed, and currently waiting for a response.
@SocialMediaExaminer
4 жыл бұрын
Best of luck on your appeal! I'm sure you'll get it sorted out. -Megan🤓
@theadstrategist
4 жыл бұрын
Give this post a read to see if you can figure out more on what's happening: www.socialmediaexaminer.com/5-reasons-facebook-ads-manager-account-could-get-shut-down/
@jessicastansberry
4 жыл бұрын
Oh my goodness, I have totally had this happen to me, thank you!
@amandabond2863
4 жыл бұрын
No! It's such a pain in the booty. Hopefully it's helpful and you get it back up and running ASAP next time.
@SocialMediaExaminer
4 жыл бұрын
Thanks for watching, Jessica! Yeah... you are not alone. Love the videos BTW 🤙. -Mitch
@nikolahoward1147
4 жыл бұрын
How long did the appeal process take?
@AskWelmoed
4 жыл бұрын
Thanks for the video! I wasn't closed down, but I have another question, and for me the blue 'still need help' button isn't showing up. Is there another way I can reach out to Facebook?
@amandabond2863
4 жыл бұрын
However, it depends on what you're trying to reach them for. Sometimes the "Chat" or "Still need help" button will pop up in your account during their business hours. It's a fickle platform that way.
@SocialMediaExaminer
4 жыл бұрын
Good Luck, Welmoed!
@AskWelmoed
4 жыл бұрын
@@amandabond2863 Thank you!
@AskWelmoed
4 жыл бұрын
Thanks!
@choimaokoye6294
4 жыл бұрын
@@amandabond2863 thank you so much for the appeal form. So helpful
@naseeraomarjee2608
4 жыл бұрын
Hi Amanda! If someone reports your Instagram account as spam (out of maliciousness) does that have any influence on your ad account being disabled? My ad account has been disabled all of a sudden and I can't seem to understand why.
@SocialMediaExaminer
4 жыл бұрын
That definitely could be a possibility! You might report the problem (repeatedly) until you get a resolution from Facebook/Instagram. -Jen
@therealmarknelson
4 жыл бұрын
My profile has been flagged and I can't get FB support to even look at this. Can I make a new profile?
@theadstrategist
4 жыл бұрын
Are you talking personal account? I believe you can delete an older account and create a new one. However, you'll delete all your personal information and things like messages, photos, memories, etc.
@therealmarknelson
4 жыл бұрын
Amanda Bond • The Ad Strategist Yes personal profile disapproved which ties into my business manager account
@seang.7861
4 жыл бұрын
This video saved my account! And they activated my campaign that disabled my ads manager. Thanks for the help! ♥
@SocialMediaExaminer
4 жыл бұрын
So glad to hear it, Sean! -Jen
@theadstrategist
4 жыл бұрын
This is amazing!!! What a great testimony. Thanks for coming back and celebrating with us, Sean.
@luisch8660
4 жыл бұрын
How long did that took? Mine just got blocked and i have just sent an appeal
@SocialMediaExaminer
4 жыл бұрын
It seems response times are super varied! We wish you the best of luck. -Megan🤓
@diaasaiid2085
4 жыл бұрын
I cannot send message because I still got the same error No Advertising Account You don't have any advertising account which is required to submit this form. If you are currently logged out, please log in first. could you help me
@TheBessi97
4 жыл бұрын
Same here
@SocialMediaExaminer
4 жыл бұрын
It's really difficult to judge, but it sounds like you need to create an ad account with a credit card number associated. Beyond that we suggest reaching out to Facebook directly for help if our videos and other media aren't of help to you. Here's a link to the FB ads center help: facebook.com/business/help -Megan🤓
@theadstrategist
4 жыл бұрын
Check the comment section. This one has been answered many times.
@pourdebon.coaching
4 жыл бұрын
Thank you for your video PS love your intro and your editing! Very dynamic
@SocialMediaExaminer
4 жыл бұрын
Thanks so much! Our video team is awesome, no doubt. -Megan🤓
@pourdebon.coaching
4 жыл бұрын
@@SocialMediaExaminer yes they are :)
@aishahrahim7342
4 жыл бұрын
My problem is my fb account has been disabled however the ads is still running. How can i solve my problem as i cannot login to my fb account.
@SocialMediaExaminer
4 жыл бұрын
Reach out to Facebook directly. It might take a bit to solve, but reaching out to them is the best route. -Megan🤓
@clearchoicepainters9868
3 жыл бұрын
I have this >warning Account Confirmation Required We noticed some unusual activity on your ad account, so we paused your ads in order to protect it. Confirm your account to continue. then I see this>Disabled Payments & Ads Manager< I don't know what to do from here can someone help please?
@jacobpope9367
4 жыл бұрын
I cannot retrieve my account back. So, I am forced to delete my add account. Now, I cannot delete the add account because I get the message "Your ads account has recently been flagged because of unusual activity. For security reasons, any ads you're running will be paused until you can confirm your account information by contacting Facebook." Frustrating is an understatement. I'd use maddening.
@jacobpope9367
4 жыл бұрын
*deactivate not delete
@shielarahmani8455
4 жыл бұрын
This was the same issue I had and so far I was only able to get my first account recovered through some freelance company Cyberconsults.org and my second one is still pending at the moment
@MiLianShort
4 жыл бұрын
Hi Amanda , I have an issue with my Facebook account/page . My problem started 1 month ago . I have a Facebook page where I was the only one admin on page . In one day I make a post on page with some video who doesn’t belong to me , and I was receive a copyright report :) and Facebook was disabled my account . I send lots of form to them and finally I got my Facebook account reactivated. The problem now it’s I lost my admin role on page . I been moved from admin to moderator roles . And I think I lost my access to my Facebook ad account as well . What you suggest to do ?
@theadstrategist
4 жыл бұрын
Hey Beast, this is outside of my realm of expertise-I focus strictly on the paid advertising side of the equation. I'd reach out to Facebook directly and see if they can help you.
@justins5225
4 жыл бұрын
i've done this a few times with success when i could drop down on the list and select my account. Now my account is not listed in the dropdown, so when I try to send a message with my act.# included it says it cannot even send the response through facebook since it doesn't have a record of an account. What is the best course of action now that my account is not listed when replying to the deactivation notice? Thank you in advance!
@amandabond2863
4 жыл бұрын
Reach out via chat. Or, respond to the red notification that let you know your account was disabled in the first place.
@amandabond2863
4 жыл бұрын
Give this a read too: www.socialmediaexaminer.com/5-reasons-facebook-ads-manager-account-could-get-shut-down/
@TEAMPHHrollsUSD
4 жыл бұрын
it really depends what type of service/ad your are promoting. i run ads for a personal development coaching program. they say mlm is not allowed and get my accounts disabled. while it is affiliate marketing it is not mlm. even with more low profile landing pages they still disable my ad accounts. if you're watching this video and thinking about fb ads. have patience and tons of family members to create new business managers to continue running ads.
@theadstrategist
4 жыл бұрын
We've had a personal development client get flagged as an MLM and get their account back up and running.
@theadstrategist
4 жыл бұрын
Give this post a read so you can figure out why you're getting marked as spam: www.socialmediaexaminer.com/5-reasons-facebook-ads-manager-account-could-get-shut-down/
@TanNguyen-bk7br
3 жыл бұрын
honestly, has anyone ever read a company's privacy policy? unrealistic expectation.
@radhikasah8920
4 жыл бұрын
I have appealed 48 hours ago but no response yet please help me
@rizwanriazrr3125
4 жыл бұрын
I am using my ad account with my personal id from 8 years. Now my account has been disabled from last4 months , submitted multiple appeals but all in vain .. i don't remember my add account id as well..Plshelp me how can I recover account its my personal account. ;(
@eggyfresh40
4 жыл бұрын
Mine is different situation, i can access my facebook business manager but, inside the ads account, the one that we can create Campaign | Ad Set and Ads. My Ads prompt a security blocked. So everytime i tried to review and publish i got an Error popping up. Report. Now waiting.
@theadstrategist
4 жыл бұрын
Yeah, sounds like a glitch. Try clicking the gear wheel in the top right hand corner of Ads Manager and do a hard RESET for your account. It doesn't do anything to your older saved campaigns, just make sure you don't have anything in Drafts or those will be gone after doing it.
@SMARTMONEYMAKER2024
4 жыл бұрын
Hello I need some help please.
@SocialMediaExaminer
4 жыл бұрын
Hello Guy-Try- I'm so sorry, but if the video didn't help, reaching out to Facebook directly is really the only way to get help. We don't have the ability to help 1-1 in that way. facebook.com/business/help facebook.com/help/ -Megan🤓
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