Every lodging establishment must ensure a positive guest experience. A bad experience can lead to bad reviews, decreasing reservations and revenue. One of the most common complaints in hotel rooms is foul odors. While there are many types of bad odors, the most common complaint in hotels and motels are musty, mildew, and smoky smells. Luckily, these smells can be quickly and easily addressed with the right tools and products.
Musty or mildew odors are most commonly caused by moisture accumulation in the bathroom, on the walls, or on the carpet from spills, leaks, and humidity.
This excess moisture creates a damp environment which is an optimal breeding ground for mold and mildew, the leading cause of that mildewy, musty smell.
Further exacerbating the problem is poor ventilation. Smells are trapped in soft surfaces like carpeting and curtains.
To remove these odors, you’ll want to select an odor neutralizer that eliminates smells at their source. An air freshener may be able to mask the smell for a time, but without a neutralizer, the smell can worsen.
Air fresheners can be passive or active. Passive air fresheners simply need air to activate. Active air fresheners require power - whether it’s plugged into an outlet or powered by batteries - to disperse the product.
These products will only mask the odor. Using an air neutralizer is more effective as it encapsulates odors and destroys them at their source.
For mold, mildew, and other odors, we recommend using Capri Original Odor Neutralizer from Victoria Bay. This general-purpose air neutralizer eliminates most odors and can be used for general deodorizing, garbage compactors, vehicles, and more. It immediately improves the air quality and leaves a pleasant citrus scent behind.
For general deodorizing, first, clean the area to be treated. For example, if you use the product on the floor, you’ll want to vacuum first. Then, spray with the product until it is damp and let dry.
While the Capri Original Odor Neutralizer can combat smoky smells, there are products designed to neutralize them from cigarettes, marijuana, and vapes specifically.
Smoky smells can be caused by guests smoking in rooms. They can also be left over from the smokers’ clothing. Smoke from cigarettes or other paraphernalia can penetrate most fabrics, leaving an unpleasant odor.
If you need to combat smoky smells, we recommend Fresh Products' Smoke Eliminator and Blaze Haze Eliminator. These products are designed to attack the smoky odors of cigarette and marijuana smoke directly.
These products are safe for most fabrics and surfaces, though you should avoid using them on silk and leather. You should spot-test any area you intend to treat to ensure color fastness.
To use these treatments, first, clean the area you are treating. Then, simply spray the product on until damp. Depending on the strength of the odors, you may need to repeat treatment.
Whichever product you choose to eliminate the odors in your hotel, it's important to review the directions on the label before use. The labels will provide you with specific use instructions, which may differ from product to product.
While malodors are common in hotel rooms, a variety of products on the market target these odors and eliminate them at the source.
If you need help determining which products will best suit your needs, contact one of our experts at Imperial Dade. We can help you find a safe product on your surfaces and effectively eliminate malodors from your hotel rooms.
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