OMG what an EASY video to walk ya through the hook up steps. I gave my set to my bother who is hard of hearing only to find out through this video I had the connections wrong. He no longer has to disrupt other family members with his loud TV. THANK YOU
@rosalieburns348
4 жыл бұрын
Thank you so much. It worked connecting to the cable box!
@fransteeves3844
8 жыл бұрын
Great instructions, very helpful, as there was no sound until I plugged it into the cable box...Sounds great!!
@maryjohnston9490
5 жыл бұрын
This is also the only way I got sound.
@edysub1
3 жыл бұрын
@@maryjohnston9490 me too! Had to plug it into the cable box.
@debraduperroir7513
4 жыл бұрын
This might be an older video, but it helped me figure out what I needed to do with my wireless headphones to get them working. I've had them sitting here for about three years and thought there was something defective about them. I had them plugged into the back of the t.v. and they should have been plugged into the satellite receiver. Duhhhhh Sometimes I feel so uninformed, now I can use them. Thanks a bunch!!
@reggieb2127
6 жыл бұрын
Thanks for the info...very helpful!
@04angelbydeath
11 ай бұрын
hi! hopefully you will get this, but ive had these wireless headphones for over 10 years and for a few years ive been struggling with static and cant figure out how to fix it. sometimes i can tune it out and deal with it, but sometimes it bugs me. ive been rattling my brain with trying all possible solutions, or to just buy a new pair. im using optical auto out so im using an extra thing not shown in this video, but i decided to try and see if using the audio in as shown in this video would work and i get no audio when trying. any tips? for both static and the no audio thing?. also idk if this is relevant but sometimes when i get a lot of static if i hold my hand over the right ear piece the static vanishes for some reason. ive tried switching channels on the receiver to see if that works but nothing. on the extra piece i have where my optical audio there is a coax in slot, but i cant figure out what exactly i need to try and see if using that input fixes the static.
@wiggsan
7 жыл бұрын
Is there a wireless TV headset out there that has a remote charger? My mother is in a nursing home and she needs to have the charger near her since she cannot get up out of bed by herself. My only option I can think of is to buy two of these headphone systems and use one charging stand at her location and the other charging stand at the TV for wire hookup. Thanks...
@robynburdick8554
11 жыл бұрын
Do you have any suggestions so that I can get my MDR-DS6500 to work with the use of the optical jacks
@rossmelanson6999
4 жыл бұрын
Thank you Erin, problem already solved..
@SS-su2rz
10 жыл бұрын
How do I connect the transmitter to the dish box or TV so we can turn the volume down on the tv, but hear sound on the headphones?
@Arman-U87
9 жыл бұрын
Can you use these with your phone for music?
@manishjaiswal07
9 жыл бұрын
Hi, I have Sony Bravia HX75 and a dell BH200 headset. Can I connect them somehow? Thanks, Manish
@XBJAJ
10 жыл бұрын
Thank you i had tried several options to connect the headphones i almost gave up but watching this video i found out what was the problema i connected the cables to the satellite box and magic thank you again!!!!!!!!!!!!!
@SonySupportUSA
10 жыл бұрын
It's our pleasure XBJAJ! Glad to be of help! =) Jean
@5turtletypers
8 жыл бұрын
whew! thank you. i bought these headphones over the internet. the instructions came in Spanish. ( which i do not speak or read.) i knew it couldn't be that difficult. . it did not work through the tv audio output. we did not have a headphone jack on the tv. I contacted the company , then watched your video. when you suggested plug in through the satellite box we got it to work !
@SonySupportUSA
8 жыл бұрын
+sherry martin Hi, we're sorry to hear that the included instructions is in Spanish, may we have the complete model number of your Sony headphones so we could our resources in response to your concern. Dave
@5turtletypers
8 жыл бұрын
+SonyListens i got it to work thanks to your video
@258cwa
10 жыл бұрын
Will these headphones work with the Panasonic TC-L37C22 television. We have followed all the recommendations, but still get nothing. The tv is not hooked up to a cable box or any type of DVR.
@Dnky1
7 жыл бұрын
I've got a Sony bravia TV, hooked up to a Sony DVD surround system. I want to connect my wireless headphones so i can watch without interruption, problem is i don't want to keep unplugging and replugging my headphones in and out. Can anyone advise me . If i bought an amp would that solve my problem?
@2065Dragonslayer
7 жыл бұрын
Need specific help, have Sony smart tv and wireless headphones, I want to hear the tv but want my grandmother to also hear it at her volume on the headphones. The audio jack from the headphones blocks the sound from the tv completely, what kind of a transmitter exactly do I need for me to hear it as well as her. Sony smart tv model # KDL-40R510C. Thanks harry
@SonySupportUSA
7 жыл бұрын
Hi Harry D, Check out the Headphone Speaker Link option on your TV: us.en.kb.sony.com/app/answers/detail/a_id/37009/. Hope that helps. -Vincent
@Gavownian
10 жыл бұрын
Hi guys. How do I hook up my Sony Wireless Headphones to my Sony tv AND be able to use Apple tv Airplay? I currently have it set up and it works great with my tv, cable, etc. but if I try to use them with my Apple tv, all I can hear is still the cable channels. I'd like to be able to use it for both the cable and apple tv but don't know if that's possible? Thanks.
@SonySupportUSA
10 жыл бұрын
Hi Gavin! We need to verify some information. What is the model number of your Sony Wireless Headphone and TV? How is the Apple TV box connected to the Sony TV? ~Jean
@qkiml3
10 жыл бұрын
ialready figured it out. i just bought a dac for audio output and got myself a optical audio out cable.
@motoprogaming2588
7 жыл бұрын
thank you soooooo much
@kimm8475
7 жыл бұрын
it said the headphone is 7.1 soround sound but my receiver is only 5.1soround sound! If I'm going to connect to my reciever am I still going to get the 7.1 soround sound?
@LThill-ks2uz
3 жыл бұрын
I want to listen to my stereo, but no way I can see to adapt audio out. can I use tape monitor out?
@jd7784
8 жыл бұрын
Hi, I have 2 TVs. Both Sony. This headphone seems to work with 75inch sony which I bought couple of months back. But I mainly bought the head phones to work with a 46inch Sony Bravia thats in a guest room. Is Sony Bravia 46 compatible with these headphones ? i bought this tv in 2010. thanks. JD
@SonySupportUSA
8 жыл бұрын
+J D, Please provide the exact model number of your Sony TV for us to better assist you with your concern. «Jerome
@dbarton53086
7 жыл бұрын
Hey Sony, we resentful bought these for my grandmother. When we hooked it up to the tv she is the only one who has audio. I'm not able to hook it to the driecttv box because the only audio port is orange on their box. Is there another cord you offer for this or are these headphones not compatible with directv?
@SonySupportUSA
7 жыл бұрын
Hi Dustin Barton, may we have the exact model number and your current location to best assist you? Meanwhile, you may refer to the next link for troubleshooting: us.en.kb.sony.com/app/answers/detail/a_id/38466/c/65,66/kw/How%20to%20connect%20wireless%20headphones%20or%20speakers%20to%20a%20TV%20or%20other%20external%20device%20source. Regards, ~Erin
@jarifkhan1697
8 жыл бұрын
for sony smart tv model W800c which 3d glass model supported ?? can u pls help ...
@SonySupportUSA
8 жыл бұрын
Hi Jarif, Sony W800C model series are compatible with 3D glasses model TDG-BT500A. You may also consider checking the specification of the TV to check compatibility, please refer to the operating instruction supplied with the unit. -Jerome
@shefalisharma422
7 жыл бұрын
i have sony W60B series tv...how do i connect wireless headphones. .and which one to buy??can you please suggest
@SonySupportUSA
7 жыл бұрын
Hi Shefali Sharma, we suggest that you use the MDR-RF985RK if you want wireless headphones for your TV. Bluetooth connections with our TVs are not supported at the moment. Thanks, -Mark
@ahmedmaherr3611
10 жыл бұрын
Hi i have MDRRF925R at the moment i have an LG TV and i am connecting the red & white audio (RCA) to the TV's output and i am looking forward to buy a Samsung F5300 40 inch any idea how will it work? or if i will have to reverse connection so that the 3.5 jack is connected to the TV in the port that has the headset logo?
@SonySupportUSA
10 жыл бұрын
Hi Ahmed! I googled you 40" Samsung F5300. Since it has a 3.5mm audio output, you would need to connect the RCA part of the supplied connecting cord (phono plug to stereo mini plug) going to the transmitter of the MDRRF925R while the other end of it is going to your Samsung TV. You may use this bit.ly/1pfzxKS as reference. ~Jean
@Ronark1990
9 жыл бұрын
Hi I have the sony wireless headphones MDRRF985RK and my tv doesn't have noo audio outputs only digital audio coaxial.. what do I need to connect my headphones to the tv? Thanks
@SonySupportUSA
9 жыл бұрын
Ronark Correia You might want to check if your TV does have headphones jack. If you will use a converter from digital to analog, we cannot guarantee if that's going to work. Thank you. -Joffrey
@donovanc7795
4 жыл бұрын
Can you do 2 or more head phones on 1 tv?
@quinnhorn3811
5 жыл бұрын
Does the video work with the new model of these headphones...MDR-RF912RK
@SonySupportUSA
5 жыл бұрын
Hi Quinn Horn, Yes, this will work on the MDR-RF912RK. You may connect the transmitter 3.5mm jack directly to the headphone port of your TV or use an RCA adapter to connect it to the L/R (red and white port) at the back of your TV. Regards, Zac Sony Social Support
@meloballls6695
9 жыл бұрын
I have a LG smart tv LB5800, it doesn't have a headphone jack so i connected it to the red and white outputs but there is no sound in the headphones. Please advise.
@SonySupportUSA
9 жыл бұрын
Hi Manraj Mangat! Please check your TV's audio output settings, and make sure that it is set to output the sound on the RCA/Audio port. -Anthony
@fajcarka
10 жыл бұрын
We have two pcs of Sony MDR-RF865RK in the same room, but although we use different channels and source of sound, we can hear sound mutually. Is there any way how to strictly limit source of sound for my headset?
@SonySupportUSA
10 жыл бұрын
Hi fajcarka! We work for Sony Electronics Inc. here in the United States. We only provide information and support for Sony's products manufactured for sale and use here in the U.S. I see your unit is a non-US model. Please visit this site for further assistance: www.sony-europe.com/pages/europe/sony_europe.html ~ Lyn
@Brynnshawaii
9 жыл бұрын
Sony MDR-IF245RK Wireless IF Headphone. My vizio tv only has a digital Audio out. No RCA Audio outs, only inputs. How do I change digital to analog? Thank you in advance.
@chiomaonyekere1458
3 жыл бұрын
I have the MDR-RF912RK. I have a Sony TV but I see no L/R audio out connection on it. How do I proceed?
@human-ai-music
8 жыл бұрын
Looks cool. Can multiple headphones be connected? At my home, there are 3 viewers for the TV rest of the people wouldn't like the noise. So I was wondering if there are supplemental headphones available and that multiple people can be using headphones with the same transmitter?
@SonySupportUSA
8 жыл бұрын
+Kalpesh Ajugia You cannot connect multiple headphones in this transmitter. It can accommodate 1 headphones only. Thanks, >Joffrey
@human-ai-music
8 жыл бұрын
+SonyListens Thank you Joffrey. That information helped.
@sandeepparda
7 жыл бұрын
HI, I have sony bravia KDL-40EX650 TV. Can I connect wireless headphone to my TV? Which headphone should I purchase? Thanks.
@SonySupportUSA
7 жыл бұрын
Hi Sandeep Bairagi, Check out the MDR-RF985RK (Wireless Stereo Headphone System). Here's how it works: docs.sony.com/release//MDRRF985RK_EN_FR.pdf. For other concerns and further assistance, we kindly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Hope this helps. -Vincent
@LawrenceSimmons
3 жыл бұрын
Is this step needed or can I just use it with the two colored things I put in my TV 0:44
@SonySupportUSA
3 жыл бұрын
Hi Lawrence, thanks for your inquiry! Please let us have the exact model number of your headphones and TV so we can better assist you. Thanks! - Romeo
@user-qc6ge8ki6x
4 жыл бұрын
Will it work with a newer version that only has audio in
@ericalaverdyan1666
8 жыл бұрын
can u do this to listen to game audio on a ps4 or such device ?
@SonySupportUSA
8 жыл бұрын
+Eric Alaverdyan, the wireless headphone featured in this video is compatible with devices that supports RCA (L/R) or headphone jacks. For more information, please visit this link: us.en.kb.sony.com/app/answers/detail/a_id/38466/p/40940,41870,70266/c/65,66/kw/unable%20to%20connect «Jerome
@zapotential
7 жыл бұрын
Hey sony! I have done everything in this video and done everything in the manuel and i am only hearing static. I have a sony tv and the headphones dont work either way i put them. PLEASE HELP!!
@SonySupportUSA
7 жыл бұрын
Hi zapotential, You may try the troubleshooting steps in the link provided if you are having issues with the wireless headphones. wiresprovided. us.en.kb.sony.com/app/answers/detail/a_id/37670/p/40940,41713,41848/c/65,66/related/1 -Jerome
@Jodvix
5 жыл бұрын
zapotential i have also the same problem with static noise very ennoying. i have to keep my head straight if move make alotbof static.
@boierandrei
7 жыл бұрын
Can I connect my Wireless Sony MDR-RF800R with an iPhone 6?
@SonySupportUSA
7 жыл бұрын
Hi Andrei Boier, MDR-RF800R appears to be a non-U.S. model. For further assistance, we kindly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. -Vincent
@qkiml3
11 жыл бұрын
my lcd tv doesnt have any audio outputs, what do i have to do?
@okiegary
9 жыл бұрын
My Sony wireless headphones are connected through the cable box. When using Netflix, KZitem, etc. the signal is coming from my internet connection, so the headphones don't play the audio for those programs. The audio continues to be from the cable channel. Is there a TV setting that will switch the audio to apps streamed from the internet?
@SonySupportUSA
9 жыл бұрын
Gary Holland You may connect your wireless headphones directly to the TV. Please select external speakers on your TV under Audio/Sound Settings. >Joffrey
@SoruKandaIdamSorgham
5 жыл бұрын
I have a mdr if245rk does it work with samsung j7 max
@SonySupportUSA
5 жыл бұрын
Hi Eat freaks kitchen, May we know your current location? Thanks, Zac
@SoruKandaIdamSorgham
5 жыл бұрын
@@SonySupportUSA Bangalore
@SonySupportUSA
5 жыл бұрын
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns. Regards, Vincent
@thecringycantaloupe301
7 жыл бұрын
Pls help! I just got these headphones for my computer and I could hear through the headphones but theres this annoying static and a weird pulsing sound from my headset. I tried to change the channel on the headphones and I tried all of the wire changes from this video and I still hear the static. Also, when I put the right side of the headphones to my left ear and the left side of the headphones to my right ear, the static reduces a little bit, but I still faintly hear it after a while.
@SonySupportUSA
7 жыл бұрын
Hi TheCringyCantaloupe , to best assist you, may we have the exact model number of these headphones and your current location? Hope to hear from you. -Erin
@wajidali586
6 жыл бұрын
I had a similar problem and found That it could be interference caused by the electric supply .Try plugging the adapter into another 'clean' power socket.
@frankgonzalez7505
8 жыл бұрын
hi Sony listen I have a question You must always be near the transmitter or can I use my Phone as a transmitter using bluetooth or something else?
@SonySupportUSA
8 жыл бұрын
Hi El Frankisho, the headphones shown in the video is the MDRRF985RK which has up to 45meters (150ft) of reception range. The headphones have its own transmitter so using a phone to act one is not necessary. This type of headphones does not support Bluetooth. Thanks! -Mark
@DonieMontana
10 жыл бұрын
Hi Guys.. i just bought the sony headset mdr-rf855rk, and they have a really cool sound... (tested with windows phone) But... how can i connect them to a Samsung Smart TV? please help...
@ThangNguyen-sc7jq
6 жыл бұрын
Hello, I had a Sony TV XBR65X750D, I do not know if that TV has bluetooth, Can the Sony wireless headphone MDRXB650BT pair with that TV. Thank you
@SonySupportUSA
6 жыл бұрын
Hello Thang Nguyen, The XBR65X750D is not compatible with the MDRXB650BT. As an alternative, You can use RF wireless headphones with its own transmitter connected to the AUDIO OUT port on your TV. For reference, kindly check this: www.sony.com/electronics/support/articles/00159290 -Erin
@SonySupportUSA
6 жыл бұрын
Hi Thang Nguyen, XBR65X750D does have a Bluetooth capability. However, it does not support Bluetooth headphones. Here are the Bravia models that support Bluetooth headphones: www.sony.com/electronics/support/articles/00159290 Regards, Vincent
@camillewoehrle7799
5 жыл бұрын
Dear Sony I just purchased a set of Sony RF-400 to set up on our roku tv. I think the store clerk misunderstood what I wanted I was looking for a pair of wireless headphones that my husband and I could enjoy watching tv together with out the sound blasting and I could enjoy tv at a normal volume he would wear the head phones and I could just watch the tv together but it is not working that way what can I do to fix this.
@neoneko2847
4 жыл бұрын
hii, i recently bought this sony MSR-IF140 and i really want to connect this with my other devices which are not of sony brand, so is it possible to connect it?
@SonySupportUSA
4 жыл бұрын
Hi Neo Neko, thank you for your inquiry. Please let us have your current location so we can better assist you. Thanks! - Romeo
@neoneko2847
4 жыл бұрын
@@SonySupportUSA Il live in Bangladesh and the item that i bought was MDR-IF140. Sorry about the typo XD
@SonySupportUSA
4 жыл бұрын
@Neo Neko, thanks for getting back to us. On this site, we can assist customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. - Romeo
@rossmelanson6999
4 жыл бұрын
How many milliamps does the adapter put out thank you
@SonySupportUSA
4 жыл бұрын
Hi Ross, Thank you for reaching Sony Listens! May we know the model number to further assist you? Regards, Erin
@thedude5095
8 жыл бұрын
thanks
@soad4ever1986
7 жыл бұрын
hello, can i connect wireless sony headphones to my android phone directly or I will need this tower?
@SonySupportUSA
7 жыл бұрын
Hi geo, yes, you can, no need for the tower. The headphone featured in the video is for TVs. You can use our other Bluetooth headphones for your Android phone. Thanks, -Mark
@2065Dragonslayer
7 жыл бұрын
The other cord connects to the transmitter? what transmitter? that's what I need to know
@SonySupportUSA
7 жыл бұрын
Hi Harry D, The transmitter is the tower-like device supplied with the unit. This link will give you more details with your concern: docs.sony.com/release//MDRRF985RK_EN_FR.pdf. -Vincent
@Jesus.R.Flores
9 жыл бұрын
I bought two pairs of the Sony RF985RK wireless headphones, I got one of them to work fine, but cannot get the other one to work. How can I get both to work if my TV only has one audio output?
@SonySupportUSA
9 жыл бұрын
Jesus Flores These Headphones can be connected to either RCA Audio Out(L&R) port or Headphones port. check your TV if it has these ports. Please make sure to use different channels if you're going to use both units at the same time. Thanks. >Joffrey
@Jesus.R.Flores
9 жыл бұрын
I only have one output on my TV it is the red+white output, but I have two pairs of headphones. I'm trying to get both of them to work simultaneously. Any advice on how I can do that?
@SonySupportUSA
9 жыл бұрын
Jesus Flores it will depend on your external input, check if the source device has multiple outputs.. Kindly visit this link for further details: us.en.kb.sony.com/app/answers/detail/a_id/43606/kw/how%20to%20output%20sound%20form%20the%20tv%20speaker%20and%20external%20speaker/c/65,66/related/1. Thanks, Dave
@rollie3333
7 жыл бұрын
hi, I have ps4 Gold 2.0 wireless headphones. the transmitter connects to the earphones once in the USB but I hear no sound from the Sony bravia Tv ?
@SonySupportUSA
7 жыл бұрын
Hi there, What is the model number of your Sony TV and headphones? And how is the headphone connected to the Sony TV? -Jerome
@rollie3333
7 жыл бұрын
SonyListens hi they are ps4 2.0 wireless headphones and a new Sony bravia . the ps4 receiver is in the USB socket
@rollie3333
7 жыл бұрын
hello????
@krunalbhatt3623
7 жыл бұрын
any wireless headphones compatible with w80d???? any suggestions.
@SonySupportUSA
7 жыл бұрын
Hi krunal bhatt, Could you provide the exact model number of your Sony TV and your current location? -Jerome
@krunalbhatt3623
7 жыл бұрын
Model no: KDL- 50W800D BRAND : SONY LOCATION : SURAT, GUJARAT, INDIA.
@SonySupportUSA
7 жыл бұрын
Hi, krunal bhatt, KDL- 50W800D is a non-U.S. model and we have limited information about its compatibility. For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns. -Vincent
@jarifkhan1697
8 жыл бұрын
hi mark ... i already booked sony wireless headphone my smart tv is also sony...at back side tv 3.5 audio output jack i used a soundbar so can i use this headphone by tv backside rca cable? if yes then soundbar sound will output from tge soundbar ? i wanna use both soundbar sound also headphone sound .. can u pls help ..
@SonySupportUSA
8 жыл бұрын
Hi Jarif Khan. The setup that you want to happen is possible depending on models of your devices. Can you please provide the model number of your headphones, soundbar, and tv so we can set it up? -Mark
@jarifkhan1697
8 жыл бұрын
+SonyListens hi mark thanks for ur reply ... below given my tv and sound bar models link with headphone models too....i used this 3.5 jack with tv to attach soundbar... m.ebay.com/itm/Used-Samsung-HW-H450-Sound-Bar-with-Wireless-Subwoofer-Used-Read-3fe-/161972704002?nav=SEARCH m.ebay.com/itm/112043475502?_trksid=p2053742.c100463.m3226&_trkparms=aid%3D555014%26algo%3DPL.DEFAULT%26ao%3D1%26asc%3D20150527183144%26meid%3Db36e8a2ed98d403eb4d609747a52c31f%26pid%3D100463%26rk%3D1%26rkt%3D1%26 sont smart tv model w800c
@jarifkhan1697
8 жыл бұрын
headphone model Sony MDRRF985RK tv model sony w800c soundbar model Samsung HW-H450 already use headphone jack 3.5 back tv to sound bar now want to use headphone too with rca red and white cable is that ok ...it works ???
@SonySupportUSA
8 жыл бұрын
Hi Jarif Khan. Yes, it should work if you are pertaining to an RCA connection for the headphones. You can refer to this link for the setup: us.en.kb.sony.com/app/answers/detail/a_id/38466/p/40940,41870,70266/c/65,66/kw/headphone%20speaker%20link If you want sound on both the headphones and the soundbar, there are no guarantees that it will work, but you can try by going to the sound settings of your tv, and select the Headphone Speaker Link option. -Mark
@nicetubex
9 жыл бұрын
How can I connect two different sources to the headphone? I tried, but I get noise.
@SonySupportUSA
9 жыл бұрын
nicetube Wireless headphones with transmitter can accommodate one source only. For further assistance we kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. >Joffrey
@astleytattao
Жыл бұрын
Is there a way to use it without the transmitter?can anyone give me an idea how to use it ☹️☹️☹️ i dont have the transmitter of it i just accidentaly buy it at a surplus store. I have Sony MDR RF7100
@ValentinoRossi46
9 жыл бұрын
May this help: For my philips smart tv i just connected the jack to my tv, and red and white to the wireless headset, VERY IMPORTANT, when you plug all cable putt your headset in your head and chance channel 1-2-3 to booth of it ( receiver and headset) try first time 1-1 than 2-2 than 3-3 and each time wait 10 seconds, time to ear the sound, and finally you can ear your smart tv to the eadset, and be sure is full charge battery othewhise you think it doesnt work but it does! Fonts: my self try 5 full hours and i find the trick :D Ps: sorry for my english guys im italian and i start to learn english
@applefries4157
7 жыл бұрын
thank you so much
@madd1680
6 жыл бұрын
Connect to transmitter? I need to buy a Bluetooth transmitter to connect my Sony TV to my Sony headphones?
@SonySupportUSA
6 жыл бұрын
Hi Justin, may we know what is the model number of your TV and headphones? -Erin
@dianeolsen3273
6 жыл бұрын
Sound is great but there is a buzzing sound that I can't seem to get rid of. If it is interference, what can be done?
@SonySupportUSA
6 жыл бұрын
Hi Diane Olsen, what is the exact model number of your Sony device as well your current location so we can further assist you. -Erin
@MimiLévesque
2 жыл бұрын
Hello Sony! How long should I charge it? (exact answer please)
@jeremy20002000
9 жыл бұрын
Is it possible to connect a wireless headphones (non Sony) to a Sony Bravia KDL-55W807B
@SonySupportUSA
9 жыл бұрын
Hi s. a., It depends on how you're going to connect it. If you're going to use bluetooth, then it won't be possible. Otherwise, if you're headphones has a transmitter that can be connected using audio cables there is a possibility. - Ella
@jeremy20002000
9 жыл бұрын
***** Ok, I believe my Sony TV does support Bluetooth, I saw an option where it can scan Bluetooth devices (I tried and it detects nothing, anyway). Would it work with Sony "only" wireless headphones or not at all ?
@SonySupportUSA
9 жыл бұрын
s. a. actually, the bluetooth function on the TV is only compatible for bluetooth mice and keyboard but it would still depend on the model. - Ella
@qkiml3
10 жыл бұрын
maybe my tv is not lcd its panasonic but ill try to find my booklet to see what model it is
@petargeorgiev8945
9 жыл бұрын
that is sooooo wireless DDD
@TheSpingus
10 жыл бұрын
I have a MDR-RF970R and I would like to know how to hook it up to my computer. (wireless)
@Anzyx201
10 жыл бұрын
Hi, Did you find out how to hook them up to your pc? I bought these for my pc I did not know they were a tv head set
@TheSpingus
10 жыл бұрын
Anzyx Yes, the wire with the B under it connects to your computer.
@SonySupportUSA
10 жыл бұрын
Hi Dylan and Anzyx! You may follow the steps provided on this link bit.ly/1lbEUtH on how to connect your wireless headphone to your computer. Hope it helps. ~Jean
@TheSpingus
10 жыл бұрын
***** Thanks!
@SonySupportUSA
10 жыл бұрын
Dylan Hayes You're welcome! It's our pleasure to help Dylan! ~Jean
@garrapaterorulez5017
8 жыл бұрын
2 days ago I purchased 2 of the Sony wireless headset. 1 on a Samsung TV and the other on a stereo receiver. Everything looks good expect the static is killing me. Can someone please help? It is a horrible experience with crackles and static. I'm thinking of returning them.
@SonySupportUSA
8 жыл бұрын
+GaRRaPatero España (Garrapaterorulez) Usually the static noise is caused if the headphone is not firmly plugged into the correct jack on the audio source. You may also provide the exact model number of your Sony headphone for best assistance. «Jerome
@garrapaterorulez5017
8 жыл бұрын
+SonyListens Paid $115 for it and for the past 4 days the static is horrible. I've checked the cables and they are plugged in probably. I bought 2 of the same SONY headsets and both give me bad reception with pops and static. This is the model Sony - Wireless FM Over-the-Ear Headphones - Black Model: MDRRF985RK.
@SonySupportUSA
8 жыл бұрын
+GaRRaPatero España (Garrapaterorulez), We suggest you to follow the steps provided on this link: us.en.kb.sony.com/app/answers/detail/a_id/37670/p/40940,41713,41848/c/65,66/related/1 «Jerome
@theclasher7612
8 жыл бұрын
I lost the red and white audio cables so where can i buy them.
@SonySupportUSA
8 жыл бұрын
+Asad Akhtar You can purchase the audio cable at any local electronic store. Look for an audio cable with RCA and 3.5mm both male. Thanks. >Joffrey
@jacobclark5626
9 жыл бұрын
can these be used for a computer or laptop
@SonySupportUSA
9 жыл бұрын
jacob clark Hi jacob, yes it can be used for your laptop or computer. Thanks -Sean
@jacobclark5626
9 жыл бұрын
thank you
@MrCfogarty78
6 жыл бұрын
can this model bluetooth music from a phone?
@SonySupportUSA
6 жыл бұрын
Hi Chris Fogarty, kindly provide us the exact model number to further assist you. Once we have the information, we'll get back to you with the answer to your inquiry. Best regards, -Erin
@rafaeldechavez9920
4 жыл бұрын
Greetings.. i just got the sony wireless model MDR-RF985R... my question is.. can i use this for a Samsung A20?.. reason i ask is that i tried conecting bluetooth. And my fone picked up everybody in the building but cannot connect to the headphone. Pls help
@hanktoni
9 жыл бұрын
The headphones work great as long as everything is plugged in. As soon as I unplug the black jack from my iPhone, the sound stops. I have changed channels and. Tried auto tuning, but still no sound. As soon as I plug it back in, it works fine.
@SonySupportUSA
9 жыл бұрын
+bam bam bigelow Both ends of the audio cable must connected on both devices. Disconnecting either of the two ends will stop the audio. Thanks, >Joffrey
@robj.8416
8 жыл бұрын
+bam bam bigelow Hey, saw your comment and I had to shake my head. All I have to respond is: well, DUH!!!!!!! of course the sound will stop as soon as you unplug the jack!!!!!! and OF COURSE, it works fine when you plug it back in!!!!! are you REALLY that dumb?!!!!!! not too bright, are ya now?!!!!!!!!!!!!!
@hanktoni
8 жыл бұрын
+Rob J. I was actually looking to buy a pair of headphones that I could take on the plane, traveling etc. These headphones only work of you have them plugged into the tower, which also has to be plugged in? They're now useless to me. I thought maybe it could be somehow synced by plugging in the AV cord, I don't know. No need to for personal insults, thanks and have a great day.
@talharaza
10 жыл бұрын
What is the model number of this headphone kindly tell me so I can buy this
@SonySupportUSA
10 жыл бұрын
Hi Talha! Visit bit.ly/1lk3nPw to see the list of Sony Wireless Headphones. =) Jean
@emilygrant6967
8 жыл бұрын
im haveing trouble with this i dont have an audio jack on my tv
@SonySupportUSA
8 жыл бұрын
Hi emily, You can either use RCA L/R or headphone (stereo mini) jack to plug a wireless headphone to your TV. For more details, kindly check this link: us.en.kb.sony.com/app/answers/detail/a_id/38466 -Jerome
@crunchykevtg5155
3 жыл бұрын
Uh, my tv has no words that say audio input or output, and it has 2 jacks that are blue and green/yellow.. what do I do
@KeithTreason
8 жыл бұрын
My Tv doesn't have an audio output. Only an audio input. And it doesn't have a headphone jack to use the other end. It also won't work for our Bose speaker system (input/output isn't listed). All we get is a little bit of humming on channel 1. The rest are silent.
@SonySupportUSA
8 жыл бұрын
+Keith Treason May we have the complete model number of your Sony TV? Thanks, >Joffrey
@KeithTreason
8 жыл бұрын
It's a Panasonic TV. Model No. TC-P42U1
@SonySupportUSA
8 жыл бұрын
+Keith Treason Please contact panasonic for further assistance. Thanks, >Joffrey
@rontwox9444
10 жыл бұрын
My sony wireless headphone cant receive any sound from my samsung tv. I already plugged red and white cord at the back
@SonySupportUSA
10 жыл бұрын
Hi Ronald, that's not the news we'd like to hear. What model do you own? You may use this guide in finding out: goo.gl/VfbKGa ~ Lyn
@juliedashay3925
6 жыл бұрын
What do I need to do to be able to hear anything that is on Netflix? It works on my cable but not Netflix.
@SonySupportUSA
6 жыл бұрын
Hi Julie DaShay, what is the model number of your Sony device and your current location so we can assist you further? -Erin
@audreynunez5251
10 жыл бұрын
Can it work for play station 3/4?
@SonySupportUSA
10 жыл бұрын
Hi Audrey, the wireless headphones that is on the video above would only work with a transmitter, and the transmitter connects to the source device. For Playstation 3 or 4, the transmitter should have an optical input port, since the audio out for Playstation is optical. ~Gabe
@KimmieK_
7 жыл бұрын
how to connect to macbook?
@dg-hughes
7 жыл бұрын
Headphone jack, it has a tiny headphones icon.
@Jodvix
6 жыл бұрын
my sony wireless headphones keep turning off. it qorks only 3-4 minutes then turn off. i have to unplug power cable then plug it back everytime it cutting off. i use audio AUX connection. how to fix it
@SonySupportUSA
6 жыл бұрын
We're sorry to hear this jodvix, Can you please provide us the exact model number of your headphones and your current location to best assist you? -Erin
@Jodvix
5 жыл бұрын
SonyListens i found the solution. the problem is the volume is too low. and when its too low tje signalnis too weak. i have to keep volume a little higher
@jdogglissa
4 жыл бұрын
What if my TV only has audio input? It is a new Samsung 4K TV with no audio output. I have it connected to a Sony 4K surround sound receiver but it does not have input either only outputs. The only way I can get it to work is connect directly to my cable box. I am trying to get it to play through the headphones and surround sound at the same time. My father needs the headphones because of bad hearing and if we turn the surround sound up so he can hear it fine it is like sitting in a IMAX theater🤯
@SonySupportUSA
4 жыл бұрын
Hey, jdogglissa! Thank you for bringing this to our attention. May we know the model number of your Sony unit and your current location so we can assist you further? - Romeo
@jdogglissa
4 жыл бұрын
@@SonySupportUSA Thank you for replying. Headphones are Sony-TMR-RFR12R Sony receiver-STR-DH790 I live in Florida USA
@jdogglissa
4 жыл бұрын
Sorry. I found the box for the headphones. The model is MDR-RF912RK. The number I gave you earlier was from the transmitter base.
@SonySupportUSA
4 жыл бұрын
Hello jdogglissa, Sorry for the late reply. If you will connect the headphones to the receiver (phones jack), it will disable the sound on the speakers connected to the receiver and the sound will only output to the headphones. If you want to hear the sound from the speakers and headphones at the same time, your devices must have a multiple audio output connection for headphones and receiver. You may try contacting your cable and TV provider to confirm. Thanks! - Romeo
@marthasainz2465
9 жыл бұрын
The green indicator light is now on and I've already plugged in everything. Anyone know why
@SonySupportUSA
9 жыл бұрын
Martha Sainz Hi, May we have the model number of your Sony headphones? ↔Dave
@P-aJ92
8 жыл бұрын
I've just received those headphones as a gift but sadly my tv only as a optical audio output... Anyone would have a solution?
@SonySupportUSA
8 жыл бұрын
+P-A J, unfortunately, this Sony wireless headphones will only work with analog connection. You can only use the L/R audio out or the headphone jack of a TV. - Jerome
@P-aJ92
8 жыл бұрын
Ok, thanks anyway.
@michelletran6789
8 жыл бұрын
How do I just connect them to my iPhone ..?
@SonySupportUSA
8 жыл бұрын
+Michelle Tran, Hi! For more details on connecting a wireless headphone to a television and other audio/video source, please visit this link: us.en.kb.sony.com/app/answers/detail/a_id/38466/p/40940,41870,70266/c/65,66/kw/connection «Jerome
@wantansoup1
9 жыл бұрын
Whatabout wired headphones?
@SonySupportUSA
9 жыл бұрын
Hi wantansoup1, generally you just have to plug the stereo jack to the Audio Out/Headphone jack of the TV or better yet what would be your headphone's model number? - Ella
@victortorres
6 жыл бұрын
Very difficult to follow this set up play by play because I couldn't stop dancing.
@muhammadkhan201
8 жыл бұрын
unable to connect MDRZX330BT wireless headphone with un55f7500 samsung smart tv
@SonySupportUSA
8 жыл бұрын
+kashif khan we kindly recommend contacting the support team of your smart TV to check its compatibility. Sony MDRZX330BT is tested to work with buletooth devices that supports bluetooth profiles: A2DP, AVRCP. - Jerome
@jcadona
9 жыл бұрын
I have the Wireless Headphone Sony + Converter Digital to RCA connected in a Samsung TV Series 8 Smart TV-51" with only optical digital output. 1) For other devices connected to the HDMI TV, the sound is perfect. 2) For direct TV programs, there is no sound on Headphone Sony. 3) For devices connected TV for USB (ex HDD), there is no sound on Headphone Sony. Why does this happen? How to troubleshoot? Thanks.
@SonySupportUSA
9 жыл бұрын
Júlio César Athie Doná May we have the complete model number of your Sony Headphones? Thanks. >Joffrey
@jcadona
9 жыл бұрын
***** Of course, wireless stereo headphone system sony MDR-RF985RK. Thanks
@SonySupportUSA
9 жыл бұрын
Júlio César Athie Doná These unit doesn't support converted signals. You may try this model MDR-DS6500 because it supports digital OPTICAL connection. Thanks. >Joffrey
@jcadona
9 жыл бұрын
***** Dear Joffrey, maybe you understood my initial message. I have a converter digital audio to RCA Toslink. This receives the optical cable TV and a RCA cable connects to the wireless Sony. So your message makes no sense. Another thing, I just enter the Amazon site and is written there "Sony MDRDS6500 Digital Surround Headphones (Discontinued by Manufacturer)" Surely Sony must better prepare stakeholders for better answers to its customers. For 50 years'm buying Sony products, at least we hope are good responses.
@jarifkhan1697
8 жыл бұрын
hi saif here....how can i use bluetooth headphone with my sony w800c smart tv ??
@SonySupportUSA
8 жыл бұрын
Hi Jarif Khan. So far, Bluetooth headphones are not supported by our TV's however, you can use headphones with transmitters. -Mark
@jarifkhan1697
8 жыл бұрын
+SonyListens thanks...can u pls send any link of the transmitter ??? i wanna buy but i dnt have any idea of the transmitter...
@SonySupportUSA
8 жыл бұрын
Hi Jarif Khan. You may want to take a look at this link: esupport.sony.com/US/p/model-home.pl?mdl=MDRRF985RK&LOC=3. Best regards, -Mark
@boblawrence5242
10 жыл бұрын
I have Sony Wireless Stereo Headphone System MDRRF985RK; LG DLP TV model 62SX4D-UB. AUSLLAK; Audio Tuner: Yamaha RX-V665; Cable Box / DVR from COX: Motorola DCT6416 III. There is no headphone jack nor audio out on the cable box and using the headphone jack on the Audio Tuner allows the audio to be heard only on the Wireless Stereo Headphone and not by others trying to listen to the TV normally. None of the available audio out jacks on the back of the tuner allow the wireless headphone to work. I contacted COX support who suggested I contact SONY support.
@lemoan236
9 жыл бұрын
Um yeah hi, I just bought a new pair if these headphines, and I think some things wrong. I let them charge over night and when I use them, like for 20 minutes and they just stop producing sound. Its on, the green light us on, but it just won't play, I have to disconnect the cable and reconnect it.
@SonySupportUSA
9 жыл бұрын
Yandere Chan May we have the complete model number of your Sony headphones and your location? Thanks, >Joffrey
@lemoan236
9 жыл бұрын
***** I'm currently in Canada NB and the model is TMR-RF985R
@SonySupportUSA
9 жыл бұрын
Yandere Chan Please check the link below for further assistance. ca.en.kb.sony.com/app/answers/detail/a_id/37670/p/40940,41870,70266/c/65,67/kw/no%20sound Thanks, >Joffrey
@lemoan236
9 жыл бұрын
***** thanks Joffrey! It was a big help.
@SonySupportUSA
9 жыл бұрын
Yandere Chan You're welcome. If you need assistance kindly visit esupport.sony.com/ca Thanks, >Joffrey
@marthasainz2465
9 жыл бұрын
Sorry the green power light is NOT on what does this mean? The headphones red light in on.
@chanderpaulsoares9655
9 жыл бұрын
How do i connect it to my smartphone?
@SonySupportUSA
9 жыл бұрын
Hi chanderpaul soares, May we have the model number of your Wireless Headphones? Thanks, ↔Dave
@PushPop121
9 жыл бұрын
How do I connect it to my lg g3 ??
@SonySupportUSA
9 жыл бұрын
mslouiscarrot Hi, may we have the model number of your Sony wireless Headphones? Dave
@PushPop121
9 жыл бұрын
Mdr-rf985r
@SonySupportUSA
9 жыл бұрын
mslouiscarrot Hi, please check this manual on how to connect your Headphones to your phone: docs.sony.com/release/MDRRF985RK_EN_FR.pdf. You need a Stereo mini plug to A/V component cable ( red and white ). Dave
@PushPop121
9 жыл бұрын
***** I connected everything in the right place but it just wont connect to the bluetooth the first time I ever tried it connected but the sound was super faint and then now it just stopped working and wont even show up on bluetooth available list thing.
@NaMe-tk2ts
6 жыл бұрын
Can i put this headphones to pc?
@SonySupportUSA
6 жыл бұрын
Hi NaMe, The wireless headphones on this video can be connected to a PC that supports headphone or RCA (L/R) audio out jack. You may visit this link for more details: us.en.kb.sony.com/app/answers/detail/a_id/38466 -Jerome
@NaMe-tk2ts
6 жыл бұрын
O thank you so much :)
@qkiml3
10 жыл бұрын
Yea, I saw the video but my tv doesn't even have the other output. Only digital audio output.
@d_e_a_n
10 жыл бұрын
Can these be connected to an android phone???
@SonySupportUSA
10 жыл бұрын
Hi deanmat, unfortunately these headphones are only used for Televisions. Please check this link to see the list of wireless headphones compatible with mobile phones: goo.gl/dSQ7SE ~ Lyn
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