Ian (founder of bootstrapped.fm, Userscape and Snappy) demonstrates that great customer support is the original growth hack. If customers are happy, they refer your business. When you are doing support you are selling your business as well. Learn how he took good care of his customers and grew his business to $488k/year in the first three and a half years.
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Негізгі бет How To Slay the Customer Support Beast - Ian Landsman - MicroConf 2014
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