★☆★Download Exodus for Mobile and Desktop★☆★ get.exodus.com/3otupvR
@royt911
3 жыл бұрын
So if my money is on the exodus phone and I have nothing on my desktop exodus, is it the same process? I don't want to put a zero balance on my phone.
@CindyNorman
3 жыл бұрын
i need the answer to this as well. Does anyone know?
@arniefunkel9341
3 жыл бұрын
ever figure that out? im also wondering
@Cbow406
3 жыл бұрын
You guys ever get an answer to this?
@arniefunkel9341
3 жыл бұрын
@@Cbow406 you do it in reverse to this video...so if your BTC is already on the mobile wallet, you have to go on PC/Laptop and use a webcam to scan the code given on your mobile wallet when going to the same menu.. My webcam wouldnt focus on the code even though its 1080p. I'd recommend just sending the btc to a new wallet created on desktop, and then syncing that to your phone if the fees arent too high by the way, its not just your regular wallet code, you go into the sync wallet menu on the mobile app and it generates a code to sync. You want to sync the wallet you have BTC on TO the new wallet...as in scan the code given on the wallet with BTC in it.
@svrymt
3 жыл бұрын
how come when i try to sync my pc w my iphone an the camera to sync literally doesnt come up there is no option for a camera at all just qr codes on both devices
@Sniroxii
5 ай бұрын
me too
@pwnedyou15
19 күн бұрын
yeah makes no sense
@themattatronmaster
3 жыл бұрын
I pulled up the QR code on my computer, pulled out my phone to try and scan it, and there literally isn't a camera within the exodus app. I just get another QR code. Thanks Exodus
@exodus
3 жыл бұрын
Uh oh! That's not good. Could you please shoot an email to support[at]exodus.com? We'll get to the bottom of this. I promise 🙌. - CC
@AmeerHamza-kk1nv
3 жыл бұрын
@@exodus same issue i am facing
@nickwethey
Жыл бұрын
same here
@Schontaylor
Жыл бұрын
@@exodus having the same problem in july 2023
@Chris-dp3rp
Жыл бұрын
Same Problem here, I can generate a R from Phone but now way to read one on either side?
@woolfy02
Жыл бұрын
Has the settings changed as far as syncing your mobile wallet, to the pc? I can't find the "sync from desktop" option in the app. Not really sure what else to try.
@Tripl3333
3 жыл бұрын
hello...……is it the same procedure if its the other way around...? i.e. I have my active wallet on my mobile and need to access it on my PC.
@damiangalecki5652
3 жыл бұрын
Same here
@Tripl3333
3 жыл бұрын
@@damiangalecki5652 ...I got an answer,they sent me a link showing what to do
@garbjee119
3 жыл бұрын
@@Tripl3333 and what to do ? where is the link
@Tripl3333
3 жыл бұрын
hello...all, im answering on my own thread....lol, what I did was uninstall the app on my PC...then re-installed it, it will prompt you to sync or back up. you just enter your 12 secret words and its done. I should've worked at their Support...……….
@andreavandekleut6379
3 жыл бұрын
how come ,i never get an update notification on my Mobile app ? i only get the update notification from desktop. How can I be sure the mobile is up to date , just like my desktop??
@michael_rwm
3 жыл бұрын
In my App it does not show synch from desktop but just synch devices and then if i open it shows laptop or smartphone but it only shows a QR code. I cannot scan a QR Code from the desktop...
@exodus
3 жыл бұрын
Hi there 👋🏼 I'm sorry our app is giving you trouble. Have you updated to the latest version here: www.exodus.com/download/ If you have, this may be an issue best handled by our support team by writing to support[@]exodus.com. Our people are standing by 24/7 to assist you. You can ping me here as well if you have further questions. I'll be looking out for you! -SL
@vegacool1
3 жыл бұрын
I'm getting a QR code for both...
@paulfgomez
3 жыл бұрын
Did you get any help with this? I have the same issue. @exodus any tips?
@vegacool1
3 жыл бұрын
@@paulfgomez I did a reset. It works.
@markw665
3 жыл бұрын
@@paulfgomez ...same
@sbasammy6032
2 жыл бұрын
@@vegacool1 Can you expand on that?
@sbasammy6032
2 жыл бұрын
@@paulfgomez Did you get a fix?
@nathanalgren3310
4 жыл бұрын
Can I sync my mobile wallet to my desktop wallet if my mobile wallet is not new? I have been using the mobile wallet for a while, and now would like to sync to the desktop wallet.
@exodus
4 жыл бұрын
Hi Nathan 👋 Great question! Please, contact us at support[at]exodus.io and we will be happy to assist you on this 😊 -UO
@nathanalgren3310
4 жыл бұрын
@@exodus Great! Thank you.
@dachabg2453
3 жыл бұрын
i also have an issue with this.
@bobw3817
3 жыл бұрын
hi i have two portfolios in my exodus wallet on my ipad. when i synced it to my desktop app it only transferred one portfolio??? any suggestions?
@pmvball73
3 жыл бұрын
I have the mobile phone exodus wallet that I used to get bitcoin from the atm. The bitcoin got on the phone but the BCH I have never did and I bough it on my laptop. The bitcoin I got from the atm is not on my laptop wallet. I followed directions and i have the qr code showing on both the phone and the laptop and just a blue synch button that wont let me press it on the phone to activate the camera for the laptop and I gues that option doesn't exist the other way. In any case I if nothing else want to take my mobile wallet bitcoin and transfer to tradeogre but I don't know how that can be done or if it's possible without synching my mobile wallet to the laptop wallet?
@Tripl3333
3 жыл бұрын
come on an answer would be highly appreciated...…..I leady have my wallet and the info on your video dos not coincide with what I have on my mobile so that I can sync. I also sent msg to Exodus Team through my mobile exodus app.....! no one has reverted back to me yet.. it was sent 48hrs ago.
@exodus
3 жыл бұрын
Hi there, we are really sorry about the delay. We've received numerous emails from our customers and it's taking us much longer than usual to reply to them all. Rest assured we'll get back to you as soon as possible! Just in case, you can check out this guide to help you syncing your devices: support.exodus.io/article/1481-how-do-i-sync-my-exodus-wallet-to-a-different-device -GI
@Tripl3333
3 жыл бұрын
@@exodus ok.....thank you
@braddozie3401
4 жыл бұрын
Great explanations Hopefully LVX will be listed on Exodus wallet soonest
@Jetiexperte
Жыл бұрын
Does that mean the private keys are stored on the mobile AND desktop device if synced?
@exodus
Жыл бұрын
Great question. In brief, the private keys to your wallet are stored on the physical device where your wallet is. Syncing devices will duplicate the effect to a new device. You can learn more about private keys here: support.exodus.com/article/148-what-are-private-keys. -SL
@jmack1851
3 жыл бұрын
This video is out of date and the link/tabs dont match up. Please update it.
@exodus
3 жыл бұрын
We've had some changes to the desktop and mobile app interfaces and will be updating all the tutorials to match the new designs. Thanks for the comment! +dz
@swartzofcourse
3 жыл бұрын
When will we be able to see balance on linked Trezor from mobile app?
@miker.2148
2 жыл бұрын
Can I sync my phone with my iPad if I don’t have a balance yet in any device? I just got this today!
@exodus
2 жыл бұрын
This is a really great question Mike. Please note: Tablets run the mobile version of Exodus, so they are considered mobile devices. You can only sync mobile to desktop or vice versa. However, what you can do is backup your phone with the same 12-word secret phrase as your iPad: support.exodus.com/article/42-how-do-i-restore-from-my-secret-12-word-phrase. This will make both of your mobile devices reflect the same balances from that moment on since they are both generated from the same 12-word secret phrase. The 12-word secret phrase is also known as a "master key" to your wallet. Keep multiple copies in separate, secure locations, and don't share it with anyone. I hope this helps! I'm here if you need me 😇 -BT
@REConsumered
3 жыл бұрын
Quick and easy my ass. I have no $$ in my desktop wallet and my portfolio in my Android wallet. Followed all the directions. My computer camera on my desktop, my notebook or table will not read the QR code. WTF. ......waste no more time .....there are other wallets that work.
@videoone2852
3 жыл бұрын
Why does it take weeks for your support to reply to a email and with a generic reply
@exodus
3 жыл бұрын
Hey there, I'm so sorry you've been waiting so long. We have an unprecedented number of support request and we are getting through them as quickly as possible. I know that is not helpful and is just an excuse. You and everyone waiting in the queue is important and we will get to your email. Please stick with us, at least until we resolve your issue, then after that, if we've lost your trust, then we would understand if you chose a different solution. -Kris
@BerriBerriJam
Жыл бұрын
I have concerns about security when synching. Can Exodus help answer the following question. What information is in the QR code that is being scanned by the receiving device? Is it all the crypto keys and addresses? If so then that's an easy security breach. Perhaps its only a tunneling address connected via the exodus network servers. Once connected (synched) , encrypted data packets of your sending wallet is "tunneled" via the exodus networks servers. If that's the case, during the synching, isn't all your wallet's secret keys being stored and forwarded on the exodus network servers?
@exodus
Жыл бұрын
Thanks for your question, Berri 💯 QR codes are considered safe, and we use the best security practices when generating QR codes. This easy-to-follow article explains how to sync your Exodus devices with QR codes: support.exodus.com/article/1481-how-do-i-sync-my-exodus-wallet-to-a-different-device. If you have additional questions, feel free to email us at support[@]exodus.com. We'd be happy to provide more technical details. - BT
@BerriBerriJam
Жыл бұрын
@@exodus If you follow my concerns, some commentators erroneously are saying QR codes are transferring the seed keys. I think it would be good to be clear on this and confirm that NO seed keys type data are contained in the QR codes. As for scanning the QR code, if my PC does not have a webcam, can I just take a photo of the qr code then download to the PC? Or type in the text version of the QR code.
@exodus
Жыл бұрын
Thanks for writing to us again, Berri 🙏. The way I envision it is that when you scan your QR code, you are copying your entire wallet over to another device. Therefore, it's important to use proper safety techniques and not let anyone scan your QR code. If you would a deeper explanation, we'd be happy to reply ASAP at support[@]exodus.com. I hope this makes things clearer. -BT
@BerriBerriJam
Жыл бұрын
@@exodus no no no there is no way scanning your QR code will copy the entire wallet. The QR code simply establishes a link between 2 devices to communicate. Like how you setup chromecast on your TV or make a voice call over whatsapp. Only when link is established, than data is transferred from sending device to receiving device.
@BerriBerriJam
Жыл бұрын
@@exodus Yes, I just got the response from support Exodus. They confirmed that NO seeds and keys are embedded in the QR code. The QR code is simply to set up a link between the 2 devices, only at that point is encrypted data sent from the sending device to the receiving device. The QR code contains nothing of use ( no keys, no seeds) to reveal.
@jacksoranges6731
3 жыл бұрын
How can you cancel the syncing to the computer?? THank you
@jacksoranges6731
3 жыл бұрын
More simple than I thought.. from Exodus support: You can delete the wallet and the wallet files on your PC if you no longer want your devices to be synced :) You can delete the wallet files on your PC by opening the developer menu and following this path: Developer > Data Folder > Open Data Folder. Alternatively, you can follow the path C: > Users > YOUR-USERNAME > AppData > Roaming > Exodus. then uninstall the programme
@mauro2604
3 жыл бұрын
hello one question: I have my assets in Trezor connected with Exodus, but when I sync with my mobile I cannot see the amount I actually have stored in my hardware wallet, is it normal?
@exodus
3 жыл бұрын
Hey Mauro, good spot, and yes this is normal. The Trezor hardware wallet is not yet capable of syncing with your Exodus mobile wallet, so those funds won't show on the mobile. -WR
@mauro2604
3 жыл бұрын
@@exodus thank you very much
@abhi9090
3 жыл бұрын
I dont understand it doesn't display a qr code in my mobile. I bought a new phone and I can't transfer it to new one
@cesaralexander172
3 жыл бұрын
I have the same problem, did you figure this out?
@user-bm1gn3hc7p
3 жыл бұрын
@@cesaralexander172 Me as well, strange Exodus does not reply on questions here.... no sync option in app via camera
@chenjus
3 жыл бұрын
0:20 There's no sync to desktop camera on the mobile app for Android. Please fix this. My mobile app only shows me a qr code, but no camera.
@exodus
3 жыл бұрын
Hi Justin, thank you for reaching out about this, sorry for the trouble. You can sync your devices manually using the 12-word secret phrase or write to us at support{@}exodus.io for more assistance. -SS
@pmvball73
3 жыл бұрын
@@exodus can you show a video on how to do that or where to go step by step. I have the same problem as @JustinChen. Thank you
@gtg238s
3 жыл бұрын
Loving it so far
@arturofm
3 жыл бұрын
jpw do you do it if you have it on your phone but not on the pc??
@exodus
3 жыл бұрын
Hey there, you can sync in either direction, just make sure at least one of the wallets you want to sync is empty. -Kris
@modde239
4 жыл бұрын
Nice work you guys...
@joephu
3 жыл бұрын
Can you view your linked Trezor from the mobile app?
@exodus
3 жыл бұрын
Hey Joe! This is not possible in Exodus at the moment. I will make a note of your request for the developers to see :) -CJ
@user-Rexx4360
Жыл бұрын
can you link 2 devices ( iPhone and an iPad ) to the desktop?
@exodus
Жыл бұрын
Great question, Bill 🧠 Yes, you can sync two devices such as your iPhone and iPad to your Exodus desktop wallet. Here's how: www.exodus.com/support/article/1481-how-do-i-sync-my-exodus-wallet-to-a-different-device Additionally, you can use your 12-word secret recovery phrase to restore your Exodus wallet on your device(s) if you'd prefer that method over syncing. More details are posted below: www.exodus.com/support/article/42-how-do-i-restore-from-my-secret-12-word-phrase We've got your back if you need anything else! 🤓 -BT
@VladimirAbovyan
4 жыл бұрын
Thanks for the video! Why my trezor t accounts doesnt synced on exodus mobile? How to do that?
@exodus
4 жыл бұрын
Hello Vladimir 👋 The Trezor integration is not supported on Mobile, only on desktop. I have made a note of your request, however. Should any updates be made, we will share them here :) -kf
@nikhilsinghmanocha5675
3 жыл бұрын
This is something exodus must work on,can't be dependant only on desktops..I hope exodus can add this functionality to the mobile app as well
3 жыл бұрын
The option to scan QR code does not show up on my phone app. Not sure how to send all crypto to one wallet seamlessly....
@exodus
3 жыл бұрын
Hey there, please write into our support team by sending an email to support[@]exodus.io and we'd work with you on things here. -WR
@grenellstocks1534
3 жыл бұрын
I don't see the sync option on my computer. How do I update my computer please?
@dachabg2453
3 жыл бұрын
having trouble to sync it though,can't do it through qr codes
@Chris-dp3rp
Жыл бұрын
same, i get a QR code on both the Mobil and the laptop
@rosimeindl6692
3 жыл бұрын
What if I have my assets already in my mobile app and want to sync it with the desktop version? How does that work?
@exodus
3 жыл бұрын
Hey Rosi 👋, Thanks for reaching out! You can sync your mobile app to the desktop by scanning the QR code on your Exodus mobile wallet with your desktop wallet. We break down the process here 👉 ow.ly/lxgg30rRA6v. Shoot me any other questions you have. I'm here to help. - CC
@carlosrodriguez2362
3 жыл бұрын
@@exodus You guys need to update the app. Following the process you posted; Once we get to the part to scan the QR from desktop to phone app, in order to sync phone app TO desktop, (assuming your desktop does not have a camera), there is no option on the phone app to open camera to scan QR from desktop. I had to switch over to my laptop. only other way to do it is to restore the wallet.
@headturnersrc3077
3 жыл бұрын
I NEED URGENT HELP! Like everyone else there has been no reponse using the customer support. i have an active mobile exodos wallet, i wanted to see Exodus on my laptop so I downloaded the app. It gave me an address to use, which I provided to my broker to send my funds to.... while waiting for the funds, i synced my cell to my laptop and this over wrote the laptop app Exodus address. At first I thought nothing of it as I figured it would retain both addresses, this is incorrect!!! I need the laptop app Exodus address back on my laptop... how do I get it back to this?
@exodus
3 жыл бұрын
Hey there, I'm sorry for the Shock. Please do not do annything else with the wallet until support gets back to you. There may be a chiance we can help recover the old wallet. Please only respond to the replay from the message you sent. Under no conditions will Exodus ask for you to input your 12 words, if someone asks for them do not give them the information. I'm assuming you didn't write the secret phrase down before you tried to sync the wallets. If you did you can just restore with the 12 words inside the wallet app. Again I'm so sorry about this and please wait for support to help. -Kris
@headturnersrc3077
3 жыл бұрын
@@exodus thank you for the quick reply. You are correct on assuming I didn’t write down the pass phrase as I didn’t know I needed to when there was no none in it yet. Once I synced the cell and the laptop I recorded my pass phrase which is most likely not the original wallet in my laptop but from my cell. This is very frustrating as it’s been days and I haven’t heard back from the customer service team.
@headturnersrc3077
3 жыл бұрын
Still nothing from Exodus!!! Seriously!!! Where is the customer service!?!
@MrLazyleader
3 жыл бұрын
Does it also work the other way round?
@exodus
3 жыл бұрын
Great question, We added the functionality to go the other direction a few months ago, so yeas. Just make sure that you have your 12 words for both your desktop and mobile wallet written down and safely secured, this will eliminate any anxiety. The software will also give you a warning if you are about to overwrite a wallet with a balance. -Kris
@tankvoid
3 жыл бұрын
@@exodus I created a mobile wallet first. Got the 12 word phrase, then installed the PC version. Synced it up with the Android app through the QR code functionality. But when I created a password on Windows, I got another set of words despite previously having synced both devices. So did I create another wallet? For the record, I haven't put any funds in Exodus yet. Can you please clarify? I'm really confused about this. Thank you.
@terrycampbell.
Жыл бұрын
Hi Exodus i have re synced my wallet but is only restoring 75 % Any help would be appreciated
@exodus
Жыл бұрын
I'm glad you wrote in, Terry. Feel free to email us at support[@]exodus.com with your question regarding the syncing error in your Exodus Wallet. A support engineer will be with you right away! 🤝 -BT
@emills1417
3 жыл бұрын
Big fan of exodus but please stop linking to censortube.
@exodus
3 жыл бұрын
Hey there, what to you mean by linking to censortube? -Kris
@emills1417
3 жыл бұрын
@@exodus KZitem actively censors users. Many good people have been banned. If you want to appeal to people who are looking for alternatives to Gov. printed currency you need to be on the right media.
@t19890204
3 жыл бұрын
FUCK. Just synced my mobile to the PC wallet and lost my mobile wallet. wtf
@exodus
3 жыл бұрын
Oh, no! Let's help you with that! Can you please email support[@]exodus.com and we will be standing by to get you back your mobile wallet. Hang tight! 👊 -EB
@lennypersonalized
3 жыл бұрын
QR code for both. Ballance on destop different than mobile
@Chris-dp3rp
Жыл бұрын
Same here
@arab8179
3 жыл бұрын
What about from mobile to desktop.
@exodus
3 жыл бұрын
Hi there! We have a guide on mobile to desktop sync here: support.exodus.io/article/1481-how-do-i-sync-my-exodus-wallet-to-a-different-device#mobile-desktop -KC
@kokosss
3 жыл бұрын
This movie is not actual....I can't scan QR code on my mobile phone...What if my pc doesn't have a camera ?!
@exodus
3 жыл бұрын
Hey there, then unfortunately you would not be able to sync your desktop with your mobile device. Scanning the QR code with a camera is the only way to do that. You can. however start a new desktop wallet and use the 12 words secret phrase from your mobile device to set up the same wallet on your desktop. The QR method is essentially the convenient way of doing this. Does that help? - Kris
@kokosss
3 жыл бұрын
@@exodus yes, thank you ! :)
@vincedevries7317
3 жыл бұрын
I wanted to synk my desktoo from my phone but now my pgone got a whole diffrent wallet
@exodus
3 жыл бұрын
Hey, Vince. Please email support[at]exodus.com and we will be standing by to help you. Hang tight! -EB
@vincedevries7317
3 жыл бұрын
@@exodus thank u for the help
@waelben2000
2 жыл бұрын
Does it work if my PC is offline?
@jhoodied4861
3 жыл бұрын
doesn't work on my phone for some stupid reason. It only generates a qr codes rather than using my phones camera. Thumbs downed the video for it.
@exodus
3 жыл бұрын
Hi there, can you please email support[at]exodus.io if you haven't yet? Depending on the direction of your sync, it can be a bit different. We can also show you a workaround for the sync as well. -KC
@jhoodied4861
3 жыл бұрын
@@exodus No dude. The thumbs down is going to stay. Your product doesn't work for me and your video is inaccurate. I've wasted enough of my time on this.
@wingy6560
3 жыл бұрын
@@jhoodied4861 It works, its on the main page on pc. You are just blind like I was XD
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