One of my favorite videos was one of Gates being interviewed as he was introducing a new product and the computer blue-screened. The first time I saw that video I spit out my coffee.
@DrMatey215
7 ай бұрын
I appreciate you sharing your knowledge. Can never learn enough about computers. Good job!
@AskYourComputerGuy
7 ай бұрын
Thanks!
@MK8Warrior
6 ай бұрын
Just took the laptop to IT it’s now been fixed they told me that my hard drive was corrupted probably because of my storage being nearly full but I did bring in my USB adapter just in case which he didn’t use all he did was did a factory reset on my laptop glad I find this video useful in some way thank you!
@AskYourComputerGuy
6 ай бұрын
Good deal! Glad you're back up and running 👍
@ramonrios6
7 ай бұрын
I want to say thank you I was having problem with my computer I had the blue screen and I saw your video and I did what you suggested now my computer is working like brand new and the thing is I'm a disabled veteran vision impaired and I did it thank you again
@princesschukwu8405
14 күн бұрын
I don't know why but I just feel so happy for you 😅🎉
@theplayzfam7581
Ай бұрын
As a 13 year old boy, I’ve been using windows 7, 10, 11, even widows exp and never got the BSOD (blue screen of death) and I just now had it and I panicked, told my dad and he panicked too, he has known u for a while now so he told me to check ur vids and lucky for me I found this video! And I restated my pc and and also luckily it was just a crash for windows like u said, thank you uncle Scott! ❤️❤️❤️
@toomuchcandor3293
2 ай бұрын
Honestly your calm tone is v helpful. Makes me think its actually doable
@AskYourComputerGuy
2 ай бұрын
I appreciate that 👍
@jaimeisreal
7 ай бұрын
*IMPORTANT TIP:* Just a quick tip for Windows 11 users. Be cautious at best when trying to make your OS look and/or feel like another OS (Windows 7 for example). Those OS-altering apps screw up the Windows registry and in my case, rendered Windows 11 to a useless, blue-screen state. The error code was "CRITICAL PROCESS DIED". I was trying to make my Father's new laptop that runs Windows 11 look and feel like Windows 7 using those OS altering apps like open-shell and a couple of others -- they rendered Windows 11 completely useless after a restart. I know why. It's from messing with the registry too much and it rendered the OS useless with no fix -- other than re-installing the OS. I ended up using Windows 10 instead, as Windows 10 doesn't really need any of those questionable apps to make it look sort of like Windows 7. My Father hates every other OS except Windows 7. He can't let it go, but I can't blame him.
@mamiehugo3052
5 ай бұрын
Hey this happened to me do you know how I can fix it? Or is it impossible to fix?
@AskYourComputerGuy
5 ай бұрын
@mamiehugo3052 you'll need to see the stop code first. BSOD can have literally hundreds of causes
@jaimeisreal
5 ай бұрын
@@mamiehugo3052 The only option I had available to me was to re-install Windows 10 Home from a bootable USB drive. But if you have the Windows installation disk that came with your PC/laptop, then you can try and repair the OS using the necessary Windows recovery options. Good-luck. If you have any questions, but please, not too technical though, I'll try my best to answer them. NOTE: I'm NOT a PC/laptop expert.
@mamiehugo3052
5 ай бұрын
@@jaimeisreal thank you!! i have no knowledge with computers so this really helps
@hensic
5 ай бұрын
@@jaimeisrealso how you do that?
@YouChwb
7 ай бұрын
The exact reason why I kept my Win 8 laptop before I got a phone. Will always have the Win 8 for my DoS and other CD games.
@jeromielee1958
Ай бұрын
Recently i got a blue screen of death,and it wanted an 18 digit code that id never heard of. Thankfully i was able to restore the laptop back to factory settings,and it goes fine,now. Also helped that i have another laptop. I thoroughly recommend owning two laptops.
@retropcscotland4645
7 ай бұрын
2:56 I fully endorse keeping old computers regardless of the state they are in because chances are now that time has passed and tech got cheaper you can fully upgrade that old brick for pennies and have it working better than it was new.
@sl4983
7 ай бұрын
HP DV5? You think?
@retropcscotland4645
7 ай бұрын
@@sl4983 Never heard of it. Not a fan of pre built.
@AskYourComputerGuy
7 ай бұрын
Old...but if it works, it's a spare. End of story 👍
@AskYourComputerGuy
7 ай бұрын
👍
@jepike70
7 ай бұрын
Oof. One of the biggest and most intimidating subjects in the IT industry. And as usual, you made broke it down into manageable and digestible pieces non-techies can understand. Excellent as always always, my friend.
@AskYourComputerGuy
7 ай бұрын
Thank you, my friend 💪
@jepike70
7 ай бұрын
@@AskYourComputerGuy PS, When we getting together since y'all only live a few blocks away now. Enquiring minds want to know. 🤔
@AskYourComputerGuy
7 ай бұрын
@jepike70 I'm kind of a big deal now😂😂😂😂...just kidding, you got my number 👍
@rhavon
6 ай бұрын
I need your help! My lenovo ideapad3 did a update and cant get past the Hello sign? i've followed you for a while, Ive restarted it over and over! Help
@JasonWestaway
7 ай бұрын
Hey Scott, Thanks for the video. As said before always enjoy your explanations of how you do it with ease. Just a thought on two USB flash drives (2:02) why not use one 128 GB+ and add Ventoy on the USB flash drive. One USB drive where you can add multiple ISO's that are bootable. You even made a video on it and had that bonus feature at the end. I know I did it that way with Ventoy and it works like a charm. Anyway as always! Thanks for your awesome content! Till next time.
@MK8Warrior
6 ай бұрын
I may have to bring this to collage as they have IT there so I’ll tell them it’s a software/window problem so thanks for that info
@MrGatanasov
Күн бұрын
I had 3 bsod while playing games and watching videos.
@theldun1
7 ай бұрын
I've been getting this a lot since the last update. It keeps trying to repair one of my hard drives. I never had any problems with that hard drive until the update that was installed just 2 days ago.
@AskYourComputerGuy
7 ай бұрын
I would follow this video and uninstall those updates through the troubleshooting menus. This is pretty common 👍 How to fix ANY Windows problem with the built-in repair tool kzitem.info/news/bejne/ymOHrqiAgHOJmn4
@CrazyAjvar
21 күн бұрын
I am having an elusive BSoDs lately. Bluescreen viewer blames different drivers and files every single time, and BSoD happens randomly without a pattern. It's driving me nuts.
@Random_guyOnInternet
7 ай бұрын
Hey Scott, I appreciate your knowledge that you shared with us, but Im just not getting any stop code when BSOD occurs. PLease help me out, I appreciate it.
@AskYourComputerGuy
7 ай бұрын
I would start with basic Windows troubleshooting if you have no stop code. Here's a good place to start: How to fix ANY Windows problem with the built-in repair tool kzitem.info/news/bejne/ymOHrqiAgHOJmn4
@DavidM2002
7 ай бұрын
I recall that when Microsoft introduced Windows 95, Bill Gates was up on the stage doing the dog and pony show and got a BSOD. How em-bear-assing. After having exactly this issue on my main desktop computer that was impossible to fix, I changed how I configure my computers. I now partition my main drive into C: and D: where C: holds the operating system and apps only and D: is data. This should, in theory, make the data more easily recoverable if C: is completely shot. ( Yes, I do have other backups) Also, for a relatively low cost, I install a second hard drive to which I duplicate the main drive. A quick change of boot order in the BIOS gets things back up and running if C: is unrecoverable. Yes, it may need a lot of updates but that's pretty quick to do. Or boot to the second drive every month or so to update it. Next time the BSOD happens to you, and nothing seems to work, ask yourself how much you would be willing to pay to get back to work in just a few minutes. That might offer some insight into what you might want to do to assist in a quick recovery solution.
@AskYourComputerGuy
7 ай бұрын
Yeah I remember that 😂😂😂
@yelenam9186
4 ай бұрын
Спасибо большое! Просто отключила компьютер нажатием кнопки и затем включила . Сработало! До Вашего видео пересмотрела около 20 других, которые не помогли, слишком все сложно. Благодарю!
@AskYourComputerGuy
4 ай бұрын
Sorry, don't speak Russian. Please translate 👍
@yelenam9186
4 ай бұрын
Just wanted to say thank you! Like you said , I simply restarted my PC and it's helped. I watched a lot of different videos, and it was so hard to understand.
@AskYourComputerGuy
4 ай бұрын
@yelenam9186 glad to help! ❤️
@tryzmotrippin5481
4 ай бұрын
Wanted to tell y'all if the stop code is something like- Drive failure.... it most probably means that your device needs a new motherboard.
@AskYourComputerGuy
4 ай бұрын
Disagree. If the error message says "drive failure, your focus should be on the drive.
@Rude-zc8jn
4 ай бұрын
My Windows PC is already restarted but now the keyboard and mouse are not working 😢
@AskYourComputerGuy
4 ай бұрын
Boot into safe mode. Sometimes it's just a driver issue
@chandrawong8709
7 ай бұрын
Thanks, can you please tell us or do a KZitem on why Windows 10 fails Security updates with error codes.
@feliciamoore2024
7 ай бұрын
I'm trying to factory restore my HP but i don't know the bitlocker code or how to get past that blue screen error in order to factory restore my computer can you help with that and it keep saying no boot device found please
@AskYourComputerGuy
7 ай бұрын
That is 3 different issues (BitLocker, BSOD and no boot device). Sounds like they are tied to a failing or failed hard drive. I would have the drive pulled and scanned for damage
@LETSPLAY2081_YT
6 ай бұрын
Thank you! Now I can stop this Trojan virus killing my Laptop when I am doing work
@AskYourComputerGuy
6 ай бұрын
Awesome!
@khixo.aep1865
4 ай бұрын
Does it randomly appear while working sometimes it do sometimes it not because this is what happeing to me
@seaninobertz
6 ай бұрын
Hi bro, I've been having a blue screen for months now. It happens often but mostly when I shut down. It flags the vga driver as the error. A kernel mode trap error. I then reinstalled the system and updated everything in the drivers. Microsoft advised me to get a new hdmi cable for my TV which I use as a monitor. The new cable a good quality one didn't work. But the old one does. Weird. Can you advise me
@AskYourComputerGuy
Ай бұрын
If I got a blue screen because of a VGA driver, I'd call a priest. Because that just doesn't happen. VGA drivers are designed to be fully compatible with all hardware. Possibly safe mode, install correct driver for your GPU then reboot normal mode?
@ProgressiveTruthSeekers
7 ай бұрын
The computer has an all black screen that says, preparing automatic repair. But, it stays that way now for over 1/2 hour.
@AskYourComputerGuy
6 ай бұрын
Eventually you will get advanced options, in which you can try the steps I outline in the video 👍
@Nsix4
4 ай бұрын
I'm pretty computer savvy. The fact that I'm looking up solutions is proof of my situation being stupid. So I was using my PC, windows 10, got the notification reminding me that windows 10 is going to be losing support. So I decided to go ahead and downgrade to windows 11. Going through the process of seeing why it says my computer isn't eligible, I find out windows 11 won't install on a drive formatted to anything other than gpt. So I find a tutorial to convert it without wiping the drive. I follow it and it breaks my computer, getting blue screens galore, so I figure I'll send my most important files to another drive, format the drive to gpt, and install Windows 11. It didn't fix it, I had many problems. I figured it was a windows 11 problem. I tried another drive that has windows 11 I've used before, and it worked until it updated. So I put the old drive back in and install Windows 10. Which is where I am now, but I'm still getting blue screens. I'm very frustrated right now.
@AskYourComputerGuy
4 ай бұрын
Start with installing Windows 10 clean. Stay with a local account if possible, no updates. Wipe any existing partitions. I can help you from there 👍
@Nsix4
4 ай бұрын
@@AskYourComputerGuy I did that today, about 30 minutes ago in fact. I'm not quite sure how but it must be a hardware issue, I've tried 2 drives and 2 operating systems and I'm getting the same problems. The fresh windows 10 I installed after deleting the partitions, cleaning the drive in the command console, and converting to MBR won't even install chrome. There was an error, I restarted the PC and there was an error again. At this point I think I'm just going to use a backup PC until can order new parts and just build a new PC. Perhaps I'll try a new motherboard first or a different graphics card to make sure they aren't the issues. I'd try to record the error code, but it's so random when it blue screens.
@Dragonra2
Ай бұрын
I have a question, what if you get multiple stop codes?
@AskYourComputerGuy
Ай бұрын
I assume you mean each reboot brings a different code? That's rare, but not unfixable. Just have to start with the first one. Most times I see that, it's RAM, which can cause all kinds of BSODS
@Dragonra2
Ай бұрын
@@AskYourComputerGuy So basically just go through each code one at a time?
@muzamilmahmood8861
5 ай бұрын
I have a stop code: unmountable boot volume.what should i do in this case my laptop is restarting again and again it is stuck in a loop plz help me .
@AskYourComputerGuy
5 ай бұрын
That code usually means hard drive failure
@muzamilmahmood8861
5 ай бұрын
@@AskYourComputerGuy then what should I do then to solve this issue.will installing a new window will do the work.
@AskYourComputerGuy
5 ай бұрын
Possibly, if it's just a boot record issue. If that fails, then your hard drive probably needs to be replaced
@unkn0wnn-aj
5 ай бұрын
@@AskYourComputerGuywhen u say replacing a hard drive, I don't have one, I have a ssd
@DigiTallLuv
5 ай бұрын
@naijacells currently having the same issue. Unmountable Boot Volume on my Nitro 5, with a ssd. I plugged an old laptop hdd I had and it booted up that old os and and see the SSD in files. I feel like a boomer
@ahsan5493
Ай бұрын
You are the best🎉🎉🎉 thank you
@AskYourComputerGuy
Ай бұрын
🎉🎉🎉
@jayc3110
6 ай бұрын
What about simply running safe mode and accessing a recent restore point when the computer was running okay? I am not very computer savvy, but using restore point in safe mode has solved many of my problems. Enjoy watching your videos and have subscribed Thank you and best wishes.
@AskYourComputerGuy
5 ай бұрын
That's worth a shot for sure
@jayc3110
5 ай бұрын
@@AskYourComputerGuy thank you. Just to let you know I have an old Windows 7 laptop. I ran several saved restore points in the regular Windows 7 application. Nothing worked. I then went into the standard safe mode (without networking) and used system restore from there and it worked. It ran for several hours, but it worked!.... That process restored everything in my desktop. I then had to update my Norton Antivirus Etc. (Just to let you know, my computer got messed up, because I downloaded an update from Apache OpenOffice . That caused the catastrophe.,,, ) Thank you for your contributions and best wishes.
@AskYourComputerGuy
5 ай бұрын
@jayc3110 awesome, glad it finally worked out!
@trw_masters_
4 ай бұрын
I’m currently in a position when I get a different stop code every time bsod happens and i can’t stop any of them in any way. I’ve tried couple of youtube tutorials but it still happens and I’m starting to get sick of it. Anyone going through the same thing?
@AskYourComputerGuy
4 ай бұрын
Is there any pattern to the BSOD? Like they always happen within a minute after boot up? You could try recording the screen with your phone. There's also an option in Windows to not automatically restart after error
@firasjoseph183
4 ай бұрын
if not open the window how can we get the data?!
@davidthywill9452
Ай бұрын
What should I do ? I got BSOD twice but I ignored , I later mistakenly deleted Microsoft on registry editor but It didn't delete, it just showed error after some few minutes the BSOD came back and it hasn't gone since then. I'm unable to access my PC it just stops in the automatic repair page. Pls what can I do about this should I format and install a new windows? I also tried some commands i saw on KZitem in the command prompt but it's still not working
@MikesVlogss
5 ай бұрын
@Ask Your Computer Guy Great video, this helped as a little preventive maintenance on my laptops...
@AskYourComputerGuy
5 ай бұрын
Excellent!
@kyla7259
Ай бұрын
What do I do when I get 3-4 different stop codes every time it blue screen?
@IneseUK
8 күн бұрын
when I reinstall Windows it offered me several places where I want to run it because my laptop is 2 terabites and ivided into several parts and they show that there is still something there. I chosed where I remember there was nothing important but it is not the C drive. Is that mean I will install 2 Windows, one original that already installed and one more from bootable USB? How it will affected ?
@IneseUK
8 күн бұрын
I just need to get in Windows but nothing worked, not trouble shooting, can't accept restart point, nothing accept from advanced options. I bought it from China (AliExpess) wanted to save money 🤦♀️
@barrymerridan5891
2 ай бұрын
Hi, A friend gave me his old laptop Dell Inspiron 15, running Win10, it won’t boot and is in a loop, gets to the welcome word and then restarts. I noticed a flash on the screen, but was so fast you could not see it. So I tried yr trick with the camera, and it worked, fantastic idea, it said do not turn off installing windows 64%, but obviously it won’t be able to update etc as it was in his place. Is there anyway I can cancel this and get it out of the loop. Unable to get into recovery etc, and no blue screen error numbers as only a flash. I wish I had found your site earlier would have saved me a lot of time and trouble,well done and thanks Barry. PS I can’t find your recovery usb etc
@AskYourComputerGuy
2 ай бұрын
You should be able to power off and on your machine multiple times when it starts up. Do that enough and it should bring you to the advanced repair menu. If not, create a bootable usb disc here and then just boot to it and run the repair utilities! [2024 MEGA update!] 2 USB boot drives EVERY Windows user should make before it's too late! kzitem.info/news/bejne/0Z9pzpWLb5pimKg
@maltesetony9030
5 ай бұрын
"Clock_Watchdog_Timeout BSOD" is driving me mental. I cannot sort it.
@AskYourComputerGuy
5 ай бұрын
The CLOCK_WATCHDOG_ Timeout error indicates that the CPU is hanging, which is often caused by an unstable overclock or a faulty CPU. This error occurs when a clock interrupt on a secondary processor in a multi-processor system isn't received within the allocated interval. The bug check typically occurs when the processor is deadlocked or nonresponsive. Learn Microsoft Bug Check 0x101 CLOCK_WATCHDOG_TIMEOUT - Windows drivers | Microsoft Learn Feb 24, 2023 r/techsupport · Reddit · 5mo Unrelenting system crashing with stop code CLOCK_WATCHDOG_TIMEOUT Oct 28, 2023 - Clock_Watchdog_Timeout means that the CPU is hanging. It's most often seen with an unstable overclock, but can be a faulty CPU. Go into the BIOS ... Here are some ways to fix the CLOCK_WATCHDOG_Timeout error: Update drivers Update BIOS Disable C1-E in BIOS Reset BIOS Remove overclocking feature Update SSD firmware Increase RAM Update Windows You can use the Device Manager to check for driver updates and install them if available. Type “device manager” in the Start Menu search bar and select the Best Match. Check for any yellow error indicators. You can also run the Windows Memory Diagnostic Tool to check for memory problems. First, press Win+R. At the Open field in the Run window, type mdsched.exe and click OK.
@maltesetony9030
5 ай бұрын
@@AskYourComputerGuy Many thanks for your reply. I have tried most of your suggestions. The drivers are up to date; the RAM is massive & does not need increasing; Windows is up to date. I have run the diagnostic tool, but will try that again. The 3 x BIOS points are new to me, so I will try them. Are there any guides to doing that? I really am NOT a tecchie!
@AskYourComputerGuy
5 ай бұрын
@maltesetony9030 I'm sure there are plenty on KZitem. I haven't made any specifically 🥲
@YTstealthxknight
Ай бұрын
Mine computer was on sleep mode right before this screen. Help wanted 🌟🌟🌟🌟🌟🌟🌟
@AskYourComputerGuy
Ай бұрын
Did you get it to come out of sleep mode?
@kewtd72
7 ай бұрын
Do you have any suggestions on a good company for ups backups? I know apc was great back in the day are they still reliable?
@AskYourComputerGuy
7 ай бұрын
APC or CyberPower 100%
@kewtd72
7 ай бұрын
Thanks so much@@AskYourComputerGuy
@fingling8
7 ай бұрын
Sorry to be off-topic, but I have such a hell of a time with Microsoft. Hotmail in particular. I have had two accounts for decades--one where I send the dubious stuff, or have newsletters come to me, and the other for friends and family. Lately, you start an account up and it gives you a second to choose something you want to read ... and then it spins up an advertisement for Microsoft 365 or something. Drives me nuts! Okay, but that's just annoying. The other thing is, if I want to go to the *other account ... type in the address @hotmail, then click to put in the password ... I'm still signed in on Microsoft, but it cannot get me to the e-mails. Sends me to MSN! I think it must be a cookies issue ... Any idea??
@Hampurilias
Ай бұрын
What steps do you take when the BSOD doesn't display any error codes and Windows doesn't create any dump files?
@AskYourComputerGuy
Ай бұрын
I would use a Windows installer and boot to the troubleshooting menus and start there. Here's how to create one: [2024 MEGA update!] 2 USB boot drives EVERY Windows user should make before it's too late! kzitem.info/news/bejne/0Z9pzpWLb5pimKg
@JaseDaRapper
11 күн бұрын
If i don't have a computer?
@incglory8309
8 күн бұрын
After I powered it off the first time. My laptop refused to power on again. It’s a HP spectre
@AskYourComputerGuy
6 күн бұрын
Remove the battery if you can. Remove AC power. Hold down power button for 20-30 seconds. Plug AC power in and hit the power button
@Flat_Earth_Addy
2 ай бұрын
I am getting the BSOD randomly every 10-20 minutes. No memory problems, no registry problems, no virus or malware. I can't find out what it causing it.
@AskYourComputerGuy
2 ай бұрын
What is the stop code error? Have you used any of the Windows tools to troubleshoot the problem?
@Flat_Earth_Addy
2 ай бұрын
@@AskYourComputerGuy Yes. All of them, I think. It was... 0x0000001e. From memory. I think that was it. That's as far as I got today, before bed time. Seems others have my same problem. 15-20 minute BSODs too! But I have not found a solution yet. Also... NTkernal? Something like that was the primary culprit in every minidump. I'm a bookworm. I have no idea about tech. And I'm poor. Ha ha.
@AskYourComputerGuy
2 ай бұрын
Quick search shows it's a graphics card driver problem, and intermittent as you said. Here's a website that explains what you can do to fix it. Stay away from the driver updater programs and focus on just updating the driver. www.sevenforums.com/bsod-help-support/258705-random-bsod-0x0000001e.html
@Flat_Earth_Addy
2 ай бұрын
@@AskYourComputerGuy Well, as I don't have a graphics card, I suppose you mean the integrated graphics? And as everything is up to day, I assume you mean roll-back the driver? Sorry, I am not all that tech savvy. Strange that others do have the same issue as me. I would uninstall any drivers from 6 months ago to the present, but Windows does not list the date they published them!
@Flat_Earth_Addy
2 ай бұрын
@@AskYourComputerGuy Well, rolled by the display driver. Still getting the BSOD... :(
@Later2u
5 ай бұрын
Having a second computer to trouble shoot with is invaluable. My issue was programs crashing. I decided to reinstall windows. That is where the BSOD happened with impunity. I got so many different BSOD after trying to reinstall, but one code came up a few times, Memory_Stop. Rolled the dice and put in new RAM and everything went just like butter from start to finish. Next time I will use your diagnostic methods before going scorched earth. But I found your useful videos after the fact. I'm now subscribed. Thank you for your great work in helping people.
@AskYourComputerGuy
5 ай бұрын
Hey, I learn new techniques every day. That's how we prevent future mistakes! Glad it worked out for you, and welcome to the community 👍
@felixleidig8307
Ай бұрын
i do have the problem that i do get like everyday atleast 1 Random bsod and its allways a different one i did check with windows memory record or how it is called the memory Ram and nothing was found also the chdsk did found also nothing ... i am thinking about resetting windows maibe ... cause im getting out of ideas
@cazaneugen4373
Ай бұрын
I have stop code:0x00000000 The unit is bsod randomly I have read online and its something to do with windows update and the fact that i didn't have enough free space and created a corruption in system. What can I do?should I uninstall the last updates?
@AskYourComputerGuy
Ай бұрын
That's where I would start. Then run disc cleanup to free up some storage space. Here's a video that will help: 5 FREE and EASY ways to free up hard drive space on your PC kzitem.info/news/bejne/uqt41pmvhHinmKw
@Counterreactionary
20 күн бұрын
What if the OS doesn't create ANY memory DMP's or minidumps? I also can't see any stop error code AND it reboots immediately every time I get BSOD! Usually on my ASUS TUF for years the BSOD's were caused after updates but now it's ever-recurring!
@CCEkeke
19 күн бұрын
Look up how to disable Auto restart in settings. There you can also see how to create minidump files.
@Counterreactionary
13 күн бұрын
@@CCEkeke Ah yes, in advanced system settings and under Start and Recovery -> System error settings.
@Counterreactionary
13 күн бұрын
But it was set to automatic memory or kernel memory storage under _'Write debugging information',_ but it still didn't create any minidumps. I changed it to partial saving (256 KB) and will see if it works.
@Toymonkeyjr
Ай бұрын
I have the exact same stop code but I haven't found anything that's worked to fix it
@AskYourComputerGuy
Ай бұрын
What is the exact stop code?
@jpdaedalus77
7 ай бұрын
I have a question for u regarding utilities. I heard about Glary Utilities 6 and I'm curious of your opinion of the suite.
@AskYourComputerGuy
5 ай бұрын
I don't use it. But I see it often when removing "crap" off a lot of machines. So, I dunno TBH
@jpdaedalus77
5 ай бұрын
@@AskYourComputerGuy I use it often, almost daily actually. Malwarebytes doesn't seem to mind it being on the machine so I think I'm safe. It has brought my SSD back to where it should be in regards to free space.
@skeliskull
2 ай бұрын
DO NOT restart your computer when you get a blue screen. 9 times out of 10 you’ll be okay but that corrupted my windows install one time. Fortunately windows is able to detect and self repair however I ended up later needing to do a windows reset because it really messed up the normal operations of my OS (many things just weren’t working correctly) Just let it do its diagnostics and shut off on its own.
@AskYourComputerGuy
2 ай бұрын
👍
@robertwermis2971
29 күн бұрын
my BSOD last for a split second before it reboots, sometimes I will get a werfault error multiple times on every app that opens and sometimes nothing at all and I can play games for maybe an hour then BSOD. It's very random and I have no idea whats is causing it, I know the PC is solid and stable as my Linux OS runs perfectly and even when I have a win 10 VM open at the same time. I am getting pretty close to a format reinstall, just like the old days LOL, been like this since windows 3.1 you think they could have figured out the crashing by now. They should have stayed with windows 7 or 10, 11 is garbage.
@pettyeddie2000
2 ай бұрын
Thanks for sending me to this video. I will be trying some of your suggestions. I really am beginning to think I have a hardware issue. I’m thinking it’s the processor. 😢
@AskYourComputerGuy
2 ай бұрын
Hope not, but the BDOD error code should be able to point you in the right direction
@pettyeddie2000
2 ай бұрын
@@AskYourComputerGuy I’ve got the “WHEA UNCORRECTABLE ERROR” stop code. My processor has been spiking when I run the troubleshooter. It’s a 12 year old i5. I think it’s time to upgrade but the age means everything needs upgraded I’m sure. 😞
@AskYourComputerGuy
2 ай бұрын
@pettyeddie2000 start here, see how it goes: support.microsoft.com/en-us/windows/how-to-fix-whea-uncorrectable-error-7c49d78a-2792-96cf-2268-abbe9d9eb29f
@pettyeddie2000
2 ай бұрын
@@AskYourComputerGuy I definitely will. Thank you. It’s much appreciated.
@AskYourComputerGuy
2 ай бұрын
@pettyeddie2000 you bet, my friend 💪
@ronaldkrause891
5 ай бұрын
The problem I'm having is computer freezes 2 or 3 times then after that when restarted it works fine I did the scannow and I still have this issue help thank you Ron
@phillipajames
6 ай бұрын
I fix my blue screen problem (BSOD) by replacing the ram in my HP laptop
@ronaldopascua8221
2 ай бұрын
How about ACPI BIOS ERROR on a Dell Loptop
@AskYourComputerGuy
2 ай бұрын
This is Microsoft's response, may help: answers.microsoft.com/en-us/windows/forum/all/acpi-bios-error-loop/3994ccd2-dfc9-4651-99fc-d58cd9637618
@Elisplayzzzzzzzzzzzzz
2 ай бұрын
Great you can fix my computer stacking 20 blue screens at once
@AskYourComputerGuy
Ай бұрын
I'd pay $100 cash to see that.
@yamchayaku
Ай бұрын
I often have a Clock Watchdog Timeout BSOD. I have an Asus G16 Rog Strix laptop with an i9-14900HX and a Nvidia 4060 gpu. I'm hearing that the i9 cpu is unstable and is causing my laptop to bsod a lot. My GP seems to be running fine, ran diagnostics and appears that my ssd and memory are also healthy. It's driving me pretty nuts.
@AskYourComputerGuy
Ай бұрын
This is what Microsoft says to do: answers.microsoft.com/en-us/windows/forum/all/blue-screen-clock-watchdog-timeout-code-101/3789cf8f-82eb-4398-b1b9-b8abdef776fb
@ethimself5064
7 ай бұрын
Yep a long time ago and many times on my old XP
@sl4983
7 ай бұрын
I had an XP Netbook
@ethimself5064
7 ай бұрын
@@sl4983 XP OS
@ethimself5064
7 ай бұрын
@@sl4983 What is that ?
@silenthank619
2 ай бұрын
Okay so I was trying to make all my ram was usable (since I got a new ram stick) and I had to keep opening the app that allows you to do that type of thing, I had to keep restarting the laptop and opening this app up again and again and without fail it wouldn't stay the same ram usage then the blue screen occurred any way to get that back working?
@chingmix3470
Ай бұрын
And if you get blue screen without any codes or any warning?
@AskYourComputerGuy
Ай бұрын
That happens. Best thing to do is use your Windows installer disc and start troubleshooting until you figure it out: [2024 MEGA update!] 2 USB boot drives EVERY Windows user should make before it's too late! kzitem.info/news/bejne/0Z9pzpWLb5pimKg
@thedolphin5428
7 ай бұрын
THE VERY WORST THING about BSOD is losing work not saved. 🤯 😡. But I only have myself to blame. So EVERY program I use is set to 5 min auto-update, or I try to remember to do a manual save 😊. That's what 40 years of MS distrust does to you.
@Starfishes
2 ай бұрын
Mine just got whea uncorrectable error. Just wanted to play sims. It bsd all the time and has since I bought it. I have had it for 4 years. Idk what to do man. Every time I google the code everyone just says a whole load of different things of what “it may be”.
@AskYourComputerGuy
Ай бұрын
If none of your troubleshooting steps have worked, I'd advise reinstalling Windows clean. Here's how: Wipe your hard drive and reinstall Windows CLEAN | remove all VIRUSES! Full walk thru kzitem.info/news/bejne/y4Rs4J2oZn-Qio4
@bluecatprincestudio
Ай бұрын
THANK YOU I WAS LIKE PANICKING SO BAD
@AskYourComputerGuy
Ай бұрын
Glad I could help!
@BrianJDearing
5 ай бұрын
Hey Scott, I really appreciate you take the time to explain all that. That video itself is a bargain man. But I need your help. In my case, I have the blue screen saying: "Automatic repair couldn't repair you PC" I followed your steps but it prompt me to administrator screen asks me to put in the Admin PW and I don't have the PW. Do you have any idea how to proceed please? Brian,
@AskYourComputerGuy
5 ай бұрын
Is it a Microsoft account or a local account?
@BrianJDearing
5 ай бұрын
@@AskYourComputerGuy At that point I really don't know how to identify them because any time I'm trying to preform a recovery task from that blue screen it asks me to do it as the admin (PW)
@AskYourComputerGuy
5 ай бұрын
@BrianJDearing then I would focus on creating a local admin account that you could then use for the advanced troubleshooting. Here's how: Forgot your Windows 10 password? Bypass password quickly and easily! kzitem.info/news/bejne/lm2PrXykpYyanmk
@BrianJDearing
5 ай бұрын
@@AskYourComputerGuy Wonderful!!! From that blue screen: "Automatic repair can't......." I will be able to perform that task even thought I don't have that Admin password right? You know what? I believe it even before performing the task. Your videos are courses IT for me Scott. You don't even Imagine man!!!
@AskYourComputerGuy
5 ай бұрын
I appreciate that! That video I sent you will let you create a local admin account. Unless you can remember your Microsoft password, you don't have many options left to get back into your PC
@RBonilla-k7m
6 ай бұрын
Hello, I did a factory reset on my windows 10 PC and now it's stuck in the "just a moment" loop blue screen. Is there a way to resolve this issue? Thank you.
@AskYourComputerGuy
6 ай бұрын
Yes. How to fix ANY Windows problem with the built-in repair tool kzitem.info/news/bejne/ymOHrqiAgHOJmn4
@souravhaloi-fn9sy
5 ай бұрын
I have Asus vivobook 14 leptop and only included 1TB harddisk, not included ssd , ram 8gb, windows 10 , but when i am using this leptop and continue my working like firebox app and ms office etc etc,, suddenly i see Blue screen issue , after Blue screen i press power button and switch off/on leptop and fixed the problem but next somedays same problem was come .. what to do sir .how i permanently repair the blue screen problem
@AskYourComputerGuy
5 ай бұрын
Impossible to answer without knowing what the BSOD is. It could literally be a hundred different things. Try to get the stop code if you can. If the machine reboots before you can grab it, follow these steps to force the BSOD to stay on screen: Go to Control Panel Select System and Security Select System Select Advanced system settings In the Startup and Recovery section, click Settings Uncheck the Automatically restart box Click OK
@salventi5665
6 ай бұрын
And I forgot to mention, in safe mode you have no internet. Windows does not want you repairing your own pc. Garbage OS.
@AskYourComputerGuy
6 ай бұрын
👍
@a_vanH
Ай бұрын
You can boot to safe mode with networking: In recovery mode > Troubleshoot > Advanced options > Startup Settings > click "Restart" and when it restarts, select option 5 for "Safe mode with Networking"
@RobertoSantos-ne4us
3 ай бұрын
My Acer notebook is new and it's just giving me the blue screen error: "Unexpected Kernel Mode Trap"...do you know how to fix this?
@AskYourComputerGuy
Ай бұрын
If it's brand new, I'd run a factory recovery after backing up any files you've stored on it. Easier than trying to sort out the cause of the BSOD
@ethimself5064
7 ай бұрын
👍 = 👍
@shot181
6 ай бұрын
What if my blue screen is torn and repeated so I can't see the stop code?
@AskYourComputerGuy
6 ай бұрын
It's fine. I'd start here to begin troubleshooting: How to fix ANY Windows problem with the built-in repair tool kzitem.info/news/bejne/ymOHrqiAgHOJmn4
@baumanmarketinggaming
2 ай бұрын
Lately my laptop is plagued by WHEA UNCORRECTABLE ERROR BSOD. It's a very strange occurrence! I like to play Starcraft 2, and when my game is on (either actively on the screen or in the background), everything is fine. But when game is not running, it randomly happens when I do something else or computer is idle. Also I'm often getting 'Start PXE over IPv4' thing when starting my PC.
@AskYourComputerGuy
2 ай бұрын
WHEA uncorrectable is usually a hardware error: community.intel.com/t5/Processors/WHEA-uncorrectable-errors/td-p/1564951#:~:text=If%20you%20receive%20a%20blue,or%20corrupted%20memory%20(DRAM).
@baumanmarketinggaming
2 ай бұрын
@@AskYourComputerGuy thanx for the fast reply! I was aware that it is most often hardware, but the strange thing is that everything is fine when the game is on and the game consumes most hardware resources. I see this guy in the link you sent me had similar issues, so I'll check it out!
@AskYourComputerGuy
2 ай бұрын
@baumanmarketinggaming keep the channel updated on the status please
@baumanmarketinggaming
2 ай бұрын
@@AskYourComputerGuy well, it seems I have exactly the same problem as the guy in the link you gave me, NVIDIA card works perfectly, but it seems my Intel processor is dying, so I have to force the graphic card to run my PC by keeping the game running. But I guess I can't start my PC without processor, so when it dies completely, it's over, or is it? I bought 2 sticks and I will make a backup following your instructions while I still can. Never used Hiren's before, hope it's worth it!
@AskYourComputerGuy
2 ай бұрын
@baumanmarketinggaming fingers crossed!
@Elisplayzzzzzzzzzzzzz
2 ай бұрын
You have!
@AskYourComputerGuy
2 ай бұрын
What do I have?
@weabooedgelordiv1621
2 ай бұрын
Right off the bat, I don't understand wtf you're saying bro. That kinda ruins the point.
@CnCDune
7 ай бұрын
Surface Book 2 user here: Windows likes to BSOD if a program uses the optional dGPU in the keyboard-base, but then somehow the OS loses it because F U. Something about the nvlddmkm SYS, which apparently is the driver...
@gwine9087
7 ай бұрын
I haven't had a BSOD for twenty years.
@Professorke
7 ай бұрын
I get most BSOD resolved, but now I have 'inaccessible boot device' on windows 11 and just can't find what is causing it there. It is on a new Samsung EVO 980 Pro, 2TB and also have this for on my other EVO 980 ssd. But if I clone that to a sata ssd, the computer does boot. I have tried this on 2 different motherboards Asus and MSI, and that BSOD is on both. I can't get it fixed with any tool. The ssd's are good, because with Windows 10 I don't have this problem.
@AskYourComputerGuy
7 ай бұрын
Little confused here...did you install Windows on the EVO and are still getting the IBD error?
@Professorke
7 ай бұрын
@@AskYourComputerGuy It's an odd problem. Windows 11 initially installs fine, but on reboot I get the BSOD and this on with 2 new SSDs and tried on 2 different motherboards. As an experiment I had cloned an NVMe ssd to a sata ssd and there I was able to continue the install. I then downloaded a new Windows 11 from Microsoft, thinking the iso was corrupted, but the problem remains the same. Then installed a Windows 10 and it works perfectly. I then upgraded to WIndows 11 and then the system works without BSOD. I was told that it could be because of my Intel I7-9700K processor, that there could be a bug there. I'm already used to severe problems with PCs, but never had this error before. Soon I will buy myself a new motherboard with a heavier processor and hope it will work.
@stephenwilliams926
7 ай бұрын
I had a mouse problem once usb lead type on desktop computer, the machine could not see the mouse. After trying everything it ended up being a duff power supply 😮
@AskYourComputerGuy
7 ай бұрын
Wow 🥹
@sobalol5613
3 ай бұрын
I get a different stop code every time it bluscreens
@AskYourComputerGuy
3 ай бұрын
Thanks for your question! Video response coming your way at 545 CST today! kzitem.infohyGKALWK-hs?feature=share
@clmnyng
7 ай бұрын
this is a real request. I really either got used to , or kind of liked win 10 out of the box. i really dont want 11. i disabled update in adv ops, but should i just comply? Also ive already seen a lot of posts on 2024 updates that are breaking functions to push users towards 11.
@AskYourComputerGuy
7 ай бұрын
If you've already upgraded, you have 10 days to roll back to 10. If you haven't, stay with 10. Windows 11 is too new and mostly cosmetic. I don't care for it much at all and am staying on W10 until the end of days
@DJaquithFL
7 ай бұрын
Mine are generally from a failed hardware OC, and anything else I'll run a System Restore.
@seeker_2000
7 ай бұрын
My laptop works when I am playing a game but if i try to do anything else it crashes
@AskYourComputerGuy
7 ай бұрын
Naturally, I'd suspect there is something in the game that's causing the issue then. Depends on the source of the game, driver incompatibility, your GPU settings or hardware, etc. You said yourself, the problem only happens when you play the game - start there, I'd start with display driver updates
@seeker_2000
7 ай бұрын
@@AskYourComputerGuy no man I said it's doesn't crash when I AM playing...but once i stop the game and try to do anything else the laptop crashes
@rudolfkekule4815
6 ай бұрын
Hi IT master, maybe u are able to help me with my problem as I think I've tried everything possible. My laptop went slower and slower and after I've tried reset the pc but getting an bsod with fault TbtBusDrv.sys. can't even get to advanced option while boot. Should I use my warranty or is there any solution? Laptop is 2023, bought 7 months ago. Issue is probably with thunderbolt. Can u help me please?
@AskYourComputerGuy
6 ай бұрын
Warranty won't be of use until you at least reinstall Windows. If hardware still doesn't work after that, then you have a valid warranty claim 👍
@rudolfkekule4815
6 ай бұрын
@@AskYourComputerGuy I appreciate your quick respond and will do as u says. Thank you! 👍
@toydzurko
Ай бұрын
It happened after I tried to update windows 11 😔
@AskYourComputerGuy
Ай бұрын
Did you remove the updates through troubleshooting tools?
@marja6136
2 ай бұрын
Thank you. Mine is stopcode: Hypervisor error
@AskYourComputerGuy
2 ай бұрын
This may help: www.stellarinfo.com/blog/top-4-methods-to-fix-the-hypervisor-error-in-windows-11/
@Express2BU
6 ай бұрын
What actually causes this? I just used it not long ago 🤔
@AskYourComputerGuy
5 ай бұрын
Windows. Unstable. Bad code. Is what it is.
@Sal-Body-and-Soul-Integration
6 ай бұрын
In the last 8 months win 11 has crashed after up dates 4 times. After essential up date. I have stopped general updates for 5 weeks at a time. And after blue screen i have gone back to previous set up. To keep me going. Is there really any point usingwin 11? My wife's win 10 has never seized up once in 3 years. To make matters worse. Thiis time i had to reinstall win 11 and it swallowed my d and e partitions presently attempting to recover them :(
@AskYourComputerGuy
6 ай бұрын
Windows 10 is my preference, but I know people with Windows 11 machines that have no issues. I just don't care for it personally
@Sal-Body-and-Soul-Integration
6 ай бұрын
@@AskYourComputerGuy thanks, u have convinced me.
@Express2BU
6 ай бұрын
My first time experiencing windows blue screen of death 😅
@AskYourComputerGuy
5 ай бұрын
I can't even remember my first BSOD, but I remember how it made me feel.
@Flat_Earth_Addy
2 ай бұрын
How can you pay attention to it, when it flashes so fast?
@AskYourComputerGuy
2 ай бұрын
I explain in the video exactly how to work around it when it flashes by too fast
@Flat_Earth_Addy
2 ай бұрын
@@AskYourComputerGuy Good advice. Was difficult to have the camera ready and just wait, but I got it!
@AskYourComputerGuy
2 ай бұрын
industry trick - couldn't do it 20 years ago, but cell phones have caught up 👍
@josephokoh336
2 ай бұрын
Hey scott, I'm trying to reinstall windows 10 on my dell latitude 7480 but every time after deleting the previous partitions it enters different BSOD errors. I don't know the actual issue
@AskYourComputerGuy
2 ай бұрын
How are you trying to reinstall? A Windows reset or a full wipe and reload? Are you using tge Windows installer or some other method?
@josephokoh336
2 ай бұрын
@@AskYourComputerGuy full wipe and reload, I had an older windows 7 laptop but windows media creation tool doesn't work on it so I downloaded the iso directly from their site.
@AskYourComputerGuy
2 ай бұрын
@josephokoh336 you need to get that stop code. That will tell you everything. I suspect RAM
@josephokoh336
2 ай бұрын
@@AskYourComputerGuy okay, but with dell diagnostics it didn't show any issues with hardware
@josephokoh336
2 ай бұрын
@@AskYourComputerGuy it's mostly IQRL not less or equal error or 0xC000021A error message
@JaseDaRapper
11 күн бұрын
I'm using using windows 10
@rkbyseries9337
3 ай бұрын
Error code:dxgkrnl fatal error How to Salve this problem
@AskYourComputerGuy
3 ай бұрын
This is an Nvidia driver issue: answers.microsoft.com/en-us/windows/forum/all/continued-bsod-video-dxgkrnl-fatal-error-windows/ba699610-4b42-4c80-9e7f-f3a389c4d35a
@petern.9923
7 ай бұрын
I would recover an image we should all have. Easeus, Macrium etc.
@smilealwayswithme
7 ай бұрын
Please can you help me with any computer (laptop ) I will appreciate any one 🙏 Please am sincerely begging God will bless you... Thanks 🤗
@darschpugs4690
5 ай бұрын
would love to know how to retrieve the BSOD stop code when the pc reboots instantly on its own as soon as it blue screens
@AskYourComputerGuy
5 ай бұрын
As described in the video, record your screen with a cell phone so you can pause when the stop code pops up
@MattLind-oi5kg
5 ай бұрын
@@AskYourComputerGuy My BSOD behavior is this: Happens ANYTIME, regardless of "stress" or actions taken. Can happen while idling. No rhyme or reason what so ever. When it occurs, the BSOD only appears for like 2-3 seconds, then the system reboots. There is not time for me to catch the code in any way. Perhaps if I decided to stalk my monitor for an entire day, phone in hand, ready to snap a photo at the exact moment it goes fubar. :) Is there no way to retrieve the "last error code" once the system has rebooted?
@AskYourComputerGuy
5 ай бұрын
@MattLind-oi5kg not that I'm aware of. You can look through the event log and find it possibly. I assume you've reinstalled Windows at some point? Tried pulling RAM sticks? Sounds like maybe a memory issue but hard to call it without more info
@MattLind-oi5kg
5 ай бұрын
@@AskYourComputerGuy It started happening after a win 11 update. Previously my system ran fine. I have heard that there is some "bug" in win 11 that only affect certain chip sets or whatever, leading to these BSOD's. It can happen at any time (like during the night) and has nothing what so ever to do with "what is currently going on" with the computer. Happens on average one or two times per 24h. My solution leans towards rinsing win 11 and installing win 10. Btw, cheers for hanging out in these comments, answering peoples questions.
@3266393
4 ай бұрын
theres a sofftware i use call who crashed to tell you the reason of bluscreens
@michaelmartin3474
7 ай бұрын
Question?? I have a c/d drive from an old laptop. Well, my dell laptop does have a cd drive. So i was wondering how i can hook this old cd drive to my labtop to write a disk or watch movies. Any help would be appreciated . Could make a how to do video with an Amazon like so i can get the right stuff. Lol
@AskYourComputerGuy
7 ай бұрын
Most likely the drive won't fit or be compatible if the machines are different models. Send the.ake and model and I'll find you an external that will work on any computer
@michaelmartin3474
7 ай бұрын
@AskYourComputerGuy I jave a dell inspiron 13 that has not cd drive but I have an old cd drive out of anther labtop. The old cd drive I have is a, super multi DVD writer model: gud1n . Wish there was a way I could send you a picture. Have no clue what I am talking about other than to find a way to make it work, lol...
@michaelmartin3474
7 ай бұрын
Also, thanks for the fast response .
@michaelmartin3474
7 ай бұрын
I am trying to plug it in as an external,
@fireshogun3301
6 ай бұрын
I did infact freak out thinking it caught some kinda virus lmao- since inflammation is VERY high where I live in and as of right now and my laptop would be hella costy tryna buy another one as of now \:
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