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United Polaris was AMAZING - such a different airline to my first viral video slating their Premium Service product. And that's great. United were so close to getting full marks on this review so it was so FRUSTRATING to see the tail end of deep cost-cutting and product laziness in the food. This was the worst business class food I've had across the Atlantic for some time and definitely below what their competitors were offering. So while the rest of the experience (including their good management of a delay) was superb....sorry but you can't have a 10 on this one guys! Good news though, the food is being fixed as a priority and I was very impressed with everything else. The Polaris Lounge is great at SFO, super crew, good delay management, a fine seat, excellent bedding, cracking IFE and speedy WiFi mean there isn't much more to ask of the airline...other than to hurry up and fix the darned food. ;-D
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0:00 Introduction
1:10 SFO Airport
2:00 Polaris Lounge @ SFO and private dining (excellent)
4:00 Terrace, integrated sponsor message, United provides great delay experience
5:51 Our aircraft, a Boeing 777-300ER
6:24 Boarding United 777-300ER Polaris
7:57 Taxi and takeoff
9:14 Bay Area views
9:42 Seat details
11:03 The food problem
12:15 Evening time...sleep time...
13:17 Flat bed
13:42 Breakfast, entertainment and approach into FRA
15:00 Conclusions, fare paid, thanks.
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Date of Travel: 5 APRIL 2022
Airline: United
Livery: United standard old gold globe livery
Route: SFO-FRA
Aircraft: Boeing 777-300ER
Flight Number: UA 58
Miles: 5,685
Airborne time: 10h36m
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Негізгі бет How United Airlines threw away a 10/10 review.
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