@NorthridgeFix On the top of the USB-C connector, the two small metal flaps that are bent down to secure the plastic connector insert... If you pry them up slightly and add an adhesive around and under them, and press the pins back down; it will bond the actual connector to the solid metal shroud. I have repaired many of these devices with the method and had no further issues down the line.
@adamacosta7279
2 жыл бұрын
Those were exactly my thoughts on this matter. The wiggling rips off the copper connectors because the plastic part is not secured properly to the metal shell
@klevrepairs
3 жыл бұрын
Thats why Louis is fighting for the "right to repair". We want all parts to be free to buy. Inshallah thing will change
@rchltmedia
3 жыл бұрын
y?
@HazeAnderson
3 жыл бұрын
@@kaiserschnitselsr.9228 you want to take away our right to repair?
@HazeAnderson
3 жыл бұрын
@@sapperdeflap "this part can be easily purchased in the Netherlands and Belgium for €4,95" highly unlikely --- if what you say is true then there would be no difficulty in obtaining this port. Did you even watch the video?
@iqtoon
3 жыл бұрын
inshallah
@michaelhorgan9525
3 жыл бұрын
Even Lenovo has usb c issues with their ports with Realtek chips that are not available anywhere.
@techabros5249
3 жыл бұрын
I love that "the job is done" 😃
@MikeFloutier
6 ай бұрын
Better than factory!
@gorjy9610
3 жыл бұрын
connector is very bad designed, you can see that even with shielding soldered in 4 points all force that came from cable insertion and removing is on solder joints of these pins. Maybe (if it's possible) to fix in place that black plastic inside connector, that will prolong next failure. Same problem is present in many, many other usb-c ports and that's why I hate seeing them used as charging port for anything except phones (and even with phones I'll hate it same if I use my phone like most kids do, connected to charger)
@nilomyki
3 жыл бұрын
I was thinking of hot glue in-between the back metal shielding and the black plastic.
@PossumB182
3 жыл бұрын
Use one of the magnetic USB C plugs. I have that on all my devices, and once inserted, the charging ports connect to charging cable by the built in magnet in cable. No more pressure or strain on ports.
@DiJAndy
3 жыл бұрын
Yeah. Exactly same problem appears in smartphones after about 2 years of using. I mean USB C is great port but using it as charching, headphones and data transmission to PC after some time destroys itself
@dorbie
3 жыл бұрын
Yup, I just made the same observation but you beat me by 2 months.
@enotech4572
3 жыл бұрын
Very poor design indeed the pads just rip right off the board.
@muhammadayub2909
3 жыл бұрын
I have watch many of your Video about replace charging port in past. Right now I start to work on my curtomer's device. . . and I do a great and better than other technician do here. Big appreciate from me coz I learnt so many from you. Alhamdulillah. I am from Indonesia.
@AnasSatria
3 жыл бұрын
Wah mantep dari Indo
@muhammadayub2909
3 жыл бұрын
@@AnasSatria iya bang. ada teman Yes!!!! Rapih ni org kerjanya. Semngat bang jadi teknisi. Sy jatuh bangun, soalx baru start.
@AnasSatria
3 жыл бұрын
@@muhammadayub2909 Mantep bang. Tetep tekuni bang, soalnya banyak yang membutuhkan jasa service pihak ketiga.
@mochammadrezzarachmatnurha8002
3 жыл бұрын
in my case, i would like to use some kind of slow cure resin to fill the gaps and glue the plastic holder pin (black one) and the steel shell of the charging port, so it wouldn't wiggling around after fixing.
@obelix_1971
3 жыл бұрын
Good Ideer
@nilomyki
3 жыл бұрын
What do thing about using hot glue?
@mochammadrezzarachmatnurha8002
3 жыл бұрын
@@nilomyki Hot glue must be easier to produce but harder to apply, cause it have high viscosity and too fast curing time. And it also too elastic, and it cant prevent wiggle.
@MrMathewJoiner
3 жыл бұрын
I've had the same problem with that laptop. I was able to use 1 of the 2 on my repair too. I also recommended my customer to purchase a 100W High Speed Magnetic USB C charger cable to plug into the port. The magnetic port it will significantly increase the lifespan of the charger port. Amazon sells high speed magnetic charging cables for about 20$ and the female to female extension so they can use the wall charger. The laptop I repaired had the 65W slim charger and it charged fine.
@latifservices6491
2 жыл бұрын
can you please share the link ? I think I need to buy one.
@rjgrlzn
3 жыл бұрын
The soldering skills is so satisfyingly good. I love how the solders look so clean.
@amylynn732
10 ай бұрын
I love that you still get waited when a fix works
@gogositlho855
3 жыл бұрын
The movement of the port is the culprit here.
@vibanezc
3 жыл бұрын
Another day, another HP Spectre x360 with bad connector. Nice video!
@riparaggi
3 жыл бұрын
Your video helps me a lot as always, I'll never buy this laptop.
@ValorHeart
3 жыл бұрын
This is a great laptop
@TemporalOnline
3 жыл бұрын
@@ValorHeart With buit in programmed obsolescence where it breaks when you charge it and lift the screen - and on top of that, prevents you from buying the piece that breaks. No, thank you.
@grigoreciobanu7777
3 жыл бұрын
@@ValorHeart with a shitty architecture... Especially the corner usb-c
@jarnovilen5259
3 жыл бұрын
I have two of these. The best (and most stylish) consumer ultralight PC laptop with Thunderbolt you can get. Period. Charging port breakdowns are always user errors (look how badly bent the pins are!). This design is ok, the screen does not interfere the charger in any way. If you break these ports like in this video you have to look in the mirror. It does not happen lightly, you need to use a considerable amount of force. But having said that the USB-C port is a bit too tiny and fragile for the uses it has been designated for. That is clear. But having this thin laptops and tablets there is not much choices and this is a standard that is driven by EU for example. But I am a careful user so I have had zero problems. And The charging ports have always been breaking down in careless hands, no matter the make or model of the ports. The parts SHOULD BE available. Usually HP is quite good with spare parts but not on the component level. The same with all the manufacturers.
@davidlguerr
3 жыл бұрын
Ports (of any kind) are a complete mess, because there are no connection standards. Everyone uses a different type of port, which seems deliberate to make it harder to repair later.
@travisfrost6508
3 жыл бұрын
it's kinda weird that nobody has decided to make a usable replacement for this port considering that this model of laptop seems to have many failures in that area. Thanks for all the awesome educational videos!!
@claudiexx6274
2 жыл бұрын
It’s not weird it’s calculated… the company made it on porpoise to make you buy a new one.
@bobby9568
3 жыл бұрын
This guy has too many skills! Amazing work!
@mtcarcare9077
3 жыл бұрын
Your smile after fixing the things is amazing 😊
@florinel181
Жыл бұрын
One of the nicest laptop . Well done Alex !
@timecentral3134
3 жыл бұрын
Excellent video! The port can be tested for internal broken connections by plugging in a 24-pin break-out board and checking continuity. Thanks for sharing such great and educational videos! (btw, what temp do you use on the hot-air?)
@DiJAndy
3 жыл бұрын
11:29 That was epic reward for literally best you could do to repair without spare parts. Awesome
@letterbomb211
3 жыл бұрын
I have last year's 13 inch model, and I love it mostly because it's very light to carry, and nice design, I'm worried it may break up at any time after warranty is over, it's a expensive laptop to be so poorly designed
@dominikkracun1783
3 жыл бұрын
HP- Horible Parts
@mustafayaminkhan5867
3 жыл бұрын
Lol 😆
@jovettan9687
3 жыл бұрын
Aha.
@luciferx1636
3 жыл бұрын
Is it possible to fixed the loose plastic( which cause of bending the pin of port) on port by using some kind of glue before resolder the port.?
@jameysummers1577
Жыл бұрын
I just had a customer drop one of these off 10 minutes ago. Luckily, I have a few of these other boards and I could use them as donor boards. My customer has this exact issue that you are depicted in this video.
@howdoesitpossible7638
3 жыл бұрын
Love your videos a lot. You help me to diagnose many devices myself thank you so much a lot love from Pakistan ♥️♥️♥️♥️
@carlosalvarez1640
2 жыл бұрын
Hi Alex. I’m really enjoying your videos. Good information and easy to understand what your doing. I’ve followed Luis Rossman for quite a while now and he inspired me to start doing my own repair on my own devices. I was wondering if you started working on any surface pro8 tablets yet. I was given one with no power and fried some components on the power rail. Anyways nice to see someone on the west coast that knows what they are doing. Keep up the good work.
@benedettonapoletano4628
3 жыл бұрын
Congratulations for your great job. Certainly your experience says otherwise, but could you have saved the other port as well by using some jump wire to restore the missing pads and soldering the other usb port too? Thanks for the attention. Greetings, bye bye,
@robwebnoid5763
3 жыл бұрын
The main problem is that this port is surface mount (SMT) & not through-hole (THM). If it was THM, the tension from thousands of plugging & unplugging would have kept it in place probably 100 times better than if it was SMT, because we know that solder is a soft metal alloy & so the entire connector is eventually going to break off due to the soft solder. And the 4 tiny hole mounts on the sides were not enough stability with a port that is used all the time, because they themselves are also soldered in place. I understand that the company (HP in this case) is trying to make laptops as thin as possible, so they are making big board pieces laterally aligned with the board, instead of the whole thing sitting on top of board. But this is the problem that is created when you start designing something like this. There was not enough beta testing, because you are not going to see this in those kinds of tests due to time. The problem only becomes apparent out in the field with end-user customers. Or perhaps HP knew this was going to happen but still approved it, because all they understand is the bottomeline (money) & you can either get it fixed or buy another HP product. The only thing I could think of that would strengthen this connector piece on the board is to maybe use hot melt glue all around where connector meets the circuit board, that could possibly keep the connector in place 10 times longer, if not 50-100 times longer. Then if it does eventually fall off again (but it hopefully stayed on much longer), you can reheat or pry the glue off. The laptop designer should also have some sort of firmament (if that's the word) in the plastic casing that also helps hold the connector in place additionally. There are a couple other ways to design it, but I'll keep those ideas to myself, heh.
@mahir7h
Жыл бұрын
if you look at the modern dell laptops in the latitude lineup, they have brackets that mate with the type-c ports which also screw into the chassis. In addition to this, they spread the footprint of the connector and laterally reinforce the connector with 8 through-hole pads per port in addition to the brackets.
@ecmjr
3 жыл бұрын
Too late for me, I have the 15" version. I will be very careful with those ports! Thanks for the video, very helpful!!
@gogeekgadgets2008
3 жыл бұрын
Why Hp team no taking care of design and difficulties Before releasing the laptop into the market. You have done a great job and practically showed us how to overcome this type of situations in the real field. I have seen so many left the laptop aside because od the power button pressed inside because of design issues and the charging port seems very delicate and there is no proper support or holder on the port to the base so that when we plug in it can withstand the pressure. Thanks for showing the video in detail Hatsoff
@AI-ve9en
3 жыл бұрын
You are a master in soldering love it when you say better than factory 😉
@someonelee7401
3 жыл бұрын
Hello, north ridge what are the dimensions of the port in mm. There is a port from the company JAE with modelnumber JAE_656_DX07B024JAAR1100-1953913. Which has the same pin layout and pcb layout.
@1989rbrown
3 жыл бұрын
Sorry if this is a noob idea, I hope someone could correct me if I'm wrong - Since it's a charging port only, no data, won't there be only 2 useful pins V+ and ground? So just find out which pins they are and connect a different connector as such? 🤔
@Finditfixitphilipit
3 жыл бұрын
I have done 2 of these myself exact same problem I was able to fix the bent pins it happens because the plastic piece inside can move backwards. I actually put some shims in behind in between the plastic and the metal this stop the plastic from moving and stops the pins from pushing backwards when charger is inserted. It's not ideal but you have to improvise sometimes when parts are not available
@invictus0x0
3 жыл бұрын
@NorthridgFix google part# EB-500-5004 , that should be your port. or at least it sure looks like it.
@Salsajaman
2 жыл бұрын
If anyone is still looking, this is not it. Search Google Shopping for "DC Jack USB Type-C for HP Spectre X360 13-AP0000 13T-AP000 CTO Power Connector Port". Credit to Robert Martin in the comments above.
@mpadlite2925
Жыл бұрын
Thanks for all your excellent videos !! And I must say that HP's design AND construction of the USB ports on these laptops are nothing less than a scandal !! Badly conceived ((all looks without ONE thought of usability of durability)) and equally badly manufactured, "ensuring" that they succumb to their atrocious ""design"". And to top that off no spare/repair parts available.... What a PERFECT TRIFECTA of FAIL!! Would it be conceivably possible to "solder in" wires on the motherboard, and have them lead to an external USB port ?? Maybe it wouldn't be "elegant" but it sure would beat having a "dead" laptop ! Best regards
@musthaqmohammed8098
3 жыл бұрын
Excellent work I'm enjoying every minute in your video thanks
@PJ-sv4iw
Жыл бұрын
I know this is an older video. When I first got the 13" Spectre in Feb 2020, it developed the same issue around July 2020 when I was using a USB-C magnetic adapter. instantly went off. Nothing would charge. Power LED would blinking on and off. Sent it to HP repair (was still under 1 year warranty) and they did a motherboard swap. Shame that these USB-C ports seem to be a weak link.
@elson2k
3 жыл бұрын
Nice job! As for HP... It is one piece of sh*t of a company anyways... And their relations with customers confirm that in every possible aspect, no matter what the product is. Switched entire company to Lenovo years ago, from basic laptops to enteprise datacenter, no regrets.
@d-fives5366
3 жыл бұрын
Right on time with the video, as my X360 of this generation (13-ap0028ca) just stopped charging off the main port, and the secondary port that I never use worked for all of half a second. Now neither port will work. Hopefully a local electronics shop can fix the port(s) if that is the problem, and hopefully its not something like the power IC shorted by using the second port. Figures the HP would shit itself right before finals, when I actually need it. Annoying that there are no replacement ports!
@oimpaa
Жыл бұрын
how much would it cost for this repair/???
@ChaseMyRabbit
3 жыл бұрын
HP can't learn from lenovo to put some red resin on that charging port. I think it s very expensive that resin for hp. Ripped pads are awful and a lot of work, some resin like ibm put on gpu in the past it will fix that connector to not move.
@andreasaurel-van28
3 жыл бұрын
Bom back to life masterpiece again
@tratzum
2 жыл бұрын
Thanks for the video. This laptops usb ports are not durable. Does anyone know if the parts are available now? Mine no longer either
@xlwirelesselectronicrepair
3 жыл бұрын
Can you make us a box with the usb type c chargers. Like you did the 500 box. Since I got the 500 box I been doing lots of ports
@52fordf1
2 жыл бұрын
Great video. Having this exact issue. We’re you ever able to find the port?
@colinvanful
3 жыл бұрын
my daughters aurus x7 pro main board charging port melted down 3 times . luckly it was covered by the makers 3 year warenty it would have been 3 k for the new main bord as you can't buy the part to mend it . it's a bit like buying a new car and having to scrap it because you got a broken wheel and can't buy a new wheel . crazy made to breake [do not atempt to mend ]
@ravishankarsankaran5460
Жыл бұрын
Hi Alex, thanks for the video and was helpful. Please do share the board part number for charging port.
@Juggalo559
3 жыл бұрын
So it has two 12 pin set rows, I wonder if a Nintendo switch port would work since the switch has two 12 row pins aswell not sure on the size or side alignments though!
@Juggalo559
3 жыл бұрын
@ARI GOLD EXPERIENCE yeah that was i was thinking lol
@KirbyZhang
Жыл бұрын
I have the same laptop. good heads up for me that I have to take care of the charging ports. Bought it for the looks, HP doesn't even support Windows 11 on this machine and I got a big drop in performance from upgrading. had to look up how to restore the High Performance profile. Also the fan curve is hidden in firmware you cannot manually set the fans. The fans never go to full when you need performance, I only get 20 watts out of 30 watt capable CPU!
@kevintanaka4351
3 жыл бұрын
Have an identical job. Will let you know if it works and if I'm able to locate replacement ports for this application. Thanks!
@joeyhenry7312
3 жыл бұрын
Amazing work. 👏
@ARTdeas
3 жыл бұрын
Great Video I enjoy watching while learning
@Playerz714
Жыл бұрын
Hello I have a 2017 model but missing screws for the lid or battery would you know where to get screws that it uses
@ripe_apple
3 жыл бұрын
digikey carries a good selection of usb-c ports
@TheEli1963
3 жыл бұрын
All the Best..
@sharfazhameed6382
3 жыл бұрын
Never give up n always improvise
@AnilKumar-tm6fq
3 жыл бұрын
It's nice make videos about repairing laptops
@TreyWait
3 жыл бұрын
Can you pot the rear of the connector with epoxy maybe to limit the amount of travel it has?
@isaacn751
3 жыл бұрын
i would probably identify the - and + and install a barrel connector and modify the charger too at least it wont break again
@KirbyZhang
Жыл бұрын
should try do it for the port that wasn't fixed. but it could have some fancy communication with the charger for the power output level. USB-C is complicated.
@mathmagics8212
2 жыл бұрын
great work my brother
@kimwoodrum2227
2 жыл бұрын
I have the same issue with my HP. I really do not want to throw away. What do I do contact HP and have them fix it? Thank you
@sebastianpozo8305
Жыл бұрын
Dos you have any solución?
@karlazamora6960
7 ай бұрын
Do you think those ports can work?
@JVR2019
3 жыл бұрын
Great job my friend
@tsbeech
3 жыл бұрын
Who the hell gave this 2 thumbs down!?!?
@Try4Hard
3 жыл бұрын
HP employees
@prsplayer210
3 жыл бұрын
Roger Ebert
@ktang8943
3 жыл бұрын
Do you have any repair video for hp AIO computer motherboard repair? Thanks.
@P.M.88
2 жыл бұрын
i take it you found the ports now ?? great vid
@donnierobertson3088
3 жыл бұрын
Great job and video like always
@djelloulomari4694
3 жыл бұрын
Very instructive good work
@douglascsherlow893
3 жыл бұрын
Very well done.
@David5467
2 жыл бұрын
Maybe put hot glue in that space at the back to stop the movement of the inside of the port, so it wont happen again.
@enotech4572
3 жыл бұрын
Was fixing one that laptop with the same issue, broken pin connectors. I solders the pins again and retracing back the pads that were ripped off the board. The one on the corner blew up when I connected the cable but the one on the side was fine it charges the computer. Any luck finding the port?
@MrIsma75
3 жыл бұрын
Very Professional
@MrtechFIX254
3 жыл бұрын
I have hp envy x360 It was brought to my shop not powering i fixed the charging port...but after powering it doesn't display All the voltage are available Have tried with a New RAM & even flashing the bios but still no display
@ahmads6719
3 жыл бұрын
Great job 👍
@AntonioWengratt
3 жыл бұрын
Great fix!
@niveenelfar7844
3 жыл бұрын
So i have a question. would changing the whole motherboard work?
@MADMAX7330
2 жыл бұрын
After 3 yrs of owning this laptop, i learned from this video that i can charge it from the side USB C port too 🤦♂️
@amla396
2 жыл бұрын
What power cord do you use for the side USB C port?
@kimwoodrum2227
2 жыл бұрын
Well done
@annierenard5954
3 жыл бұрын
you are a magician !!!!!!!!!!!!
@baherobeidat696
3 жыл бұрын
Why didn't you add the other port! it was as good as the added one
@BryantAvant
2 жыл бұрын
I just fixed one of these yesterday.
@baldrickscunningplan6154
3 жыл бұрын
and the moral of the story is:- DO NOT BUY A HP SPECTRE LAPTOP.
@jimmyramkisoen191278
3 жыл бұрын
That's why we need the right to repair movement!
@koizora8251
3 жыл бұрын
ماشاءالله ابداع اخي الكريم الله يوفقك
@mtcarcare9077
3 жыл бұрын
Excellent man 👌👌👌
@derinopiano4227
3 жыл бұрын
thank you
@CiderPang27
3 жыл бұрын
Maybe a bit of hot glue would stop the black plastic part from moving and bending the pins.
@ddit9074
2 жыл бұрын
can you make a video with worse laptop to buy , so we know which break easy and which is easy to fix
@buntykainth3699
3 жыл бұрын
This is one of the best channels on KZitem! Excellent work! May i ask which soldering iron you use? I have recently bought the ‘Quick TS1200a’ any views in this iron? Many thanks
@Nowwe21
3 жыл бұрын
Alcohol or thinner for cleaning?
@Brisou394
2 жыл бұрын
He did not enven tryed to fix the other one?
@mafffiakid
Жыл бұрын
Found the ports on ebay send u the link
@c-qc-q2021
Жыл бұрын
I just found out that the pads on one of my Spectre USB-C ports lifted and was told by my local shop that it is unrepairable. Any 2nd opinions? Is there a way to convert a thunderbolt usb-c port into a charge port only? BTW, I bought a 'YoungSelly USB C Connector,Support Thunderbolt 4, USB4.0, PD 100W Magnetic Adapter' for the remaining port and love it (Amzn, elbow version is best). The USB-C port is a poor laptop charging design choice. The connector just isn't sufficiently robust. Laptop mfgs need to restore the former low profile barrel plug or switch to magnetic connectors like the YoungSelly.
@c-qc-q2021
Жыл бұрын
Youngselly Magnetic Connector bricked my laptop. I bought another laptop with a traditional AC barrel port AND an extended, accidental warranty.
@ShadowTrickor
3 жыл бұрын
You would think a company would reuse a charger port they used for the 13-ac series
@harrisahmed2017
3 жыл бұрын
You can try Nokia Lumia 950 charging port, it looks similar.
@needlethread4715
2 жыл бұрын
wont the pins disconnect again very soon? because the way the plastic that holds the pins move i am thinking it will easily dettach again from the soldering. just my thoughts.
@jaywill4ever
Жыл бұрын
Yeah, that probably will happen. I was thinking maybe they can be hot glued into place for added support.
@funnynickline
3 жыл бұрын
Sir👍👍😊.
@ramirez036
3 жыл бұрын
My opinion is that the issue is the scaling down of components for no reason, for example if USBC was just 20% larger it would be more rigid. Bad design from the beginning and why on earth isn't there a industrial standard of the design?
@dougtaylor7724
3 жыл бұрын
That design just seems awfully cheap and dinky. The manufacturer knows that is a part that gets repeated use. Nice repair effort!
@spitefulwar
3 жыл бұрын
Laptops with fancy design are just not worth the hassle.
@darkmatter4686
3 жыл бұрын
I can't imagine there being any one computer manufacturer who would sell you just the USB port. That being said it is odd that the USB C port isn't standard... I'm actually really surprised you got 30 from China and they are all different... Then again your RTX 3090 repair showed that even HDMI port pins are not equal.
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