To create agile, resilient organizations, we need to teach them to think differently. This video introduces a simple design thinking toolkit that will give your team members what they need to look at problems differently and deliver more value to your clients and customers.
Design thinking Toolkit:
Defining the Problem
Journey Mapping
Brainstorming
Observational Voice of the Customer
Experimentation
Some Favorite Leadership Resources:
Brene Brown
Adam Grant
James Clear
Laura Vanderkam
David Allen
Tiffany Dufu
www.Leadershipfreak.com
Thomas Crumb
Jamie Flinchbaugh
Arbinger Institute
www.headspace.com
Harvard Business Review
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