There have been many events lately. With so much to handle, we're only able to upload videos now.
Discovering the rental fraud and acting swiftly was fortunate. We:
Sent a contract termination notice (with proof of content) via public delivery.
Prepared various documents and applied for a lease registration order.
Submitted documents to Hug for review and awaited their decision.
The waiting periods during reviews and document processing were challenging. Thankfully, after overcoming obstacles, we received a full refund of the deposit. We had to cancel our plans for a new lease and opted for a monthly rental instead.
Next, we'll properly document our experiences from rental fraud to Hug guarantee insurance refund and relocation. Feel free to ask any questions in the comments; we'll answer to the best of our knowledge!
Our next video will be about our relocation.
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