The $2 billion Intuit Dome opened its doors in Inglewood on Thursday with a concert by a pop superstar, but guests didn't have the smoothest start. Ticket holders are required to download the Intuit Dome smartphone app. There, they can transfer their tickets from other buying services and upload photos of themselves, allowing the arena to admit them through face-scanning technology.
While that's cutting-edge in theory, it didn't quite work on Thursday night. For about 40 minutes, the scanners were offline, leaving long lines of fans waiting to enter the brand-new arena. There were also reports that the smartphone app struggled to allow fans to transfer their tickets from Ticketmaster.
KTLA's Chris Wolfe reports on August 16, 2024.
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