iPhone Message Notification Sound Not Working - Muting Text Conversations FIX If you are having an issue not hearing your phone text (SMS) come through then I will give you 8 ways on how to fix it. We start with the simplest and most common issue and move on from there. This issue was found on Apple's discussion boards: discussions.ap... [ Group Text On iPhone11, Phone Keeps Muting Alerts on a Thread ] and I added some other ways to resolve the issue they didn't cover. You will notice this happens if you see a moon next to the text message (if pinned).
00:01 Intro
00:48 1 - Mute Switch
01:13 2 - Turn Volume Up
01:26 3 - Hide Alerts
02:41 4 - Leave Conversation
03:09 5 - Alert Volume
03:41 6 - Notification Disabled
04:14 7 - Software Not Updated
04:35 8 - Restart Phone
04:50 9 - Settings Issue
05:41 10 - Format Phone
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DISCLAIMER: I do not work for Apple or a Cellular Network. These videos are made with my knowledge, and no one is perfect, so feel free to get a second opinion if my solutions don't fit. I do my best by working on thousands of iPhones since the 1st one came out and I hope that I'm able to help resolve your issue.
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