I purchased the Surfshark VPN service but was unable to use it due to connectivity issues that were never resolved. Despite numerous attempts to seek support from their customer service, the issue was not resolved and I was left with no choice but to request a refund. However, despite providing ample evidence of the issue, I received no response for several days and was left in limbo. It was only after several follow-up emails that I received a response indicating that they were looking into the matter. Even then, the process took longer than expected and was quite frustrating. Overall, I was disappointed with my experience with Surfshark and would not recommend their service.
@bmuhamad
Жыл бұрын
Thanks for this.
@bmuhamad
Жыл бұрын
@@SurfsharkAcademy You're quite welcome, sir.
@Memlek01
Жыл бұрын
BEST VPN EVER
@SurfsharkAcademy
Жыл бұрын
Thanks!
@off-road-biker
Жыл бұрын
Thank you for the valuable information.👍🏻 I went straight for a two year subscription after watching the video.😉 Unfortunately, I could not enter the code anywhere to get the two extra months.😢 Can you help in this regard?🙏
@off-road-biker
Жыл бұрын
@@SurfsharkAcademy Now 2late, Surfshark doesn’t accept the code after pay process😔
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