Recently, I visited the RSC which my watch still within 5 years Rolex Warranty however the RSC staff informed that my watch has no longer under Rolex Warranty because has been POLISHED by 3rd Parties. I get the watch pre-owned (look 95% New) recently however the shop confirmed have never open case back but have done very very minor polishing which I think is norm...........I visit the RSC because the timepiece having 4 minutes delay in changing DATE (12.04am) and hope RSC can do something.........just sharing my experience........SAD!
Hi Adam, why did you bring the watches to the service centre within the warranty period? In general, Rolex watches are very reliable and don't require lubrication until 8 to 10 years later.
@14watchchannelfourteenth45
Жыл бұрын
Tbh, that is not true, apparently everything is ok, but if you look deeper in movement, there are some problems.
@eugenejohnson7755
Жыл бұрын
@@14watchchannelfourteenth45 I see.
@hansenluu
Жыл бұрын
They make millions of watches each year. A 0.001% defects = thousands of units. In generally, iPhone or Toyota also very reliable. Do you not see customers visit the store to get it service under warranty? There's no 100% perfection.
@Eugenewhatt
Жыл бұрын
I took my explorer 2 i got 2 years ago to 14th floor because the winding had some problem. They took it in and repaired it without extra cost.
I think rolex service centre is getting strict on there warranty, as they want to preserve value on there rolex pre owned watches
@14watchchannelfourteenth45
Жыл бұрын
Exactly what are they planning to do, if there is an opportunity, I would like to find our watch maker master to comment on the quality service of RSC.
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