KNOWLEDGE@WHARTON ARCHIVES: On September 11, 2001, New York City Fire Department Battalion Chief Joseph Pfeifer saw the first aircraft hit the North Tower and radioed the alarm, the first FDNY fire chief to take command. Today, Pfeifer is the New York City Fire Department's Chief of Counterterrorism and Emergency Preparedness and a Citywide Command Chief. Wharton management professor Michael Useem talked with Pfeifer recently about his leadership during the 9/11 rescue efforts, what firefighters in NYC and beyond do to prepare for the unexpected, and lessons learned in leadership and crisis management.
#firefighter #fdny #crisismanagement #emergencypreparedness
More on this interview: knowledge.wharton.upenn.edu/a...
Негізгі бет Joseph Pfeifer (Former FDNY Chief) on Leadership Through 9/11 & Emergency Preparedness
Пікірлер: 163