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Lasica 2-Pack 18V Lithium Battery PC18B Replacement for Porter-Cable 18 Volt Cordless Power Tools PCC489N PCXMVC PC18B PC18BL PC18BLX PC18B-2 Porter Cable 18V Battery
by Lasica Direct-US
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WANG LEKUN LASICA_US@outlook.com Sun, Dec 20, 2020 at 7:45 PM
To: Christopher Newson
Respected Christopher Newson, Thank you for taking the time to leave us a comment and let us know the problem. We understand that the project (18v Replacement lithium battery) may not meet your expectations, We apologize for the inconvenience caused by this purchase. Our technical department attaches great importance to this problem. We need to understand some problems to better solve this problem. 1. During the stock time, battery can automatically entry a bloack station. I hope you can try to charge that one battery for several times over 24 hours. Usually it can charge again. Some batteries start-up slower but it's good. 2. Battery too warm. If the battery was recently used or too warm it will not charge. Allow it to cool before attempting to recharge. We recommend that batteries should not be placed on chargers for long periods of time, which will shorten the life of batteries. 3. Can other battery be charged on the original charger? 4. Can batteries work with power tools? 5. if it's still cannot work after trying, Please provide the brand models of power tools and chargers (brand parameter pictures). Detailed description of the operating status of the indicator light. If it is really the problem of our battery, our after-sales service: refund to you. Regards, Lasica Customer Service Team
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