Princess appears to have altered their Better than Best Price Guarantee only days after its launch. The guarantee now seems to only offer an onboard credit to the equivalent of 120% of the price difference, and no longer provides for a fare match. Read more here: www.princess.com/en-au/plan/best-price-guarantee The offer is for guests of Australia and New Zealand.
@rasferrastfarian739
Ай бұрын
Well done Arian for organising both the petitions! I signed both when you mentioned them. Thank you for standing up/in for us.
@TheCruiseandTravelGuy
Ай бұрын
Thanks for your support!
@calumshaw
Ай бұрын
I signed your petitions and even chipped in $20. Well done Adrian. We're Princess cruisers and the tier levels have become to mean very little if anything. At Elite level it's free laundry and that's about it. Priority boarding, not really, priority disembarkation, not really. The best perk on Princess was Reserve Collection with evening canapes, anytime dining and a dedicated dining area a benefit, but these days anytime dining is available to all and sundry.
@TheCruiseandTravelGuy
Ай бұрын
Thanks so much Callum! Incredible support. The best Elite perks are laundry (which now admittedly takes days…) and priority tender but I agree, some of the other perks have disappeared or are not nearly as useful as they once were.
@calumshaw
Ай бұрын
@@TheCruiseandTravelGuy priority tender from, definitely not to the ship. Embarrassing queues from Kangaroo Island back to ship. I hoped there were no international guests
@TheCruiseandTravelGuy
Ай бұрын
@@calumshaw yeah that’s always a bugger, Airlie Beach tendering on Majestic (back to the ship) was a good 2-3 hour affair 😅
@bdouble69
Ай бұрын
The Princess loyalty program is already devalued by the ability to add P&O sailings. Elite is virtually meaningless now days, 2-3 days to have the laundry done, wasn’t like this years ago.
@TheCruiseandTravelGuy
Ай бұрын
Fair point!
@roberthamilton1301
Ай бұрын
Good Job Mate. Signed both. Thanks for your efforts
@TheCruiseandTravelGuy
Ай бұрын
Thank you Rob!
@chucknorris8704
Ай бұрын
Start a petition to bring an Oasis class ship to Australia and I'll hapily sign that.
@TheCruiseandTravelGuy
Ай бұрын
lol I don’t know that it would be very effective
@IndieMusicICMA
Ай бұрын
I`d like to see the so called NEW Brisbane Cruise Terminal become a lot more Cruise Friendly with more spaces for ships to dock at the same time At present we have to wait and wait til we see something other than Pacific Encounter docking
@lisalust5638
Ай бұрын
I think it’s great to offer double Captains Club points. However, we sail for December 3!
@TheCruiseandTravelGuy
Ай бұрын
Ohhh just miss out!
@lisalopez4731
Ай бұрын
The double the cruise credits , double the love, applies to me but I have not received any notification of this. I tried talking to the Princess online chat and they said they do not have any information regarding this deal 👀😳
@TheCruiseandTravelGuy
Ай бұрын
Oh! I hope you were able to find something out in the time since? It’s been widely advertised across Princess’ social media channels.
@SwapSeasons
Ай бұрын
Hi Adrian, are you sure that the “Princess price guarantee” includes a price match as well as 120% of the difference as an OBC? When I read the T&Cs, I can only see the 120% OBC. I haven’t read that they will price match as well.
@TheCruiseandTravelGuy
Ай бұрын
Yep, it’s definitely both according to Princess’ press release. Here’s a copy of it: www.prnewswire.com/news-releases/princess-cruises-launches-cruise-industrys-best-price-guarantee-on-2025--2026-cruises-302183853.html
@jeanduffus2070
Ай бұрын
I think double points definitely devalues the loyalty program but I think it’s a pretty pathetic loyalty program anyway for non US/Canadian cruisers in particular. With the way cruising is going in Australia/NZ I’m becoming very sceptical about any cruise line committing to cruising “down under” & whether they want to make any attractive offers or innovate in the foreseeable future 😢
@claytonpowell
Ай бұрын
Isn’t the price guarantee standard practice for most cruise lines in the US? I’ve been jealous of them for this. It removes pricing uncertainty and allows you to book with confidence not fearing a better sale next week.
@TheCruiseandTravelGuy
Ай бұрын
Princess’ cancellation terms are some of the best in the industry. You can generally cancel with a deposit refund if it’s more than 180 days before departure, so realistically, if the price dropped significantly you’d just cancel and rebook if they didn’t price match. The difference here is that you’ll get the price match, apparently of *any* publicly available rate and 120% of the difference back as an onboard credit. That hasn’t been available ever before.
@claytonpowell
Ай бұрын
180 days is a long time!
@TheCruiseandTravelGuy
Ай бұрын
@@claytonpowell mmm it’s much better than other cruise lines that default to non-refundable deposits, or charge more for them.
@7elysian
Ай бұрын
We have always been able to refare with Princess before final payment date. Replacing this with onboard credit, unless that credit is refundable, costs the cruise line practically nothing.
@TheCruiseandTravelGuy
Ай бұрын
Pretty much, but it’s an extra, right?
@7elysian
Ай бұрын
@@TheCruiseandTravelGuy Is it an extra, or instead of reducing the fare ?
@TheCruiseandTravelGuy
Ай бұрын
@@7elysian an extra - the promotion is *both* a price match and the onboard credit.
@7elysian
Ай бұрын
@@TheCruiseandTravelGuy Can’t imagine any cruise line doing that but for now I will bow to your more intimate knowledge on the matter and hope you’re right.
@TheCruiseandTravelGuy
Ай бұрын
@@7elysian Princess has changed the terms and conditions of the offer from their original publication. Perhaps this is why (as I showed in the video) the page no longer displayed on the Princess website. Here’s the latest info: www.princess.com/en-au/plan/best-price-guarantee Looks like it no longer includes the price match, just the onboard credit equivalent to 120% of the price difference.
@suerobinson844
Ай бұрын
Like the out takes. 😂 Signed. ❤ from Queensland
@TheCruiseandTravelGuy
Ай бұрын
😂 glad you enjoy them! Thanks for signing 🙏🏼
@suerobinson844
Ай бұрын
@@TheCruiseandTravelGuy All the best for your petition
@Steve7
Ай бұрын
Hi Adrian, I booked Sun Princess Mediterranean cruise 2025 for a very good price through TA in early May. TA emailed me last week that he got a call from Princess Curise that due to computer glitch, the very good price I booked was a mistake and they are going to correct it. They will let the TA know what the correct price was. Since I booked the cruise already. I thought the price should be lock-in. Am I wrong ?
@TheCruiseandTravelGuy
Ай бұрын
Oh that's very strange. I haven't really heard of those sorts of issues... at least, they're very rare. Is this a reputable TA?
@Steve7
Ай бұрын
Adrian, I am Canadian. Please see official letter from Princess. EEPRINCESS® L Dear Valued Princess Guest, It is has come to our attention that our reservation system had pricing error between May 1 and May 6, 2024, and erroneously allowed guests to book a 21-day cruise on Sun Princess for the price of a 7-day cruise. Accordingly, all bookings made at that price have been cancelled and payments, if any, have been refunded in full for the purchase. We sincerely apologize about the error and to remedy any inconvenience caused, we are offering you a $400 USD promotional discount that you can use to apply to the original 21-day cruise on Sun Princess, departing June 7, 2025, if you would like to rebook at the correct price. Our apologies again. The Princess team Here is the most updated price for Jun7 21-Da/ Sun Princess Inside: CAD 5398 per person included cruise fare and all taxes Inside: USD3998 per person included cruise fare and all taxes Balcony. CAD8098 per person included cruise fare and all taxes Balcony. USD5998 per person included cruise fare and all taxes We are looking forvard to hear from you and apologies for the inconvenient again
@anneclough7064
Ай бұрын
Just a question. Princess have said that the double points for cruises taken between September and December is applied to those voyages already booked with the Plus package but when they announced this price matching it seems they only count it if you book between certain dates. So what if you are already booked on a cruise for 2026? Do we not get the opportunity to have any lower fare price we see matched?
@TheCruiseandTravelGuy
Ай бұрын
Sounds like you don’t, as for that price match promotion they really made a point of mentioning the booking window. However, this is where it’s worth knowing your booking terms - Princess generally allows free cancellation as long as it’s 180 days before departure (check your specific details with Princess or your TA) so you can realistically just cancel and rebook anyway!
@anneclough7064
Ай бұрын
@@TheCruiseandTravelGuy Thanks for your reply. It seems weird that they would backdate one offer but not the other. We are sailing November with Plus so we will get the double points but we also have booked February 2026 and it seems we will not get the price matching. I do keep an eye on our two booked cruises to see how the prices are going. Our NZ one in November is up more that $2000 for a balcony cabin compared to what we paid over a year ago. I am pleased about that. The South Australia one in February 2026 is hovering around the same price we paid last November. It is not going up in a huge way like the NZ one has.
@Petron-ur1dj
Ай бұрын
Appears that I am in the same situation as you regarding my February 2026 Princess booking as this booking was made in June because Princess cancelled my January 2026 booking due to ship redeployment. No points and no price quarantee.
@jeremy1350
Ай бұрын
Hi Adrian. How do you evacuate an Icon Class Cruise Ship, in case of emergency ?? JUMP, JUMP, EVERYONE, JUMP OVER THE RAILING INTO THE SEA !!!
@TheCruiseandTravelGuy
Ай бұрын
Eeek! I’m sure they have a plan 😅 more passengers, more muster stations, more crew, more life boats… 😬
@jeremy1350
Ай бұрын
@@TheCruiseandTravelGuy I know, I just thought it was a bit more colorful to hear "Jump JUMP OFF THE SHIP !!"
@TheCruiseandTravelGuy
Ай бұрын
@@jeremy1350 😂
@leoniemercer7748
Ай бұрын
Loyalty programs dont matter to me (and yes, im a long time cruiser with "high" status on some). People who start their chat with status talk have inflated egos and are dull. Why not entice some cruisers with a couple of benefits. Good luck to them. Fire on icon - this ship gives me bad juju vibes. Greece - good on them for considering their own communuties. If you want to see lots of Greek islands, go and stay there for 2 weeks. I think im hangry lol... 🤭
@TheCruiseandTravelGuy
Ай бұрын
Haha I hope you were able to satisfy your hanger 😆 but thanks for sharing your thoughts! Certainly agree with them.
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