Dr. Alan Sickles, Saint Michael’s Medical Center CEO, along with Prime Healthcare Chief Experience Officer Amy Searls, and Regional Patient Experience Director Sarah Crespo, present a webinar on the Impact of Leadership Visibility and Patient Experience Tactics, a Case Study on Saint Michael's Medical Center. This case study webinar is insightful and full of many practical best practices to improve the patient and employee experience. Watch the full presentation here:
Prime Healthcare is an award-winning health system operating 45 hospitals and more than 300 outpatient locations in 14 states. It is one of the nation's leading healthcare service providers with nearly 50,000 employees and physicians dedicated to providing the highest quality healthcare. Fifteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity.
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