Unlike traditional tech support, Metrofuser’s Printer Advisory Service has a fully integrated Break Fix Approach that Extends To;
Pre-service call triage
Onsite symptom troubleshooting
Service manual procedure accessibility
Access to step by step how-to instruction
Warranty forensics reporting
Zoom video conference support and more
Our printer engineers have 15 plus years of experience that act as an extension of your service organization.
Business owners can enhance the skills of entry-level technicians so they can expand their technical abilities while they learn.
Organizations can cut costs, reduce callbacks, and improve service outcomes for their customers.
Entry-level technicians can solve printer problems more independently while learning and enhance their role within the organization.
Copier technicians unfamiliar with printers can use advisory services to extend their capabilities.
Help desk personnel and service managers can pre-order the right part the first time for future service calls.
Participation offers open access to our legacy and hard to find parts inventory.
Join Other Top Organizations That Trust Metrofuser?
Utilize the same products and solutions used by professional national service providers and original equipment manufacturers.
Tap into our vast curated video content from Metrofuser’s printer service training program.
Access our US-based printer engineers with over 45,000 successful remote service calls.
To learn more contact us using the form or email on this page. Call 908-245-2100 press zero
Metrofuser is a leading global innovator, manufacturer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include hp printer parts, printers, and printer repair training. Parts include hp printer parts such as printer fusers, printer maintenance kits, and other hp printer replacement parts. The company's customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide. Metrofuser has been named to Inc. Magazine’s fastest-growing companies five consecutive years. www.metrofuser.com/
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