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@KolleneHays-ek2rz
Жыл бұрын
Is there parts that come apart so we can clean them? So frustrating!!
@jennifersmith643
17 күн бұрын
I have had this machine for now over 10 years and gave not had these problems. I very rarely use bleach, but DO add vinegar to the bleach port every load. Maybe that will help others?? Though I’ve never used the wash cycle, which is why I’m watching the video 🤣
@bonganitwala6098
Жыл бұрын
Hi,whenever I use my machine my laundry come out dirty, how do I service clean machine?
@LGUSASupport
Жыл бұрын
Welcome to our Social Media page. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (facebook.com/LGUSA/), and we would be happy to assist you further. Thank you.
@jennacruz8563
2 жыл бұрын
I try to clean my washer once a month using a cleaner. How do I get rid of the brown residue at the bottom of the drum? I've used vinegar and baking soda, ran several clean cycles and still can't get rid of the residue
@LGUSASupport
2 жыл бұрын
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
@MatthewWeller88
Жыл бұрын
I have this exact same problem on a new machine and it seems like many people online do too. Hopefully you’ve fixed yours! Wish me luck!
@jennacruz8563
Жыл бұрын
Not yet. Washing each loaf with Vinegar helps a little
@suzannebadawi9432
Жыл бұрын
Has anyone been able to solve this problem?
@suzannebadawi9432
Жыл бұрын
Hello, has anyone have any success with this problem??
@itzbailzentertainment9856
Жыл бұрын
I just recently bought this exact washing machine, it was used but they said it was in good condition. I’m not sure what is going on with it but, it’s not working correctly and I keep getting error code FE. It’s like when I start it, the water gets stopped up in it and it takes hours for the water to go down. It won’t even go through the full cycle. What should I do?
@LGUSASupport
Жыл бұрын
Hi! Thanks for reaching out! We'd be happy to explain to you what this error code means and possible ways to resolve it. The FE error code means that your washer is overfilling. It's usually the result of a faulty water valve. Please let us know what your washer model number is so that we can go over possible resolution steps. You're welcome to send us a DM on Twitter or a PM on Facebook for further support. Our handle for both is @LGUSSupport. We look forward to hearing from you and resolving this issue! ^Chris
@lotoyajones3722
Жыл бұрын
@@LGUSASupport hello
@Misstonyah
7 ай бұрын
LG MODEL WT7150CW. I HAVE A LINT PROBLEM ON BLACK CLOTHES. HAVEN'T HAD THE MACHINE FOR A YEAR. I CLEAN IT REGULARLY. HELP.
@LGUSASupport
7 ай бұрын
Hello! There could be a few reasons why your clothes are catching lint in your washer. Check out this link from our help library here: www.lg.com/us/support/video-tutorials/lint-on-cloth-after-washing-cycle-top-load-washer-CT00000305-20150712778997. Let us know how it goes in a private message on social media using @LGUSSupport with your model, serial, and phone number. We hope this helps! ~TammyJo
@teamiq574
Жыл бұрын
My top loader is squeaking during spin cycle... is the belt broken?
@LGUSASupport
Жыл бұрын
Hello! We hear you are experiencing some squeaking noises in your LG Top Load Washer. Not to worry, what we need to do is dig a little deeper into your issue. So we must switch to a platform that supports back-and-forth communication in order to better assist you. By using the handle @LGUSSupport, please send us a private message on Facebook or Twitter, and we'll be eager to see what we can do to help. ~Rita spr.ly/6055PZkPJ
@nicolegamalo5935
Жыл бұрын
ive tried searching cleaning product for this, what brand or exactly what type of cleaner do we use?
@LGUSASupport
Жыл бұрын
Hi, Nicole! You can use your choice of cleaning brand, and the top load washer is compatible with tablets, powders, and liquids. We've attached a link with more info below; be sure to let us know if this helped, or if you need any further assitance! spr.ly/6052OkwtM ^Ian
@taniabaquiran
Жыл бұрын
We just bought this washer. And it leaves brown specs on our clothes and ruined 2 white king sized comforter. Im so sad!! My husband disaassbled the inner and outer drum already. And clothes are coming out brown again.. where else can we check to clean???????
@LGUSASupport
Жыл бұрын
Hey there, Tania. Thank you for bringing this to our attention. We want to ensure that you're getting a good quality experience. This doesn't seem to be the case and we'd be more than happy to look into this. Plesae send us a direct private message through our Facebook or Twitter platforms and include your contact details, as well as your model and serial number. ^Anthony
@lourdesmagana4907
9 ай бұрын
I have same issue now.. I have white sheets have brown spots on it.. After wash I can from the drum those brown gunk.. what should I do?
@tanyarobertson3943
16 күн бұрын
This is happening to us too. Our machine is only a year old. 😢 How did you resolve it please?!?
@tanyarobertson3943
16 күн бұрын
@@lourdesmagana4907did you get this issue solved?
@KolleneHays-ek2rz
Жыл бұрын
Help!! I have the same brown specks in my washing machine loads
@LGUSASupport
Жыл бұрын
H Kollene, thanks for reaching out with your issue with what likely is scrud. Allow us to help explain what this issue is and how to resolve this! Scrud is the waxy build up that can occur within any washer when the fabric softener comes into contact with detergent. It is usually brown specs in appearance as can be seen in the following link: spr.ly/6057PbLYP. In order to get rid of it, dissolve 2-3 dishwasher tablets in a bucket of hot water. Once dissolved, pour the water directly into the bowl, close the lid and set the cycle for the longest, hottest cycle in your machine. The link will give your more details on how to prevent this from happening going forward. Shoudl you need further support, please don't hesitate to reply here! Please let us know if this helped! ^Chris
@deegoulas5866
Жыл бұрын
I have an LG ModelT5270CW Direct Drive Top Load Washer and the last couple weeks there is black pieces of specks on my clothes after washing. Anyone know what it is and how to stop it?
@LGUSASupport
Жыл бұрын
Hi, Dee. Thanks for letting us know about this issue. You may check this link: www.lg.com/us/support/help-library/top-load-washer-odor-CT10000010-20150994565407 for a possible solution to the kind of issue you're having with your washer. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, and we'll be glad to help. ^Jayne
@deegoulas5866
Жыл бұрын
Thank you. I will try that.
@LGUSASupport
Жыл бұрын
You're welcome, Dee. Have a great day! -Kai
@thebl4ckd0g
Жыл бұрын
Does anybody else have an issue with their LG top-load HE washer where water sits in the bleach reservoir on top after every wash? Even if you aren't using bleach? I've seen several videos of LG (and by extension Samsung) washers with this feature that have the same issue, but I can't find my specific, 6 year old washer.
@LGUSASupport
Жыл бұрын
Hi! We've attached a link below with more information about having water in your bleach cup. Having water in that reservoir definitely isn't a normal feature, and your bleach compartment may be blocked by debris. The slow accumulation of mineral residue can restrict the siphoning mechanism or water pressure, so that may be the cause of this issue. If this has recently started happening, we recommend pouring HOT water into the compartment to clean it, and if you could confirm your model number, we'd be more than happy to look into troubleshooting with your specific device! ^Ian
@deegoulas5866
Жыл бұрын
That happened to me and so my husband disconnected it in the back.
@MariaPerez-jn6go
Жыл бұрын
No I didn’t. I used bleach no problem with it
@Ashley1806
Жыл бұрын
Am I able to take out the detergent dispenser tray? I need to clean it
@LGUSASupport
Жыл бұрын
Hi, there. Yes, you can definitely take out the detergent tray for you to clean it properly. Please refer to these links for further instruction: LG Top Load Washer Maintenance Guide: www.lg.com/us/support/help-library/lg-top-load-washer-maintenance-guide-CT00000305-20152385368911 LG Front Load Washer Maintenance: www.lg.com/us/support/help-library/lg-front-load-washer-maintenance-CT10000010-1400786418920 May this help you with your concern. -Francine
@Kalihi819Yessa
11 ай бұрын
How do I remove the soap tray? I have standing water in it
@LGUSASupport
11 ай бұрын
Hi, There! Thank you for reaching out to us. To remove the soap tray in your LG top load washer and clean the area with standing water, follow these steps: 1. Lift-up the front of the drawer to access the soap tray 2. Pull out the soap tray from the washer 3. Clean the soap tray and the area where it is inserted using a soft brush or toothbrush 4. Remove any residue or blockage that may be causing the standing water issue 5. Reinsert the clean soap tray back into the washer 6. Run a test cycle to ensure that the standing water issue has been resolved. By regularly cleaning the soap tray and the area where it is inserted, you can prevent residue buildup and ensure proper functioning of your LG top load washer. Should you require further assistance please don't hesitate to reach out to us via private message on Facebook or X @LGUSSupport and we'll be more than happy to assist you. ^James.
@Kalihi819Yessa
11 ай бұрын
@@LGUSASupport THANK YOU!!!
@LGUSASupport
11 ай бұрын
You're welcome! Have a great rest of the day!
@AntonioMartinez-wp2hs
7 ай бұрын
We all have the same problem. We have soap scrud. I can’t get rid of it either! So sick of this machine. It’s so frustrating! All I want is clean clothes!
@LGUSASupport
7 ай бұрын
Hey there! We have a great link to troubleshoot the soap scrud you are encountering. www.lg.com/au/support/product-help/CT20088043-20151136257128. Let us know how it goes in a private message on social media using @LGUSSupport with your model, serial, and phone number. We look forward to getting you back to having clean clothes. ~TammyJo
@TheAmtrakSpartan
Жыл бұрын
My washer does not have filter
@LGUSASupport
Жыл бұрын
Hey there! In order to better assist you, we have to switch to a platform that allows back-and-forth communication. Please direct or private message us the model and serial numbers of your unit, and we will be glad to look further into getting you a filter for your LG Washer. ~Rita (www.lg.com/us/support)
@hawaiiathletes
2 жыл бұрын
Is there a lint filter? If yes where is it?
@LGUSASupport
2 жыл бұрын
Hello, Gary. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Angel
@NewBeginningsAus
Жыл бұрын
Am looking for the same
@buzz6989
Жыл бұрын
Did you guys find it?
@TxA1
Жыл бұрын
Definitely do not recommend this washer at all
@turbsifc1974
11 ай бұрын
Yeah its terribke
@Misstonyah
7 ай бұрын
It's horrible. Lint on everything
@citylifeg89
2 жыл бұрын
Where is the filter ?
@LGUSASupport
2 жыл бұрын
Hello Gregory, welcome to our LG US social media page, based on your recent post, it seems you need an assistance. Please send us a private message together with the model, and serial number of you unit, so that I can assist you further. ^Arnel
@mormosplaysgaems
2 жыл бұрын
How do I wash the inside of the agitator
@LGUSASupport
2 жыл бұрын
Hi, Alec. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ )
@LGUSASupport
2 жыл бұрын
Hello Gregory I'm passing by to check up your case, and this is regarding about where is the filter of your LG product, since then we never heard from you. Do you still need my assistance? If so just let me know. Is there anything else that I can help you with? ^Arnel
@LGUSASupport
2 жыл бұрын
Hello Gregory I'm passing by to check up your case, and this is regarding about where is the filter of your LG product, since then we never heard from you. We are assuming that your concern has been addressed already. If you have any other question, please don't hesitate to send us a message anytime, for now I'll go ahead and end our session. Again thank you very much and have a great day. ^Arnel
@neniviedavin414
Жыл бұрын
How to spin
@LGUSASupport
Жыл бұрын
Hi Nenivie! During the wash cycle, the drum of your top load washer will spin at a high speed. So that we can assist you, can you please elaborate a bit more on your question? We look forward to your reply! ^Chris
@Vinaysaticreations
2 күн бұрын
Use front load washing machine 👍👍 Don't use top load machine, rotation of tub is very pathetic, the rinse mode is pathetic. Clothes are not cleaned well in top load, semi-automatic washing machines are better than this.
@LGUSASupport
2 күн бұрын
Hey there! Making laundry day a breeze means more time doing what you love, so we'd love to help optimize your experience. If you find that your clothes aren't washing properly in your LG Top Load washer, we recommend following our guide at shorturl.at/KObgH for common causes and their fixes. If you still need help, you can connect with us on our other social media channels @LGUSSupport. We'd be happy to continue helping out! *Joseph
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