this company has been a problem since the very beginning. They used deception to get my business by lying to me about the final costs. I asked more than once if there were any hidden fees and services and was told there wasnt any then i was blind sided the by more fees the day after having paid for the device and having it installed.
The sad thing is I left a 5-star review right after I hung up the phone with LifeSafer and before I had my appointment to have it installed because I trusted that the salesperson was upfront with me about everything that i had asked about.
I showed up for my appointment, paid what i was originally quoted, the device was installed and then i was given a bunch (20 pages) of paperwork to sign before i was given my keys back. Later that night at 8pm, i get a email saying my card was billed a second time from LifeSafer, i was being charged additional money (hidden service fees with all that paperwork) conveniently after hours so i had to wait the next day to dispute it.
It's sketchy that they would Bill me twice in one day, once during my appointment as expected and for the amount i was quotes, then the second time after hours which was entirely unexpected. and overcharging me to boot.
it's obviously unethical to use deceit to gain a customer's business, it's also extremely sketchy the order of things on how it all played out. Having made me pay first then & then surprising me with the paperwork with additional fees and cost hidden in one of the 20 pages. that i had to sign. so basically I was already in for over $100 and my time. if I happen to refuse to sign it until I read the small print and seen the additional fees and cost I was already invested it with a hundred bucks and my time and the device was already installed on my vehicle which I would be charged another $150 to have it pulled off if I decided to go with another company.
There many more issues with this company.
I can't even drive my vehicle anywhere without the possibility of not being able to start it and needing to get it towed. Sometimes I could get it to start within 15 minutes sometimes an hour. the problem is if I do get it started there's a real possibility that I could get stuck somewhere if I shut it off to go shopping or whatever. "Hum quality" the issue, not alc.
Негізгі бет LifeSafer interlock Hell
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