Video makes it look way too easy. Would recommend putting a video together on common troubleshooting techniques for the air lift portion. I’ve been at mine for days now. First I couldn’t get it to lift and now I can’t get it to lock. Second Lifetime basketball hoop and I gotta say I preferred my previous one because of the difficulty I’ve been having with the air lift handle.
@davidhanson7466
Жыл бұрын
I'm having a really hard time tightening the ABB onto DFE for the brackets
@eggs4lifer
2 жыл бұрын
Need a dampening solution for when a ball comes down from a basket and hits the edge of the base, and then shoots off in another direction. Surprised how often it happens.
@markhead3867
4 ай бұрын
Really helpful thanks
@Prod.XDprom
2 жыл бұрын
My hoop also isn’t able to Ajdust, it’s at 10 ft right now and I don’t know how to put it down
@LifetimeProductsAssembly
2 жыл бұрын
There could be an issue with the handle or the gas spring assembly, but won’t be able to tell til we get a better look. Can you email us pictures of your assembly to reviews@lifetime.com with your model number and product id?
@kevintaggart4817
2 жыл бұрын
How does it adjust? Ours just falls back down after we put it up to 10 feet
@LifetimeProductsAssembly
2 жыл бұрын
There could be something going on with the gas spring or the handle itself. We’d love to take a closer look at this. Please send pictures to our customer service team so we could troubleshoot what is going on. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
@alf.quijano7582
9 ай бұрын
There seems to be a contradiction on where to place the ANK washers. Page 33 indicates to place them between the Gas Spring (AKF) and the Actuator (CMR). In the video the gentleman places the ANK washers between the Actuators and the Handle frame. Which is correct? Seeing what happens to the washer when I follow the video I think the paper instructions are correct.
@LifetimeProductsAssembly
9 ай бұрын
You are right. The correct placement is between the gas spring and the actuator, as shown in the manual. But if you did it like the video and placed them between the actuator and handle, it wouldn't negatively affect anything. Thank you for catching this!
@alf.quijano7582
9 ай бұрын
@@LifetimeProductsAssembly Thank you for the confirmation
@kellenirving8316
6 ай бұрын
My bolts that are supposed to connect the tubes behind the backboard arnt anywhere near long enough to attach a bolt.
@LifetimeProductsAssembly
6 ай бұрын
You could possibly be trying to attach the tubes on the outside of the brackets instead of on the inside of the brackets. The bolt will not be sticking very far out once installed correctly, very little threading will be showing out the other end, you will want to use a wrench to hold the bolt, and a socket wrench to crank the nut onto the small amount of threading showing on the bolt. The bolts should measure 7 5/8".
@volantdronesolutions2866
Жыл бұрын
Our kit is missing the second ABA screw for the handle (one was used to connect the handle but we don’t have a second ABA to connect handle to pole). Can we get this part somewhere?
@LifetimeProductsAssembly
Жыл бұрын
Missing parts are available and can be ordered through our Customer Service Department. Our Customer Service Team can be reached at 800-225-3865 opt. 1 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
@joematthews9723
Жыл бұрын
The front of my rim is 1" higher than at the back
@CReardon4
2 жыл бұрын
You probably won’t reply but I would like to know how to make a ring that’s lowest limit is 8ft lower than that like 7.5ft or 7ft
@LifetimeProductsAssembly
2 жыл бұрын
Unfortunately, due to safety regulations, our systems can only go down to 7ft. Making it to 8ft means you didn’t seat your poles properly and can cause injury.
@vJJ611
2 жыл бұрын
Do you know why the rim keep bouncing up and down when i get rim it its like its not strong enough
@LifetimeProductsAssembly
2 жыл бұрын
You may need to tighten up the screws on the rim more.
@vJJ611
2 жыл бұрын
@@LifetimeProductsAssembly thanks so much for the quick reply
@vJJ611
2 жыл бұрын
@@LifetimeProductsAssembly but what screws the spring screws or the screws when you first start putting the rim
@LifetimeProductsAssembly
2 жыл бұрын
@@vJJ611 You will want to tighten the spring hardware. So you will have to remove the finger guard, tighten the hardware, then reattach the finger guard.
@soodeejay
Жыл бұрын
Literally the worst instructions ever between the paper copy and the video. The steps are not the same order and measurements and bolt sizes are incorrect. Also missing an ABB nut and have to go to the hardware store for one part.
@asksoccer317
2 жыл бұрын
Got the wrong gas part
@LifetimeProductsAssembly
2 жыл бұрын
That shouldn’t be the case. Could you email us pictures of what you received with your model number information so we can take a look at what’s going on? You send the pictures to youtube@lifetime.com
@asksoccer317
2 жыл бұрын
@@LifetimeProductsAssembly I figured it out! Thanks for the quick response
@damiondunn2266
2 ай бұрын
I wish I would have read these comments before purchase. This is absolutely the worst video instruction and paper instruction. You have to try to follow both and they both to be different. Pieces are missing had to get more pieces. I wish I could just take it all back and find another product
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