Today is World Social Media Day.
The growth of Social Media has allowed our customers to contact us in real time to resolve issues. However, things can sometimes go wrong on the railway, and tempers can get heated.
We've collated messages received on social media to raise awareness that abusing our staff is not acceptable. We are here to help.
So please, be kind.
#BeKind
Негізгі бет LNER | Staff Reading Abusive Social Media Messages
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