I work for LV as an expert client cares advisor/client advisor and I love ur videos sm. They’re funny, honest, and educative to the consumers of the brand. From my perspective watching your videos are like a breathe of fresh air lolll
@dialmstyle
2 жыл бұрын
Aww thank you! I hope it’s made some customers more patient, kind, reasonable…etc!
@JisooTurtleRabbitt
Жыл бұрын
Tips for a first ever bag buyer :) I've found a preloved Saleya PM in Azur, the side tabs are a bit sad but everything else is great condition, I want to use this as an everyday bag Is this a smart move for my first ever bag? Any tips on how to keep it clean and not make it crack? I'm new and I feel lost
@sweetlou6616
2 жыл бұрын
Thanks for this great video! I sent in my Felicie in February 2022 for the female part of the button to be replaced, was quoted $60 USD. However, after a week or two of LV having my bag they couldn’t repair the button. LV gave me the option for credit of the current price (increased since I purchased in 2020) or I could choose another bag. I love my Felicie so I asked for a replacement, replacement lining was “off” so they sent another replacement and it was perfect. LV has the best customer service and the overall process was great. I was quoted 16-20 weeks but it only took about 2 months total.
@dialmstyle
2 жыл бұрын
Wow I’m surprised they couldn’t repair it, but that’s great you were able to replace it! Thanks for sharing!
@ashleaspruce8185
2 жыл бұрын
Hi there, I was searching for Louis Vouiton and your video came up. I watched it till the end and I subscribed.
@dialmstyle
2 жыл бұрын
Thank you so much ❤️
@mikelobrien
2 жыл бұрын
Thanks for another excellent video, Michelle. You're right, we have to take care of our possessions if we want them to look good and last long, no matter how much we paid for them. I recently watched another KZitemr who brings her new designer shoes directly to a cobbler to have them resoled before she wears them ... she says it makes the shoes more durable. I thought it was an interesting idea, especially for people who are tough on shoes.
@dialmstyle
2 жыл бұрын
Thank you Mikel! ❤️ Yes, I agree with that, yet consumers believe if they pay that much for shoes, they shouldn’t have to add sole protectors! They do need sole protection to last longer!
@patchouliheart
2 жыл бұрын
Hahahaha. This is your sassiest video yet. Love it
@DaniOchannel
2 жыл бұрын
Congratulations on 10k, Michelle 🎉 Lol, this video is too funny. El Woods, the T1000. Love the references 💕💕💕
@dialmstyle
2 жыл бұрын
Thanks Dani!! I knew you’d appreciate my off beat humor 🤪
@jared9266
2 жыл бұрын
Congratulations on the 10k! Thanks for the video, I literally just took my wallet back to the Columbus store here in Ohio today for repairs. Always appreciate your videos
@dialmstyle
2 жыл бұрын
Thank you! ❤️
@Hotmess101
2 жыл бұрын
I about died when you said nothing last forever, not even your husband and he’s replaceable! Lol!!
@dialmstyle
2 жыл бұрын
😂
@AaronJ323
Жыл бұрын
Excellent video very informational, I just bought an Apollo backpack with a ripped strap and I just clean it throughly and it shining like never before this is the first luxury item I’ve ever owned and I live a humble because I’m in college still, I’m not sure if I should repair it or sell it yet.
@jaks_bag_attack
Жыл бұрын
Ooo. That's changes, my zippers were quoted at 250 per zipper, but really I absolutely value the repair center, I like that they stand by the product.
@dialmstyle
Жыл бұрын
Oh good to know! My recent repair was $150!
@Jasmine-xs2rh
2 жыл бұрын
I love your videos as they are making sense and are well grounded from both sides. Thank you.
@dialmstyle
2 жыл бұрын
Thank you ❤️
@jennsheftick4783
10 ай бұрын
I have always been pleased with LV after care. Now Chanel that’s another story haha. Love both brands but I feel lv at least they will help you out.
@cecil3c
2 жыл бұрын
Beautiful. I have My LV zippy wallet in epi leather, i love it ❤️
@Restless318
2 жыл бұрын
Supper Dajacob sad we as humans to not last forever why do think your LV bag will live for ever
@dialmstyle
2 жыл бұрын
😂😂😂
@teresaconners1143
Жыл бұрын
OMG! I was watching this at work and laughed out loud at the comment about your husband. Nothing lasts forever, he’s either going to leave you or die! You’re so funny!!
@dialmstyle
Жыл бұрын
Glad I could make you laugh 😂
@Loljjkb
4 ай бұрын
My high rice charm leather ring fell off after using only one time. I’m devastated. Would they replace it or give a little leather ring?
@courtneyweir9130
4 ай бұрын
I just purchased my first LV belt. I wore it today for the first time and honestly nothing comes in my mind about hitting it on anything hard or anything like that. Went to take it off this evening and there is a HUGE scratch/scuff mark. It even shows some silver where the gold completely came off. I was shocked. I have 4 Gucci belts that I have worn to death over the years, and bang on things all the time and they still look perfect. Will Louis Vuitton exchange my buckle/belt? This seems very low quality for a $700 belt. It was purchased a week ago.
@khazermashkes2316
2 жыл бұрын
Congratulations 🎉 on reaching 10,000 subscribers! I am looking forward to you receiving your silver plaque!
@dialmstyle
2 жыл бұрын
❤️❤️❤️
@LEANINGINTOLUXE
2 жыл бұрын
Congratulations on 10k Michelle. Well deserved
@dialmstyle
2 жыл бұрын
Thanks sis!
@DearestBliss
2 жыл бұрын
Does LV repair preloved LV bags (w/ no documentation or records)?
@gissellefernandez6433
Жыл бұрын
I bought lv twist bag mm back in 2019 and now the gold hardware started to have black stains. I went to lv store and I was told it was only a normal wear and tear. I was really disappointed as I’ve rarely use it, I was just told it was very common to a humid country. Just can’t justify in span of less than 3 years it became like that 😢
@ScientologySurvivor
2 жыл бұрын
I brought my Pochette accessories in for a replacement zipper and vachetta replacement and I was shocked to find out it’s going to take 6.5 months to be done. Also a replacement lock and key for my Speedy B 25, it really takes 6.5 months for a new lock and key?
@Natalia_Kowal
2 жыл бұрын
Omg Michelle!! I died hearing the husband joke! 😂😂🤣 Love your sarcasm! 👌🏻👌🏻
@dialmstyle
2 жыл бұрын
😁
@patcannedy6355
2 жыл бұрын
Congratulations on 10k 💐🎉🥂🍾💁🏼♀️
@dialmstyle
2 жыл бұрын
Thank you!
@mrsjade30
11 ай бұрын
So I got my black leather Sarah wallet at LV, not even 2 whole months and the button closure fell off. I am so sad! I only used it 2x 😭 it’s my first time calling on the repair service, hope it won’t be difficult.
@AshetLux
2 жыл бұрын
Congrats on 10K !
@dialmstyle
2 жыл бұрын
Thanks love ❤️
@gc7031
2 жыл бұрын
CONGRATULATIONS again on the 10k Michelle! Thanks to you, I do not put my expensive sunglasses on my head anymore (I still do on the cheapos). I have to admit, I thought it was a Chanel quality issue until you brought it up in one of your videos before. My husband was able to fix it for me, thankfully. LOL on the husband analogy. :D
@dialmstyle
2 жыл бұрын
Thanks sis ❤️ everything is replaceable right?
@melodiechartier5173
2 жыл бұрын
But if you pay more for an item, it should def mean that it's more durable because it's made of quality material, of course it is not going to last forever and it's not made of steal BUT a person that buys Louis Vuitton will certainly expect her purse/wallet to last longer then something she got at Zara.
@sibimarie
2 жыл бұрын
Congratulations on reaching 10k subscribers 🥳🥳
@dialmstyle
2 жыл бұрын
Thank you ❤️
@sojee7294
Жыл бұрын
Hey Michelle, thanks for all your insight! I was wondering if you could give me some insight into whether or not you can buy a replacement strap of a limited edition like the since 1854 speedy? I'm thinking of buying one preloved but it doesn't come with the strap...I know you can buy replacement straps for the regular speedys, but I'm not sure about the limited editions. If you have any insight, I'd really appreciate it! Thanks!
@cgirgis1
Жыл бұрын
Thank you for sharing. The price list does not show much much it would cost to replace the long leather strip that wraps around the Bandolier Keepall, do you know? And is it $120 PER HANDLE? Thanks!!
@teelilly9652
Жыл бұрын
Hi great video! I have a portobello gm from 2015 that I noticed few cracks on just one side. So disappointed as I have older bags that are in beautiful shape. Would it have been one that’s defective? Just because I ran straight to my closet 😂
@MerfyG
2 жыл бұрын
"I payed a loooor for this bag! I only used it for 20 years!!!!!! This should not be happening!!!!" LOL
@dialmstyle
2 жыл бұрын
LOLOLOLOL....IF YOU KNOW YOU KNOW!!! XO 😘
@romangarcia2996
2 жыл бұрын
I learned from previous vids not to put them on my head … cus that was my bad habbit
@dialmstyle
2 жыл бұрын
I learned because my plastic glasses will always get loose screws first because I was putting them on top of my head!
@AshetLux
2 жыл бұрын
im always surprised by people's attitudes at these luxury stores. Last time outside the Vuitton there was a couple and the wife was very offended and complaining to hubby about how she felt disrespected when she asked to see something less than 500€ and they showed her a key pouch ! She was blaming the SA for being condescending to her and that this amount is soo expensive that she should have had 2 bags in it. So rude of her to blame the SA when she didn't do any research on LV website, she would have found the actual price of these bags starting around 1200€/1500€ for a canvas neverfull or speedy.
@dialmstyle
2 жыл бұрын
Oh no I’m embarrassed for her 🤦🏻♀️
@AshetLux
2 жыл бұрын
@@dialmstyle that is such a delicate situation to handle I think on one hand you dont want to disappoint her but on the other side the prices are expensive you cant lie to her either !
@dialmstyle
2 жыл бұрын
I’ve had customers bewildered, but you can’t demand a price point!! That’s crazy! 😂
@cristalrivera1587
Жыл бұрын
My button on my Wallet fell off, can they replace it for me? I’m devastated!
@dialmstyle
Жыл бұрын
yes, go replace it!
@renarettinger8523
2 жыл бұрын
Congrats on 10k!
@dialmstyle
2 жыл бұрын
Thank you!
@cammilledee
2 жыл бұрын
Very informative video. Question. How accurate is the LV app repair tracker. After repair assessment on the tracker and repair is in progress is there a chance to get a call from SA your bag will not be repaired even if its done with the final assessment
@PersonaN007Grata
Жыл бұрын
What’s the best way to care for canvas and piping so that they don’t crack? Is there a conditioner or something?
@romangarcia2996
2 жыл бұрын
A lot ppls forget buying luxury is a privilege
@dialmstyle
2 жыл бұрын
Buying anything is a luxury these days!
@hellokittyisacutie.1510
2 жыл бұрын
@@dialmstyle Facts!
@romangarcia2996
2 жыл бұрын
No matter how many items I buy from lv I treat everything like it my first n only one …
@romangarcia2996
2 жыл бұрын
Hope ur having gud n prosperous day
@dialmstyle
2 жыл бұрын
Thank you friend! Same to you! 🌸💰
@romangarcia2996
2 жыл бұрын
@@dialmstyle 🙏🙏🙏💯💯💯
@cuzimclever
2 жыл бұрын
How current are the simplified prices for replacement parts? And congrats! Love your videos 💕
@dialmstyle
2 жыл бұрын
Thanks! Current!
@nickgee7291
Жыл бұрын
ha! great taste driving a tesla! That's my dream car too. Thanks especially for mentioning the after care service. I like knowing that they offer after care services that we can pay for. Because, I like to actually use my items very day and keep them for ever! I didn't realize that they were the only ones, I thought Gucci did too.
@dialmstyle
Жыл бұрын
💕
@makeupnmedicine
2 жыл бұрын
Enjoying your videos! I still need to send in my speedy 35 for repair but soooo expensive can't bring myself to do it yet. LOL dragged then run over by a truck "What happened?!"
@dialmstyle
2 жыл бұрын
I am the same with my speedy that needs a new zipper!!
@kalishajnz
2 жыл бұрын
I really appreciate you showing the prices, for some reason my dog decided to jump up on the table and chew my handles so they have ugly teeth marks and I really want them replaced.
@dialmstyle
2 жыл бұрын
😱Your dog has bougie taste in chew toys!
@kalishajnz
2 жыл бұрын
@@dialmstyle Right, lol.
@romangarcia2996
2 жыл бұрын
Very informative
@daughterofsekhmet81
2 жыл бұрын
There's such a difference between vintage LV and new. I have a 1987 Chantilly MM and a new Diane. Both are gorgeous, but the Chantilly is a _tank_ compared to the Diane. It's 35 years old and only has two minor canvas cracks on inside of the flap and the leather is only now starting to wear out in spots. The outer canvas is pristine and feels much thicker than the new stuff. Meanwhile my 3-month-old Diane already has some wear & darkening on the vachetta piping around the top flap from the strap hardware rubbing on it :( I'm thinking I may have to take it in.
@dialmstyle
2 жыл бұрын
It’s true. My vintage bags were made much better! Thank you for sharing!
@tawnybrown2204
2 жыл бұрын
Do you know what happens when a bag is repaired by LV and damaged during the process? Will they exchange it for a new one?
@danicawilson1
Жыл бұрын
I recently purchased the LV Twist MM and I got a very small scratch on the gold LV letters that you twist to open the bag. Do you know what metal this is? Is it brass? I am trying to figure out the best way possible to try to buff out the scratches.. Brasso?
@dialmstyle
Жыл бұрын
It’s not brass though…it’s just metal plated…I don’t think you can polish it …
@JisooTurtleRabbitt
Жыл бұрын
I'm shopping for my first ever designer bag, I have found a cute Saleya PM in Azur, the tabs on the side are a little sad but overall she is in great condition This is probs my first bag, I haven't bought it yet, seeing as its my first and it's a pre loved bag am I making a smart move? i plan on using her everyday and not leaving her on a shelf
@dialmstyle
Жыл бұрын
You can replace the tabs if they are leather.
@mndrkleebando4157
Жыл бұрын
Hi, i want to replace the elastic that locks with the bag, its a LV messenger bag. Do you know what kind of tool I need to open the metal part that attaches the elastic? Thank you!
@dialmstyle
Жыл бұрын
Take that to a professional!
@hannkg7715
2 жыл бұрын
I think the problem with LV canvas is that the canvas of the past was more durable and better quality. My husband had his first wallet and after 10 years of daily use it was still in excellent condition. I purchased him another wallet in a different canvas about 3 years ago and it has been used the same, except this new wallet has been to LV repair recently to have the glazing replaced and a leather pocket fixed. I don't even want to talk about the canvas 6 key holder, 3 years later that has fallen apart. Consumers do expect better quality for the price they are paying for LV especially when in the past, LV items lasted a lot longer. Now, the quality is questionable.
@dialmstyle
2 жыл бұрын
You are absolutely right, items were made with more care in the past, and that goes for a lot of brands!!!
@timpark8000
2 жыл бұрын
Awesome video 👍
@dialmstyle
2 жыл бұрын
Thank you!
@lovedeb
Жыл бұрын
I received my Sarah wallet last night in the mail in monogram logo & there is glazing covering the design on the corner of the flap, & on the inside, there is a drop of glaze on the red interior. I had it hot stamped (non refundable) & not sure if they will send a replacement or want to repair it; I'm not wanting to wait 6 to 8 months due to that even though its "defective", any advice?
@dialmstyle
Жыл бұрын
Contact them asap
@juliesaycocie5526
2 жыл бұрын
Hi Michelle, is there a way to ordering a specific strap from a bag that you don’t own? For example, I don’t own the felice pochette, but let say, I would like the chain strap from it. I’ve heard some people are able to purchase things like this and some cannot because they do not own the bag that they only want purse parts from it. Please help or explain how one can order parts to a bag, any bag.
@makeupnmedicine
2 жыл бұрын
You can't. You have to prove you own the bag, either on your profile or bring it into the store. If you had a friend who owns the bag, theoretically they could purchase a "replacement" piece like a strap for you.
@romangarcia2996
2 жыл бұрын
Great content 🔥🔥🔥
@dialmstyle
2 жыл бұрын
Thank you!
@romangarcia2996
2 жыл бұрын
@@dialmstyle 💯💯💯
@HARDBEINGME-ip8cu
Жыл бұрын
Can I get lv sleeping bagim live on the streets
@shalettewoods3942
Жыл бұрын
Can you have repairs in Hawaii during a vacation and then have it shipped to your home
@dialmstyle
Жыл бұрын
Uhhhh does not make sense to do, there is no repair workshop in Hawaii…
@debbieh9009
Жыл бұрын
Hi Michelle! 👋 😀 I want to buy a pre loved bag that has "melting deglazing" and it's on the Louis Vuitton x Christian Louboutin Shopper Iconoclast Tote. That bag is stunning however the red glazing, especially on the top handles are melting off! I understand this is a defect correct. My question is will LV repair the glazing or replace the handles on this bag if they know I'm NOT the original owner? Will they ask for the original LV receipt. I feel it shouldn't matter right as a defect is a defect. Are you familiar with this bag? Also the bag is missing the cool monogram and vachetta lugguage tag. Can I request LV to order that for me as a repair part? It is also missing the LV CL dustbag. It's not a big deal not to have the dust bag but I would love it as it was a special edition. 🥰. I guess it won't hurt to ask if they could order that for me.
@dialmstyle
Жыл бұрын
Hi, I hate to break it to you, that beautiful bag is not repairable!
@debbieh9009
Жыл бұрын
@@dialmstyle hi Michelle! On the purse forum I reached out asking if anyone had an issue and 1 person did however she brought hers in (not sure when) and just got hers back the other day. She said they replaced the handles. They didn't reglaze her handles but put new handles on with new glaze. You mentioned in this video if glazing is melting off to bring it in and it doesn't matter the age. Is it possible just because they did hers it doesn't mean they will do mine? I'm bummed. Is there anything I can do?😒
@debbieh9009
Жыл бұрын
Oh good news (kind of) lol. My SA said it is repairable but only free IF the purchase of the bag shows in my account. Well it won't as it waa purchased at Fashionphile. If it was in my account it would be free he said. So for me to get new handles it's $175 for each handle which is not bad...HOWEVER it's a 5 month wait to receive it back. Yuck! Lol
@marilyn7772
2 жыл бұрын
My Métis had glazing issues😩
@dialmstyle
2 жыл бұрын
😢
@romangarcia2996
2 жыл бұрын
To avoid ruining shoe I drive in flip flop n jus put them on once I arrive
@dialmstyle
2 жыл бұрын
Yes! I always have back up flats!
@dialmstyle
2 жыл бұрын
Yes! I always have back up flats!
@romangarcia2996
2 жыл бұрын
@@dialmstyle 💯💯💯
@romangarcia2996
2 жыл бұрын
@@user-od8qw7ti8k oh wow I’d b in jail I like to drive bare foot to lol
@romangarcia2996
2 жыл бұрын
They have to much time to care if ppls have shoes on …
@romangarcia2996
2 жыл бұрын
Bag on the floor mean I’ll have no more money that a no no it sit in a chair
@dialmstyle
2 жыл бұрын
And my bag is on the floor in my Instagram post 😂 oops!
@romangarcia2996
2 жыл бұрын
@@dialmstyle ion put shoes or hat on the bed and bag doesn’t go on ground
@StephsAdventuresAndFabFinds
2 жыл бұрын
When bags are returned after a "trial run" are they cleaned & inspected at all?
@dialmstyle
2 жыл бұрын
Oh nooooo. Any sign of wear, the return will be rejected.
@hellokittyisacutie.1510
2 жыл бұрын
Oh I see trial run ladies on youtube all the time. They shove their personal germ items just to show us....and I bet they return 80% of the time.
@StephsAdventuresAndFabFinds
2 жыл бұрын
@@hellokittyisacutie.1510 Omg I hope not!! I only return things lk shoes that don't fit. But their SA's do send them bags to try out & stuff. I kinda have a problem with that if LV is not going to clean them but I know we are not getting an unhandled product anyhow. It may be store stock that has been on display or at the least unpacked or packed by an SA. Yes, germ freak here & the thought is troubling. I promise not to pass my germs back if it's any comfort. LOL
@StephsAdventuresAndFabFinds
2 жыл бұрын
@@dialmstyle that is a relief!! :)
@patchouliheart
2 жыл бұрын
The Tom Cruise reference took me by surprise 😂
@dialmstyle
2 жыл бұрын
😂
@blktauna
2 жыл бұрын
My 30 year old speedy needs the zipper fixed. I think thats pretty good for 30 years.
@makeupnmedicine
2 жыл бұрын
Mine too and I need new leather. I was quoted $600 for my 35
@dialmstyle
2 жыл бұрын
Mine too. 30 years!
@twylajaillet2593
Жыл бұрын
Can you do a “What’s in my Bag” video ? I’ll be thrilled to see that ! And I like the variety and mix of brands, styles and colors @ DOLVS.COM . They’ve got a lot of my faves. Def will try more to add to my collection
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