Great video very informative!! Now Lowrance would realize that most people that are gainfully employed work Monday through Friday and are unable to contact customer service when they have trouble with the unit until Saturday that would be great.. As you may have discovered I am a very satisfied customer from the recent purchase of a HDS 12. This will definitely be my last Lowrance purchase as Garman has far better customer service..
@tomb18ca
3 жыл бұрын
What about past firmware versions? Lowrance told me to install an older version to avoid a bug with link app
@lowrance
3 жыл бұрын
That could help, although we'd still advise you to use the Lowrance app, not the Link app.
@robstone370
4 жыл бұрын
Can you update a Lowrance Hook 2-7 HDI Splitshot ? It has basic navionics and lowrance mapping. Can it be updated for better quality mapping / contour lines etc ?
@johnstruthers7810
4 жыл бұрын
Hi, I have a Hook4, the date is twenty years behind. I have a feeling this is a gps issue, however can it fixed. Are software updates only available to pc users? Not mac friendly? Thank you. John
@ukaszbroniszewski8500
5 жыл бұрын
Hello, after updating the Live 12 fishfinder to the latest version, it cannot read my files from genesiss live. The files are on the SD card but the bathymetric map is not displayed on the device. Can the problem be an update or something else?
@JungleJimAB9AB
2 жыл бұрын
Obviously a follow-up video showing the menu progression on say an Elite 9Ti would be helpful. So, what do You do with the microSD card once its in the unit?
@lowrance
2 жыл бұрын
The software update process via micro SD card is the same for all our units. Once you insert the card in the unit, turn the unit on and the process will automatically start. Once it's done you can remove the card and/or use it for your personal data. You can remove the software update from your memory card.
@user-ls6jt6fm7v
2 ай бұрын
how do I find what update is currently on my hook reveal units?
@dabuddy449
2 ай бұрын
i have a hook reveal ts i want to map a lake that has never been mapped before . how do i go about it ?
@obscur156
5 жыл бұрын
Elite TI,no more updates since september 2018...
@yangearthratlarry
2 жыл бұрын
I HAVE A FISHHUNTER DIRECTIONAL 3D SONAR FROM LOWRANCE, NO SOFTWARE UPGRADE ANYWHERE, THE APP IS NOT AVAIABLE EVERYWHERE THEY SAY IT IS ??????
@lowrance
2 жыл бұрын
Thank you for reporting your issue. We're experiencing failure with our server and our development team is working on a fix.
@johnstruthers7810
4 жыл бұрын
Hi again my Hook4 is 28th, Oct 2000, so it's 20 years behind, which makes sense in line with gps week.
@alle2735
4 жыл бұрын
Did you suceed whit The update? I have one too.
@johnstruthers7810
4 жыл бұрын
@@alle2735 yes!
@alle2735
4 жыл бұрын
@@johnstruthers7810 Thanks!
@ArkaitzJulio
5 жыл бұрын
update done!! 👏👏👏
@ukaszbroniszewski8500
5 жыл бұрын
Hi expert lowrance Can anyone answer me why the fishfinder can't see files from lake scan? It's about genesiss live files with the gds extension. I have 15 files on the SD card. The fishfinder only shows 1 bathymetry, others don't.
@brandonweatherly6764
4 жыл бұрын
I’m 32 and am tired of all these updates just Give me a product that works the best it can... I thought that was the purpose of selling “new” products... I could only imagine being 50’s and having to deal with this
@heerden2
4 жыл бұрын
The Hook2-x series does not have a chip, so does it mean you can never update it?
@user-ze9xl1vm7u
6 ай бұрын
Why is the company's policy structured in such a way that all interface localization languages are not installed immediately from production?! (although all packages are listed on the website) For example, Garmin has everything installed at once. After all, you must admit that a person buys expensive equipment and he has the right to use it in his own language. Imagine if S. Jobs had released an iPhone on the market with a paid installation of any language in the world, or even better with a monthly subscription - you will agree that this is absurd. Moreover, if there are no dealers in the area...I strongly recommend revising this policy and correcting this misunderstanding with the next updates, or posting patches on the website with additions for installing language packs, before people rush to competitors!
@TheCentralflorida
3 жыл бұрын
I have a hook2 9. It said version. 20.0 out of the box. The updated website says the version they have is 18.3???
@lowrance
3 жыл бұрын
You're correct, the last software update is 18.3. Please send us an image of the box via FB.
@hulkhuggett
5 жыл бұрын
When will there be an update to fix the issue with Motorguide xi5 disappearing from the elite ti on start-up?
@lowrance
5 жыл бұрын
Hi THe Lowrance and Motorguide engineers are working on this . Unfortunately I do not have a projected time at this point
@yangearthratlarry
2 жыл бұрын
where this guy says to go does not have software upgrades anywhere, no year on this ??
@lowrance
2 жыл бұрын
It depends on the unit you're looking software update for. There is no software update for the FishHunter.
@michaellarson5796
4 жыл бұрын
Have hook 7 what button do I hit when changing lakes,for where am I know,I'm a noobie
@jw228w
5 жыл бұрын
have hds carbon. how do i know when/if i need a update will the unit let me know that update is available? john
@lowrance
5 жыл бұрын
Hi If you connect the unit to the internet it will tell you automatically. If you do not connect it automatically you can check for software updates on-line at www.lowrance.com
@ckkendrick7861
Жыл бұрын
It didnt work i have hook2 7x ts and downloaded it to a 64gb micro sd card and it didnt detect it
@lowrance
Жыл бұрын
You will need to use a micro SD card, max 32gb.
@n0ukf
Жыл бұрын
How can I update my XOG from 16. to 1.8 if the computer doesn't see it plugging in? Why don't the manual and website tell HOW to update?
@lowrance
Жыл бұрын
You will need to use a max 2GB card.
@n0ukf
Жыл бұрын
@@lowrance need a card plugged in to update? 2GB is hard to find anymore.
@lowrance
Жыл бұрын
Yes, you will need to download the software onto the card. You can still find those cards
@n0ukf
Жыл бұрын
@@lowrance you should have this info on your website. When I looked for updating info, all I found was that 1.8 was the last, not how to update to that.
@jonahlawrence6204
5 жыл бұрын
Fishing graphs are getting to hard for me I want it simple I'm 55 years old
@lowrance
5 жыл бұрын
HI You may want to look at the Hook2 series. These are designed to be a plug and play unit. THe Hook2 units require no setup for most applications. Plug it in, answer a few basic questions about the type of boating/fishing you do and the unit sets up automatically.
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