Thanks for the feedback I have had on this video. A couple of things which have come up recently and I thought I might update you here. The first is that there is no difference whether you phone 112 or 999 - just make that call! The second is the use of What3Words. This can be a really useful tool. However, colleagues in the emergency services ask us to remind you of 2 things. The first is that you MUST get the 3 words exactly right!! And also not all emergency services vehicles have the technology to use What3words so please always follow the advice on this video about knowing your address
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