It comes down to Time, Leadership, and the Patient Flow. Because we don’t work in our own personal bubbles, it is imperative that we all learn effective communication skills. This is a two-fold process, which involves learning how to reflect on our own behavior and take ownership of our responsibilities, as well as utilizing a framework to keep conversations constructive, on-track, and provides the greatest possibility for resolve. What systems to do you have in place? What systems do you need to implement to create a great environment for your people and your patients?
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