Join us for an insightful session diving deep into outcomes-based customer success strategies. In today’s dynamic business landscape, understanding and delivering on customer outcomes is paramount for sustainable growth and retention.
This session will explore practical frameworks, real-world examples, and actionable insights to empower you in orchestrating customer success initiatives aligned with desired outcomes.
Whether you’re a seasoned professional or just beginning your journey in CS, this session will equip you with the knowledge and tools to drive meaningful impact for your customers and your organization.
Join this lesson to learn how to:
• Align your customer success efforts with your client's goals
• Measure success beyond mere satisfaction metrics
• Create long-term value that fosters sustainable growth
Speakers:
• Keishla Ceaser-Jones, senior director partner success, EAB
• Stephanie Workman-Bolden, VP of partner success, Discovery Education
Негізгі бет Mastering outcomes-based customer success: Strategies for sustainable growth
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