Hi Neil, as a former Maintenance Mechanic myself, I can appreciate all that your Technicians have to learn and having the necessary support to back them up...Thanks for the tour...God Bless...Chief..{NYS/ADK}
@joeyj1617
5 жыл бұрын
I wish we had dealerships like this around here. You dont know how much more confident you can be when you buy from a knowledgeable and organized dealer like you guys.
@travelinthru9519
5 жыл бұрын
No kidding ones here in northern Indiana suck and so does Kubota customer care
@joeyj1617
5 жыл бұрын
@@travelinthru9519 nothing around here is very big. I'm thinking about getting an L3901 with the backhoe but the dealership here in town doesn't have one for me to look at.
@deanbarr5740
5 жыл бұрын
Thanks Neil for taking us along. Enjoyed the tour. Wow thats one humongous shop.
@wildbill23c
5 жыл бұрын
Yeah that's a tiny bit larger than my shop...mine is only a 24' x 36' barn HAHA with a few wood working tools in it, Messick's could easily fit a few of my "shops" inside theirs and still have room to spare.
@antr7493
5 жыл бұрын
@@wildbill23c 🤣 🤣 🤣 🤣 🤣 🤣 🤣 ya mine too
@wildbill23c
5 жыл бұрын
Generally many people have no idea what goes on behind the scenes of a service/repair shop of any kind, whether it be automotive, electronics, or in your case farm equipment. So these types of videos are a great tool to show customers what really happens, and why a shop charges that $100+ an hour for labor...its not because they're greedy in most cases, its because that shop probably has several million dollars in tools, equipment, manuals, parts, etc. that they have to keep on hand to work on that 80 year old piece of equipment as well as that brand new million dollar tractor that just came out. Awesome video, thanks for sharing. Not everyone can be a a mechanic...I tried to fix my car a couple weeks ago, now it don't run at all after a head gasket replacement so...yep I won't be checking out any mechanic jobs LOL. Have a great weekend everyone.
@michaelpurves5648
5 жыл бұрын
as a fellow behind the scene's guy, a very well done piece of publicity, at the end of the day, it's not a showpiece, its not a flawless top notch car workshop, its a very good representation of an extremely busy, efficient working environment, you lads seem to be the pinnacle, the pioneers the world over, for our trade, working with all the top market leaders,
@fredgrendel7814
5 жыл бұрын
Neil you are a gifted communicator :)
@paulcrocker2837
4 жыл бұрын
A job of my dreams, if I wasn't , 62, disabled, and living in france, love all your fantastic videos you have done, 👍
@richscott2952
3 жыл бұрын
As we get older my dad always said, it’s nice to dream !
@larrymoore6640
3 жыл бұрын
I have always enjoyed seeing the Service areas that support any of my equipment. I also like the personal touch that a service writer gives me as a customer. Thanks for the tour...
@johnmessinajr.2591
5 жыл бұрын
Great video Neal! I'm John the fellow from Delaware that suggested you guys do a video on this subject. So cool to see how your dealership works. I had no idea you had so much overhead to pay for as well as how much service manuals cost. Seeing those giant tanks of oil was neat to! I can only imagine what it costs to fill just one tank. I appreciate you taking the time to do this video and enjoy all your videos. Thanks John 😀
@philipcross5332
5 жыл бұрын
Wow Neil ! A proper setup, very impressive 👌
@edwardmartin1831
5 жыл бұрын
WOW what a shop and a support crew You should be very proud of what your family has done for all the different aspects of farming and construction I have work from Upstate New York to Colorado and Virginia as a heavy equipment Mechanic and that is one of the BEST SHOP I have ever seen I would put it on a level of most CATERPILLER EQUIPMENT SHOPS It is nice to see that you treat your Mechanic as family and not just a number Great job Thanks again Edward
@acdii
2 жыл бұрын
I would rock putting tractors loaders and backhoes together as well as repairing equipment. Used to run a 3 bay shop back in the 90's until I found better paying work in IT. I just finished rebuilding an IH 35 rake, and have a JD 1209 and NH 273 to get fully working too. When I bought the backhoe for my B2410, a Woods BH70-X, I put it together myself, was easy for me.
@strangefruit8776
5 жыл бұрын
That’s the most amazing dealer shop I’ve seen by far. I really like the job box idea for certain machines and it’s got me wanting to make a hay equipment job box for myself.
@ritterjon
5 жыл бұрын
💥 What a great tour of the shop! I really like how you’ve thought of the many different ways to increase productivity and efficiency. Keep on tractoring!
@TheSnakeman3
5 жыл бұрын
I ran auto repair shops when I was younger so I can relate. Very impressive operation Neil and family and great content.
@frankekasjr8671
5 жыл бұрын
Super video Neil. First class shop for a first class dealership. I was at your Carlisle store a few weeks ago to pick up a new Land Pride overseeder. first class shop there too. Thanks, Frank Jr.
@victorlawver6957
5 жыл бұрын
Great seeing behind the scene of your industry and what it takes to keep us(the customers) running. Props Neil for another fine video.
@russvtguy
5 жыл бұрын
Very impressive. Retired from the turf industry , serviced golf courses and schools through out New England and you put together a a very impressive service area.
@BNSFGP38
5 жыл бұрын
Very impressive Neil. I follow your videos regularly but this one is in my top list. Who knew at the ripe age of 35 entertainment for me would not on network TV, but a video tour of equipment dealership!
@hphillips7425
5 жыл бұрын
Good video 👍. The only thing I don't like is dealing with a service person writing the work order and the service tech not being able to ask the customers questions. A good tech will hear clues from the customers that will narrow down the problems to a small area. Every job we done that we had direct communication with the operator was done correct the first time and greater satisfaction to the operator
@travisjanzen1515
3 жыл бұрын
I truly enjoyed this tour of your shop . It was very informative . great job
@gkk2001
4 жыл бұрын
This is amazing. I had no idea of the scale of your operation. And like so many others have said, I wish you were closer. At least I can have parts shipped to me. You must be the largest Kubota dealer in the US!
@sloppyjoe6243
5 жыл бұрын
Another awesome video Neal. To me this goes to show the importance of the dealer to the customer much more so than the brand of tractor. I have no doubt if you guys picked up brand X and dropped Kubota or NH, you wouldn’t skip a beat!
@crabhab
4 жыл бұрын
Wow, far more massive than most equipment dealerships. Sure wish they would expand into the Delmarva peninsula.....
@Studio23Media
3 жыл бұрын
I could've watched an hour of this kind of tour, even more in depth. So interesting! Wish I had the physical abilities to work on equipment in a place like this.
@texasstararsenal1840
3 жыл бұрын
That was an excellent video. The logistics of the operation, the design of the shop and the overview of the different areas that encompass something as vital and intricate as "the service dept" were superb. The oil storage and recycling facilities alone really illustrate why dealerships are more costly than a shade-tree mechanic. Getting it done right is more than just replacing a filter, it's everything before and after too. Btw Neil, still waiting to hear when you're breaking ground on a dealership in N. Texas. I can't wait to buy my new tractor forever you know. LOL
@Wjones450
5 жыл бұрын
Very IMPRESSIVE ! I would have to say that you guys truly set the bar in a lot of ways! great work..great shop tour! exactly what i wanted to see. Thank you Neil for sharing that!
@bearkatljl
5 жыл бұрын
When I was in my Freshman ag class my ag teacher asked me what I was going to be when I graduated, I answered "mechanic" low and behold today I am an ag teacher but sometimes I think I could have made more money and had more free time if I had become a mechanic. I do love what I do though.
@Countryboy81
5 жыл бұрын
Not free time. Many long hours working out of a service truck sometimes several hours from home
@_P0tat07_
5 жыл бұрын
What a wicked facility! Thanks for the tour Neil. I think you should go to each of the techs and take a poll of their favorite tool brand 😉
@JackOSUrulz
3 жыл бұрын
Damn, my Kubota dealer has like two bays, a small steel building for parts, about 2-3 high school guys, a couple of salesmen and a boss LOL. Maybe not quite that small, but it sure feels like it...
@moultonditcher6187
5 жыл бұрын
This people is why when you buy a quality piece of equipment,its imperative,Unless you have a lot of disposable cash,you keep up on your maintenance of this equipment at home to the best of your ability.As Neil said,SHOP RATES are not cheap,Nor can they be with overhead like this.This shop looks to be about as efficient of a repair and maintenance shop as Ive ever seen.I am a heavt industrial mechanic by trade,and efficiency is #1,I hate disorganized,messy,unequipped shops,Ive left a few behind me.Beautiful shop,well structured.
@wildbill23c
5 жыл бұрын
I agree...I don't have heavy equipment but the little stuff I have I make sure to maintain properly and keep clean as well...you can't tell if there's a leak or a problem in many cases if the equipment is covered in dirt.
@Will-tm5bj
5 жыл бұрын
That is so cool. Quite an impressive setup.
@LeMecanoDuDimanche
5 жыл бұрын
I loved this tour, that was very interesting
@robertfakler8564
5 жыл бұрын
Neil, that was an extremely interesting video. I didn't know how you're set up or how you process the work. Thanks.
@geezboil
5 жыл бұрын
Enjoyed your tour, excellent job, I can see you take care of your customers with what you have invested in your dealership.
@rtz549
5 жыл бұрын
That indoor tank farm is impressive. 👍
@plumber77mjr
5 жыл бұрын
WOW just Wow!!!!! on your bulk oil system, if you're using two different products, how does it clear out the line of the previous product before adding the new product. I imagine there is a lot of line between the storage tank and the hose reel the tech is using.
@HamiltonvilleFarm
5 жыл бұрын
Man! What a nice set up. Great tour.
@leonardrice2830
3 жыл бұрын
Wow!!! Fantastic!😃
@stubbshomestead1316
5 жыл бұрын
Thank you for the tour, It was wonderful!
@brucealvarez9263
5 жыл бұрын
Extremely interesting, thanks for the tour Neil.
@caseyhill3915
5 жыл бұрын
Thanks for this tour. What a great episode and change of pace. This has got to be one of my favorite ones. Now...how about interviewing some of those techs. A lot of them have some tips for us equipment owners that aren't found in any manuals.
@Fireman9ify
5 жыл бұрын
Nice set up Neil, really professional
@johnwesley8327
5 жыл бұрын
Nice place Neil, very informative video. I would like to see a video of your family's history in creating the business. I'm sure it would be of interest to all your viewers.
@garyprn2000
5 жыл бұрын
Awesome set up. Thanks for sharing.
@JeremyTVOK
5 жыл бұрын
Very impressive setup. I wish I lived closer - I’d love to come see it.
@thr8061
5 жыл бұрын
Thanks for the tour!
@dehavenfamilyfarm
5 жыл бұрын
I could store a lot of hay in that building!!
@Mopardude
5 жыл бұрын
Very impressive shop.
@tylercorbin8073
5 жыл бұрын
About how long does it take to use 3,800 gallons of oil?
@heavymachinery2843
4 жыл бұрын
One day i will have a shop like that one day
@timmattison6553
5 жыл бұрын
Great video neal. What a shop you guys have .
@drgnner6028
3 жыл бұрын
I can buy a good machine anywhere. I can not get good service anywhere though. When I cannot get good service, I will not be a return customer to buy another machine from that dealer. I wish I lived closer to Messick's.
@casycasy5199
5 жыл бұрын
great job neil.loved the tour
@lcee6592
4 жыл бұрын
As a service technician (otherwise called a mechanic), I can tell you we tried the "progress photos/reporting status" during each phase of disassembly, diagnosis, estimate and repair processes and it was a pain in the rear! Sometimes we ended up adding 2 hrs to a job order on larger equipment with all the excess bloated information reporting. We found the repair process is simply more effective by actually getting it done without all the "baggage." Old fashion real customer service! I bet if your tech's had their choice, they would rather disperse with all the dog and pony show reporting. I would guess your tech's are already pushed to get repairs out the door as it is. The schedulers should just walk out to the shop and visually check a repair status then report it to the customer. Done. Simple. Let them take Kodak moment photos if they want. All the information for our customers repair is contained in our report findings, estimate and yes, sometimes photos as needed. It is a "streamlined" old fashioned process. Customers would rather their equipment simply get repaired and back in service in a timely fashion. I guarantee it. Side note: all the videos are great and I have learned a lot of great info from them! Thanks Neil! [B2650 Owner]
@MessicksEquip
4 жыл бұрын
Your totally right. On our end, warranty requirements require extensive documentation, photos, diagnostic files, etc. Unfortunately it's part of the job now.
@lcee6592
4 жыл бұрын
Messick's I understand as indeed things have become more complicated including turning wrenches.🔧 Your shop looks like a good place to work though. Nice facility. 👍
@Senkino5o
5 жыл бұрын
Wow, nice shop. Seems like a much healthier ratio of workshop-office staff than what I've seen. Service Manuals can just be re-printed by the office girls after you've got the authorized copy. But then I've only worked for OEMs so maybe I don't know what I'm talking about. Shop software = Slow af. I was just working on a place where we were installing some of those left-over fans 'Bigass' is the company. A team of their guys can set up 16 of those fans in one 12hr day. Seems like your trucks are pretty well set up for the job, I like, with an F-550 they're probably not as crusty on the inside as most service trucks. If you ever work on a Komatsu Backhoe just remember to buy the go-go-gadget extendo-arm tool, necessary for any minor/major service. Better yet, don't buy any Komatsu model with a serial # starting in F - The F is ostensibly for Italy but really stands for f****d. I'm really loving your bulk oil system, I've worked for companies with 3,500+ employees and 5-8 Billion dollar budgets but I've never seen that. We've either had bunded oil storage (which we then pour out into 55 gallon drums or 5 gallon tubs, or we have drums and drum pumps, and use a jig on the forklifts to move 'em around. Most of the 40+ branches use hand-pumps.... And yet we charged the customers $120+/hr for labor (this is Australia). Love your set-up L.O.V.E. it.
@David-ll8bt
5 жыл бұрын
Very impressive.
@mooman86
5 жыл бұрын
That shop is very well thought out!
@mesh1248
5 жыл бұрын
Awesome shop glad to see a company that not only cares for the customer but also cares for their Mechanics. How do you keep all the mechanics busy during a slow time during the winter?
@MessicksEquip
5 жыл бұрын
years ago we struggled with winter work, but the last few years it seems we're keeping busier longer. Most of what we do is prepping equipment for spring (both our customers equipment, and new machines that we'd sell)
@Everydayfella
5 жыл бұрын
It would be great if you could get your parts department on track. I’ve called 3 times trying to get a parts list (most items are back ordered) for my tractor, all 3 times they’ve taken my email saying they’ll compile and send. Still got nothing.... they work harder to get out of work than actually working... I just want the list so I can order online as the parts are available from you
@Natelaf
5 жыл бұрын
Same here. Called trying to buy a fan belt for my L6060 with high output alternator. Parts guy told me he had no idea. Still great when you can find it yourself online from them
@wildbill23c
5 жыл бұрын
@@Natelaf Weird...I found your fan belt with a simple google search ;). www.messicks.com/part/17367-97010/fan-belt www.amazon.com/Kubota-L2050-L2350-Tractor-17367-97010/dp/B01J6CGP7O Hope that helps, or at least gets you some part numbers to locate what you need. 29/64" x 43.57"...many times I"ve had luck going to my local hardware store and getting Gates branded belts for reasonable prices, and I've learned to keep spare belts on hand....I've seen some people keep a spare belt in the engine bay of their equipment or in the tool box or some other place easily accessible on the equipment so if one breaks in the field you have a replacement on hand.
@MrFrankturbo1
5 жыл бұрын
Well done and a classy setup !
@blessedandhappy3921
4 жыл бұрын
Enjoyed it!
@bobbycraigue725
4 жыл бұрын
Awesome!!
@Treeplanter73
5 жыл бұрын
Hi Neil. Wish you guys were in WI. I'm in the market for a tractor Theres no dealer your size and professionalism around here.
@antr7493
5 жыл бұрын
I like those lifts that are flush with the floor
@0re02bruh
5 жыл бұрын
Very impressive 👍 nice place 👍
@OG1160
5 жыл бұрын
Can we get those nice lifts at every location?
@timothykeith1367
5 жыл бұрын
You also have some "Ram" trucks - built in Dodge factories.
@TERRORoftheLORD
4 жыл бұрын
Those oil tanks are mental! I can't believe how big they are! One question though . . . Won't there be residual from the last oil used in those oil lines? Or is it such a small amount that it's never going to be a problem?
@MessicksEquip
4 жыл бұрын
there is a seperate oil line for each product.
@hadritoys
3 жыл бұрын
I have a dream to work in rhis massive workshop 😟😟😟😟😟
@husqman5280
5 жыл бұрын
Nice....what I would expect to see when I'm paying $85+ dollars an hour... But why the prehistoric air compressor get your self a rotary screw compressor you won't be sorry
@husqman5280
5 жыл бұрын
@Al gebra true champion compressors are reliable and cheaply maintained but they're not so efficient making air and the air quality isn't so great (moisture in the air)
@peterk1584
5 жыл бұрын
How are your "service writers" compensated - by the hour or by what they write up? At most car dealerships, the service writers are generally paid on a commission basis for every item they write down and thus are highly motivated to rip off service customers with all sorts of unnecessary items.
@TriggerTravels
5 жыл бұрын
Didn't see a single tech with eye pro on... Did any of your guys go to trade school? That's pounded into our heads everyday.
@VideosByAl
5 жыл бұрын
Great Video
@zackvahlkamp5044
5 жыл бұрын
Well that's was impressive.
@dlallwine
5 жыл бұрын
Amazing
@johnhershey4010
4 жыл бұрын
How can I get t-shirt like one of your workers have MESSICK,S logo on them
@chrismills4213
5 жыл бұрын
Great video. How about a comparison between the bx23s and b2301?
@mid-hudsontoolworks2022
5 жыл бұрын
Very cool, thanks for the tour. Never realized I needed a Messick's t-shirt until now. Are they available for purchase?
@MessicksEquip
5 жыл бұрын
messicks.com/part/department/messickshats
@kountrytiger1999
5 жыл бұрын
Looking at this very nice shop. lets say someone buys a tractor from you or is a regular customer in the shop do you on your computer have a way of tracking lets say the service or break down work done on a piece of equipment.
@TimsMemories
5 жыл бұрын
WOW
@TheStoreytime12
5 жыл бұрын
Good grief! I had no idea you guys were that big. I thought you guys were like a small dealer.
@Ramdodge582
5 жыл бұрын
surprised no screw compressor.
@bravejango12
2 жыл бұрын
Those are some Big Ass Fans.
@georgeessman6824
4 жыл бұрын
It takes so many different brands. They sale 25 brands to do what JD does all under one brand. It’s just my opinion but I don’t think they can be very efficient just based on all the different brands it takes to compete with JD.
@georgeessman6824
4 жыл бұрын
Neil, does a very good job with all the videos. He’s a little biased, but that’s to be expected!
@MessicksEquip
4 жыл бұрын
part of the reason we have so many brands is because we pluck the best the industry has to offer from many different companies. While the big companies want to be viewed as able to fulfill your every need, they never will be the best at everything. I talk about application a lot in these videos. Having a wide selection allows us to choose the best tool for the job, not the tool that happens to be painted a certain color.
@mooman86
5 жыл бұрын
Build a spot in Wisconsin and I’ll come work 😀😀
@neiljordan2991
5 жыл бұрын
You would think you would sell John Deere’s so you could have more maintenance work going to need a bigger shop
@jakeoht791
4 жыл бұрын
Imagine how much Home Depot spends on Ac bills for one store a year.
@MessicksEquip
4 жыл бұрын
That's a lot of fans
@travelinthru9519
5 жыл бұрын
You need to go national
@danholden2570
5 жыл бұрын
Will you compare kubota vs RK tractors! Please lol
@MessicksEquip
5 жыл бұрын
Never seen one before, not even sure were the nearest store wouldbe
@danholden2570
5 жыл бұрын
Yeah I’m not sure if you have Rural Kings up there lol
@bobhurley2565
5 жыл бұрын
Do h have anh stores in Mo?
@horseblinderson4747
5 жыл бұрын
They got 4-5 in Pennsylvania maybe on in Maryland.
@bobhurley2565
5 жыл бұрын
@@horseblinderson4747 thanks!
@horseblinderson4747
5 жыл бұрын
@@bobhurley2565 I think there's a couple Branson dealers through the Midwest, they're still a little new but they're about the most iron you can get on the ground for a little less money to boot on the chance you can't find a Bota dealer.
@bobhurley2565
5 жыл бұрын
@@horseblinderson4747 hey thanks foe your time.!
@lessonslearnedmovies
3 жыл бұрын
Hi Neil, I would like to send you an email. About plans to set up a shop in my country. I am hoping we could talk more.
@MessicksEquip
3 жыл бұрын
We would not have any interest. Thanks though.
@StubProductions
5 жыл бұрын
“Light Triage”. Come on man! It’s a damn tractor not a person with a missing foot. Turn down the drama dial.
@wildbill23c
5 жыл бұрын
I mean in the peak of farm season when a tractor goes down its probably more important than a missing foot LOL.
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