Intune Remote Help, released a to Public Preview a little while ago, is a tool that allows admins to offer remote help, or Remote Assistance, to users within their organisation.
Remote Help is based on Quick Assist, an inbuilt app within Windows 10 or Windows 11, however the Remote Help app must be either manually installed, or deployed to the end user device.
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Dean Ellerby is a Microsoft Certified Trainer, Organiser at CloudManagement.Community, Contributor at Petri.com and a Workspace Solution Architect at CDW UK. He's on Twitter @dean_ellerby. Any views or opinions expressed here are his own.
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