The First Impression aspects of your club's quality do impact the likelihood that guests will become members. When thinking about the kind of first impression you would like guests to have, think "Professional" and "Welcoming." Listen to Dianne as she talks about why it is important to show guests you are serious about what you are doing as a club and that you would like them to be part of your community.
Негізгі бет Moments of Truth Reflections: First Impressions and Membership Growth with Dianne Wanja
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