Something I found missing from the documentation is how to reset the watch when it's not communicating with a phone anymore. It happend to me while it was connected to a Heart Rate measurement device. All buttons were working but the phone would not connect anymore. I received a fast reply from customer service: here is how to do a hard reset from the watch side: click 10 times on the crown (at 3:00 o'clock) and on the 10th times keep the crown pressed at least 10 second until you hear a bip sound. The watch will then reset itself pointing to 10:10. (clicking 10 times on the crown means to go through all the menus, as I had a HRM device connected, I believe I had to press 11 times)
@offworldconstructions
3 ай бұрын
This doesn't work on the 'alive" version. Tried 10 clicks, 11, 12, 9 etc nothing
@bmwstrikertv3233
5 жыл бұрын
Thanks for the review. Planning to buy this Alpina at the end of May, wanna get Freeride World Tour Special Edition. Hope there won't be any problems, just hope...
@johnhebert3855
2 жыл бұрын
I recently purchased one of these because it was on deep sale from one of our internet purveyors. I got it primarily due to its supposed long-life battery and for its "weather station" data. If you are getting this for a training watch, forget it. Get a Fitbit instead or even a Timex Ironman, those present much more data on the watch as you exercise. With the Alpina, you have to exercise with your phone strapped to your other wrist to get any data. However, its "altimeter" and barometer seem to be very accurately set at the factory. But you cannot update it manually with current data at your location, like most of the other ones I've had. Although the altitude is in feet, the barometer is in hectopascals, and there is nothing you can do about it except memorize the conversion factor: 33.8 and have a calculator available. I know Alpina makes good watches, but this is not one of them.
@Johnny_blu
28 күн бұрын
Disconnect it from Bluetooth and reconnect. Fixed my issue.
@pantelisgiamarellos6
3 жыл бұрын
Mine has also stopped working in the sense that the menus on the digital screen could not change. Pressing any of the three side buttons had no result. After searching and searching again and with the guarantee valid no more and the official service station here in Greece been too far away I decided to remove the battery and refit it. It worked like a dream and since then no problem has repeated itself. Take extra care using high quality precision screwdrivers and then take even more care refitting the O seal in its proper place so as to keep the watch waterproof. I found out about the hard reset procedure afterwards when ALPINA has replied to my email reporting the problem and the method I had to resort to so as to have my watch operating properly while on the go. The hard reset consists of pressing the round center button 10 times and then an 11th time for longer. Hope this helps.
@madbadger85
2 жыл бұрын
The Alpina update trashed my watch!!! Sent it back to them and they reset it. Now the battery has run out, I’m not sending it back to them, cost too much. I’ll change the battery and if it doesn’t work, I’ll throw it in the bin!!
@watchcollectingstrategy
6 жыл бұрын
Sorry to hear that man!
@tobias_dahlberg
6 жыл бұрын
Thanks, hoping to get it fixed asap!
@TomasVolley
3 жыл бұрын
So sorry for you, looks like a nice watch on appearance but if it has quality problems, that sucks.
@-toma-
6 жыл бұрын
As Alpina delivered more watches to the Kickstarters, even more problems arose. Most of the Alpinerx watches stops working within a few days, due to emty batteries, dark digital screens, pushers that don't work anymore, an App thats crashing all the time. The whole Alpinerx kickstarter campaign was an distaster, except the presentation from the alpinerx watch by Alpina. They collected the money from the kickstarters, but what Alpina delivered was appalling, the watch and app are very bad developed and produced and as result an dead watch and your money gone down the drain. Alpina should take their responsebility and refund the kickstarters
@davidhut3670
4 жыл бұрын
I can attest to this.
@ianblair8165
6 жыл бұрын
After the replacement are you still "Loving" this watch. I am looking for a basic activity watch, most interested in chronograph and tracking activity such as distance, while at the same time having a great looking and accurate watch. Is this one you would recommend?
@PedroVeraPuente
6 жыл бұрын
Maybe still on Development.
@tubecan67
3 жыл бұрын
i bought the alpinerx alive. Stopped working properly after 3 days, hands stuck first at 10-10 (which can happen and apparently can be fixed) and then the hands have remained stuck at noon ever since. I unpaired and re-paired repeatedly, hands alignment and such. Nothing works. I wrote 3 times to Alpina and never heard back from them. What a waste of money
@torgny0
3 жыл бұрын
Agree, for the same problem for one month. This watch is a junk and so alpina
@krzysztofapsa546
2 жыл бұрын
I have the same problem, the watch was working normally until the battery was replaced. Resetting it by clicking 10 times doesn't work. Were you able to fix it?
@danieldomjan1254
Жыл бұрын
its the battery issue you need to replace the battery i had same issue too,
@platonphantom1697
Ай бұрын
How to reset this watch without App? My watches disconnected :)))
@danieldomjan1254
Жыл бұрын
its a battery issue i had the same situation i got a new battery in it everything then worked
@JustRobHere
6 жыл бұрын
That stinks. Good luck on getting it fixed.
@tobias_dahlberg
6 жыл бұрын
Yeah.. thanks for watching though!
@ScottSchapiro
6 жыл бұрын
Did you finally get it working?
@tobias_dahlberg
6 жыл бұрын
Yes - it was repaired by Alpina free of cost.
@ScottSchapiro
6 жыл бұрын
Good to know, thanks! Do you know if they have any plans for a scrolling display in the digital portion in order to show more of each notification?
@TechMeNowTV
6 жыл бұрын
No I haven't heard about any of that, although it would be great.
@ScottSchapiro
6 жыл бұрын
That, and the lack of Gmail notifications (if that is still the case) are what is holding me back. Thanks again for the info.
@TechMeNowTV
6 жыл бұрын
No problem! Thanks for watching :)
@oscarduque4991
6 жыл бұрын
Hi, greetings from Brazil! I saw your videos regarding this watch (As I'm interested in buy one). Could you solve this problem or did you have any feedback from Alpina? Thanks
@tobias_dahlberg
6 жыл бұрын
I sent it back to Alpina and they repaired it
@mattngrealestate5444
3 жыл бұрын
You are better off with GShocks.. Way cheaper and many models to choose...
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