Thank you Stephanie, I followed your directions to send back my first return to Temu. I appreciate you sharing this with us.
@a.littlefaith
2 ай бұрын
A great recommendation on returning items, because you never know.
@lindasalfen7879
Жыл бұрын
Interesting to watch as now I know that when my package arrives I will take a picture of the package and everything in it. I can see their point, I have no idea how they keep up with it all lol. Thank you.
@TheCRYSTALLURE
8 ай бұрын
But see this is why they need to put a packing slip in the order! I’m mad rn bc I had all my bags and someone in my house not minding their business threw them all away so I have to ship it back in a box and I’m going to just print the info of my whole order and hope for the best. But that’s something they need to make more aware now if that’s the biggest need.
@mariegriffin4179
8 ай бұрын
I have never been so frustrated with anything as Te Mu's return/refund program. I don't think I will use this again.
@susangjertsen3214
Жыл бұрын
Thanks for sharing your experience. Funny that something told me to keep my Temu bags. So I have all 3 of them. I need to exchange a blouse from my first order and had to wait to see how the second one I ordered in a different color fit. Your video really gave me all the info I needed to do my returns to them. Thanks for some great information. I also wanted to mention that you didn’t try on all the blouses. Almost all of my blouses are XXL (2XL), except for two. Using the size chart for each blouse I ordered one is a 4XL 😮 and it fit well. The blouse I need to return is a 2XL. I ordered another color in a 1XL and it fit beautifully. You may find when you reorder the blouses that they all don’t fit the same. Most of the sizing seems to be the same with Temu, but you may find a few that are erratic like I did. If I hadn’t liked the black 4x one so much I wouldn’t have ordered it just on principle. Lol I did go crazy like you and ordered 15/20 blouses as well. Didn’t intend too, just couldn’t decide. Only 2 are being returned because I don’t like them in person and one for sizing. The quality is definitely there in their products and I’ve been happy will all my purchases. Again thanks for sharing and have a blessed day.
@ProfessorCupcakeTV
7 ай бұрын
This was a very helpful video. Thank you, Stefani. ❤❤❤
@Boxer_Brigade
Жыл бұрын
I sent back 3 returns in same box and they credited me for only 2 of the 3. Temu claims not to have gotten the 3rd return of $36. I had been doing good Temu jewelry review videos until now. I did make a negative review video explaining how Temu kept $36 return, I guess I'll be going to Shein now. I had really enjoyed Temu up till now.
@susanannadsouz312990
5 ай бұрын
I have this same issue . So they never found it ?
@victoriagranadillo8161
Жыл бұрын
Did you get your money back?
@gorymarty56
Жыл бұрын
Oh darn I threw the bag away. So no original label. My bad
@treetree3446
Жыл бұрын
Did you have to pay $7.99 per item returned?
@TawanaTerrellDesigns
8 ай бұрын
Do you have to have the original packaging with the bar code to get your refund? I can’t find the packaging for 2 of my items that I have to send back to them and on the website they say you have to have the barcode. Thank you.
@TheCRYSTALLURE
8 ай бұрын
This is what I’m trying to figure out. Last time I sent stuff back I don’t even remember needing to have the barcode for certain things. But this imo is why aliexpress at least is slightly better - we get the packing slip! This is much more of a hassle to remember to keep the bags when they only put the barcode on the bag instead of also printing it and having it attached to our order within the app. That would be smarter.
@TawanaTerrellDesigns
8 ай бұрын
Thank you for getting back to me🥰IKR … I sent my return back with a note, and they gave me my money 💴😍I wasn’t sure because on the website it stated you have to have a barcode to get your refund😣but I got my money … so I was glad it all worked out. You are so right they need to give an invoice (that would work so much better)🤗
@TheCRYSTALLURE
8 ай бұрын
@@TawanaTerrellDesigns okay thank goodness! That’s what I was planning on doing as well! I didn’t wanna take any chances on missing out on getting my money back. Thank you for responding and letting me know how that went as well🙌🏾🙌🏾 Edit: also I did start a chat with customer service yesterday to try to give a heads up I was going to print out my order details and add the note but they started my refund early so now I’m just gonna mail the stuff back and add my note still but also add that I spoke with customer service and everything should be fine. Bc what they don’t want is my wrath lol.
@TawanaTerrellDesigns
8 ай бұрын
My pleasure, you are most welcome 🙏🏾 Thank you for your informative video and sharing how things go! I know that’s right lol they better run 🏃🏽♀️you your money 💴or they gonna feel your wrath! Let me know how it goes, it should be no way for them not give you your refund especially after speaking with one of their customer service representatives🤷🏽♀️
@user-nc5pk3fs8e
Жыл бұрын
Does it have to be a box? Cause i sent mine in a plastic package. I dont have boxes. Lol! Now im worried.
@StefeniHarvey0819
Жыл бұрын
I don't believe so. My box was an Amazon box. LOL 😆
@mrbrain4179
Жыл бұрын
did you get your money back? cause I want to return it in a plastic package as well 😂
@user-nc5pk3fs8e
Жыл бұрын
@@mrbrain4179 yes! I sent it in a poly bag. The ones usually used for packages. Amazon and shein use them alot so if you have any laying around lol you can use that. I keep some of mine just incase.
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