Thanks for this video.. curious about a couple things if you still follow comments - 1) Can you create your own macros / actions or does that require an integrator to do each time you want set up an action? 2) How does it communicate to your TV / AVR? Does the savant hub use an IR blaster?
@NickC9545
3 жыл бұрын
I had a lot of problems with this remote and moving on to the Logitech Harmony. You can do quite a bit with the Harmony, including macros. They have a new proline that has even more customization capability.
@luchoagarcia
7 жыл бұрын
Check costumer service now Absolutely not support with a phone call. Now you must e mail your problem and get the answer 24 hours latter And your normal answer is to fallow a troubleshooting in the app Costumer service is un existent if you have a particular problem not listed on the troubleshoot section of the app
@NickC9545
7 жыл бұрын
I noticed this as well. When I first got the remote, I could call their tech support number (1 (855) 572-8268) and get help. Now it's all through e-mail which can take more than a day to get a reply. If you're trying to have a dialogue, email is about as efficient as sending telegrams back and forth. If customer support is a priority, I would stick with Logitech (although they have scaled theirs back quite a bit lately).
@milesella1
6 жыл бұрын
Savant is NOT a remote but a control system. Logitech is not even in the same universe,apples and oranges guys.
@dranksinatraa
4 жыл бұрын
Where can I buy one
@NickC9545
3 жыл бұрын
I cannot recommend this remote any longer. The support is far better with the Logitech Harmony (not perfect, but far better).
@dranksinatraa
3 жыл бұрын
@@NickC9545 Yeah I ended up getting the Logitech 2400 pro and I love it, super reliable.
@MrCuerv010
4 жыл бұрын
My remote is out of sync, anyone know how to resync
@NickC9545
4 жыл бұрын
Are you using the Savant model in this video? I know this isn't the answer you're looking for but I gave up on the Savant and replaced it with a Logitech Harmony Elite.
@MrCuerv010
4 жыл бұрын
Nick C. Yea same one, and I’m kind of leaning the same way. I paid for a full theater room build from magnolia theater and that’s the remote they recommend. It’s been a year and it went out of sync last week. They wanted to charge $150 to come out and reprogram it, lol they’re out of their mind.
@NickC9545
4 жыл бұрын
MrCuerv010 If you get the Harmony, I’ll make a video showing how to program it.
@SuCKeRPunCH187
7 жыл бұрын
what if u want to punch in a channel number
@NickC9545
7 жыл бұрын
You can swipe the screen and it displays a number pad. You seem to like punching things! : D
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