Your cart abandonment automation triggers with emails. If the user has provided their email and phone number on the checkout page and then abandoned it, you’ll be able to send SMS reminders to recover their abandoned carts. In this case, both the phone number and email address will appear under the details column one after the other. Check this guide on how to do it: funnelkit.com/woocommerce-cart-abandoment/ If you still have questions, reach out to us at: funnelkit.com/support/
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