Our Assistant Warehouse Manager Matt provides guidance on how to address common issues with new purchases, such as mattresses and bases, before contacting customer service.
We recommend checking support structures and performing a power cycle for electronic items. Frame issues are a frequent cause of mattress problems, and customers should verify that their frames have a center support and legs touching the ground.
For issues related to comfort, it's important to try the mattress for at least 30 days before considering a comfort exchange. But after that period, there options such as toppers or mattress replacements to enhance customer satisfaction.
If you've tried everything first, we're happy for you to reach out to our customer service team for assistance by calling the store or emailing us at customers@bedroomsandmore.com.
Негізгі бет Our Customer Service After Your Purchase | Bedrooms & More
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