I was in Sydney for New Year's Eve and I stayed at Park Hyatt Sydney. Overall score: 8/10
I love this hotel!
I booked a base king room before last year's devaluation for about 30K Hyatt points a night. The hotel has a minimum night requirement for bookings that include the NYE.
My room was facing the Harbor Bridge. It was very spacious, and there was a welcome note along with Australian red wine and some food.
The toiletries were all Le Labo.
The rooftop has the pool and great views of the harbor.
The star of the show is the breakfast. It was included with my Globalist status, but I believe it's also included for every room. There's both a la carte items as well as the buffet where they make sure that they feed you well. It was amazing to have such a great breakfast with the Sydney Opera House views and amazing service.
My only issue is the staff at the reception were not very knowledgeable; at the time of check in, no one told me about the amenities, the special NYE activities or how the breakfast works. The hotel manager also seems to dislike Globalists or Hyatt loyalists because my interaction with him around a potential upgrade left a bad taste in my mouth. I wonder how Hyatt appointed someone like him to one of their most important hotels. These are the two issues why I'm cutting 2 points.
There was a private boat tour for hotel guests, as well as champagne happy hour during the lead that led to NYE.
In front of the hotel (which doesn't see the bridge) was reserved for the guests during the NYE fireworks, and hotel guests also had access to the park next door to see both the bridge and the Opera House during the show.
Overall I would recommend this hotel to anyone, especially for witnessing the NYE events.
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