My collar is flashinhlg green about 5 time per second( very fast)...why?
@PetcontrolhqAu-sales
Жыл бұрын
If your Pet Control HQ collar is flashing a continuous green light it means that you have accidentally unpaired your collar from your remote. The collar in an unpaired state will not work with your remote or your dog fence. To pair the collar please follow these steps: - To pair the remote to the collar please press the Plus and lightning bolt buttons at the same time (top left and third from the top right) until the numbers on the screen are running and with remote antenna touching the collar next to the green LED light press either buttons 1,2 or 3 until a beep or 2 occurs. - Then press the Plus and lightning bolt buttons at the same time (top left and third from the top right) until the numbers on the screen stop running. The collar should now be paired. To Test: - Please press the button 1,2 or 3 on the remote (whichever you paired the collar to) and then press the vibrate button (second row down on the right). If the collar vibrates then it is paired. Please find a video attached on how to pair your remote to your dog collar. Please first unpair the one collar from the remote and then pair it again to the remote accept selecting dog selection button “2.” kzitem.info/news/bejne/wIiQyo5uiImpZ5w&t
@meganyoung1962
Жыл бұрын
My collars work, but my fence (suddenly) no longer does
@PetcontrolhqAu-sales
Жыл бұрын
Hi Megan please can you reach out to our technical support team on 855 650 0730 (USA & CA) and 1800 755 303 (AUS & NZ) they will troubleshoot and resolve your issue with you.
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