This is probably an issue with your head being too low. Remove it and reinstall it and just stop after it clicks into place and it shouldn't make this noise anymore. Unlike oral b sonicare heads do not seem to be made to sit flush on the base. There has to be a gap
@gavincurtis
Жыл бұрын
It’s a defect. Both of ours have failed the exact same way. Motor vibrates inside but nothing to the brush head. The shaft is all loose. Very common problem for every single one made.
@victuringan1429
Жыл бұрын
Its on max intensity
@BriNathanCollins
Жыл бұрын
You can adjust the speed if you don’t want it to be so loud.
@MaximillianCallender
11 ай бұрын
That’s not the point
@kangleonglim1934
Жыл бұрын
i had 2 diamond clean of the same model, one sound just like yours and the other sound much softer. Am not sure if the loudness is normal or faulty.
@marekkowalski3814
Жыл бұрын
Hello, in your opinion which toothbrush is better: Diamond Clean 9000 or Sonicare DiamondClean Prestige?
@hudizzle3289
Жыл бұрын
@@marekkowalski3814well the prestige 9900 is their top toothbrush mine came in today and I love it
@Knobber
10 ай бұрын
I can confirm that it is faulty.
@Knobber
10 ай бұрын
I now have both. The 9900 needs to repaired, the 9000 works stable.@@marekkowalski3814
@Der_Psychologe_
Жыл бұрын
I have the same defect. At the beginning there was not this noise. The problem is at the top of the metal pin. This moves too much. So no this sound is not normal and with the change of mode the noise only gets quieter, but the problem remains. The metal pin moves in the other modes only less and does not bang on the frame of the toothbrush. I guess this is the solution: kzitem.info/news/bejne/yJp_nH6ZkIZ2gXY
@Knobber
10 ай бұрын
Philips replace it for free in warranty.
@Downunder86
Жыл бұрын
Is it fixable? Mine does the same
@racecrunch8365
Жыл бұрын
Yes you have to open her and tightn the screw on top
@drakewhisper656
Жыл бұрын
It's probably a mode. This toothbrush works this way on white, deep clean mode. Just switch to clean mode in the app and it will sound different
@Knobber
10 ай бұрын
Philips replace it for free in warranty.
@Oerger89
8 ай бұрын
@@drakewhisper656jesus christ no its not a mode. Do you have this toothbrush? If so you would know if a speciffic mode makes this sound, which there isnt. If you dont have one, stop commenting such bullshit. The sound you guys hear is rattling from a part that has loosened because of the vibration, in 95% of the cases its a screw that needs to be tightened. And the issue needs to get fixed because its much less effective for your oral health atm but you need to be smart about it. Do this: Contact philips, show them video, ask for consent in writing that you can open it witgout voiding warranty and fix the problem yourself in top 20 mins where 18 mins is you struggling to open the bottom cap, instead of sending it to a workshop for 3 weeks.. or worse, they send you a new one and this fully usable device ends up as unessecary electrical waste.
@kinGstyLe20
11 ай бұрын
sounds stupid but to fix it remove the brush and lay a towel on the floor and hit the metal pin up side down hard against the floor - it worked for 2 brushes already
@LiliS319
8 ай бұрын
Diy manual toothbrush?
@AMGTT
5 ай бұрын
That’s actually normal
@Knobber
11 ай бұрын
Megoldodott?
@ellierome9619
2 жыл бұрын
Oh lord😂
@SharedAccount-x5i
2 ай бұрын
Change the intensity boy
@gavincurtis
Жыл бұрын
You have to buy the $1000 one to get twice the life before it fails.
@lamby420
Жыл бұрын
Lol thats normal y'all sheep
@agk9700
Жыл бұрын
Lol themed people are so spoiled they can’t even handle a little noise :D
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