Dan..... I love listening to your Chanel and I’ll do so even if the subject doesn’t relate to my present situation, because I always learn something from you. And I have to say that today when you said that people should contact you even if they don’t have the money to follow the webinar.... it melted my heart. I’m simply taking the time to write and tell You, that you are a good person 💗 Have a great day ✨ Friendship from 🇨🇦
@TheWizardOfWords
4 жыл бұрын
Thank you so much, Cardinal. Please know that I meant what I said. Dan
@seahorse6284
4 жыл бұрын
Online Communication Skills Training Courses I know that you do 🤗
@katherineshields1434
2 жыл бұрын
😂 Haha! " I do things like eat at my desk" omg I almost cried! So right!
@TheWizardOfWords
2 жыл бұрын
Katherine! Do you want to put the cafeteria lady out of business?
@JaymeeKay
11 ай бұрын
I am studying Dan videos today. My Notebook and favorite pen are ready. My favorite was "the computers are down" part. You are a genius! You actually said it was a gift. I almost laughed until you proved it. Anyway, thank you because I am now going to take that tip and train others with it. Genius. You are a gift. P.S. I like and comment on everything I watch on the off chance it helps your metrics. That and let's face it I have a lot to say. 😂
@TheWizardOfWords
11 ай бұрын
That is awesome! Good luck, Jamiekay.
@annamoore3129
9 ай бұрын
I've recently started working in retail. I'm taking notes and writing scripts for the questions I repeatedly get asked.
@JN81224
4 жыл бұрын
Oh dear, I use many of these danger phases. Thank you very much Dan!
@TheWizardOfWords
4 жыл бұрын
Happy to be of help, Jennifer. Dan
@princessnature1
3 жыл бұрын
Thank you so much about the customer service video, I've been working in retail for so long and I have always wanted to better my communication with customers and coworkers. You make me feel more confident and prepared when ever dealing with something complicated.
@TheWizardOfWords
3 жыл бұрын
Very happy to have helped, Princess Apple Tree. I've spent quite a bit of time in customer service-related positions. In fact, I'm in one right now :)
@princessnature1
3 жыл бұрын
@@TheWizardOfWords Thats great! customer service is everywhere and sometimes as a customer, confusion can be seen through little words that a coworker says. And those are always hard to fix, you should make more videos on customer service. :)
@ShiaGirl18
4 жыл бұрын
Hey, Dan! Thank you for uploading a great video!
@TheWizardOfWords
4 жыл бұрын
You bet--and look for more ShiaGirl.
@ShiaGirl18
4 жыл бұрын
@@TheWizardOfWords I'll look out for more ☺
@maryhunt5171
2 жыл бұрын
Just love Dan! Your humor is so perfect! I have turned our daughter on to you. She has started her own coaching business ( not related to your's in any way) and I know she'll flourish listening to you describe the many ways to handle the myriad situations we all can encounter when dealing with "the internet" and all that entails. I love listening to you. You resonate with me ( older generation) and, although I have been self-employed for over 2 decades, I have learned so much from you. Thank you, Dan.
@TheWizardOfWords
2 жыл бұрын
You are welcome, Mary and if I can help your daughter in any way, I'd be happy to do so. We're all here trying to improve things--no competitors, only colleagues--hopefully changing the global dialogue one conversation at a time.
@WorkingProgress17
8 ай бұрын
These common phrases to avoid are used so often, I feel like I can count on them 98% of the time. I am stunned that it is 2024 and we haven't progressed more as a society.
@angelicaschmitz-anderson8576
4 жыл бұрын
Dan -- Your suggested phrases are on point! I have shared this video with my colleagues at work and it travelled through all the departments! One of the managers got lost in that Dan O'Connor vortex and reported that he will be pulling many of your videos for training his department. No matter what the topic is I learn so much from you. Stay well and stay safe Dan!
@TheWizardOfWords
4 жыл бұрын
Many thanks, Angelica, and please tell that manager that I do onsite training (virtual training, during Covid) and would be happy to shoot your company a bid for that. Drop me a note, or have the manager that is lost in my vortex drop me a note--at dan@danoconnortraining.com I LOVE the fact that my videos are being used for training, and the only thing I can POSSIBLY think of that would be better is--me--showing up to train in person (virtually at this time, of course) :) :)
@angelicaschmitz-anderson8576
3 жыл бұрын
@@TheWizardOfWords I have passed all of the information on to my manager. A virtual training session with you would be incredibly beneficial for our organization.
@chinkyfist6655
4 жыл бұрын
Your vids are quite enjoyable. I like your funny examples. It makes watching them not boring. Thanks for sharing.
@TheWizardOfWords
4 жыл бұрын
Thank you, and please see my answer to you on another video.
@KaraCollleen1980
Жыл бұрын
I just stumbled on this tonight. Thank you so very much for creating. Videos are such a wonderful tool. I am going to start implementing these techniques in my daily routine. You are amazing!
@TheWizardOfWords
Жыл бұрын
Welcome. I hope you subscribed and I hope you become a member :)
@Linda-390
2 жыл бұрын
Sorry bout that 😬 Yes, I am paying attention!! 🤩 You are my inspiration, Dan 😃. Instead of having ONLY Seinfeld in my head, now I've got YOUR voices and background audio rolling around in there too 🤣😍. Life is good 👍🏻
@TheWizardOfWords
2 жыл бұрын
There's room for Seinfeld and me, Linda--guaranteed. And I'm in good company!
@mercurious6699
4 жыл бұрын
Thanks so much for these great insights, always appreciate your videos
@TheWizardOfWords
4 жыл бұрын
Thanks for your comment Mercurius, and please like and share. Dan
@DJ6LXORIOUS
4 жыл бұрын
You’re amazing 😍 love this
@TheWizardOfWords
4 жыл бұрын
Hope it helps you, Ariana. Dan
@tamilynn7130
2 жыл бұрын
This is my favorite video. I feel like sending it to my coworkers. Would that be rude, lol.
@nattygirldred
2 жыл бұрын
You are GOLDEN! , You tips, your coaching style, your content and personality. Just Golden! 🏅🥇🏆👑
@TheWizardOfWords
2 жыл бұрын
Thank you; I'm striving for platinum, but I'll settle for the gold.
@Booby_toesdays
Жыл бұрын
I know this is two years old but I tell customers “thank you for telling me and letting me make the moment right. I am going to fix this right now.”
@TheWizardOfWords
Жыл бұрын
Perfect!
@foxdeer
3 жыл бұрын
I love your videos and watch them regularly. We are not taught these principles at all when growing up and it is a huge help to me to learn these communication skills to be a better person. Thank you for sharing this information with the world.
@TheWizardOfWords
3 жыл бұрын
Thanks much, Darcy. We are all trying to be better people--every single day.
@KimitaDom
3 жыл бұрын
Could you please make more videos like this??🙏🏻🙏🏻🙏🏻 I really need to get a job in a call center, but my mind goes blank when I talk to people. I really need to prepare a lot before hand 😣 💕💕💕💕💕💕💕💕💕💕I would love to have a friend like you, I'm sure I'd learn a lot from you while laughing 💕💕💕
@kelleycosgrove9720
Жыл бұрын
Stopped the video early on so I don’t forget to say 😂🤣😂🤣😂 hysterical! ( I was in sales/customer service for 25+ years) and so spot on. Also, with the longer facial hair and hair, you’re a dead ringer for Robert Downey Jr.!
@TheWizardOfWords
Жыл бұрын
Robet Downey, Jr. DON'T I WISH.
@andreapizzitolathompson3842
4 жыл бұрын
Dan..you and your content is fantastic. Love your videos and power vs danger phrases!
@TheWizardOfWords
4 жыл бұрын
Thanks, Andrea, and I encourage you to share these videos with EVERYONE! :)
@danb316
4 жыл бұрын
inspiring , absolutely inspiring
@TheWizardOfWords
4 жыл бұрын
Many thanks, Dan B.
@nataliazamarlik9740
3 жыл бұрын
Brilliant per usual!!!
@TheWizardOfWords
3 жыл бұрын
Hey, I just sent an email to you! :) Let me know if you didn't get it. :)
@jamescervantes4785
4 жыл бұрын
I'm a sales trainer at my job and your videos always help me get more creative with my presentations! Subscribed for sure and bringing more ppl to your channel.
@TheWizardOfWords
4 жыл бұрын
Thank you Mike-for your reinforcing words and for bringing people to my channel. Check out my website danoconnortraining.com and let Jean know if any of those programs (in the shop) could help with your training program. jean@danoconnortraining.com Step Out of the Shadows and Speak is the one I had in mind--several sales and customer service sections in there, as you'll see if you click "course curriculum" at the very end of the description. Again, thanks for your kind words, Mike. Dan
@linhngo7398
2 жыл бұрын
Thank you so much!!!!
@olympia.i_rea
4 жыл бұрын
thanks for this! this made me laugh and made my evening! excellent examples!
@TheWizardOfWords
3 жыл бұрын
Glad you enjoyed it Olympia. :)
@djw8591
3 жыл бұрын
This was brilliant! Loved the tip regarding how to talk to the customer when the computer is slow!!
@TheWizardOfWords
3 жыл бұрын
Glad it was helpful, DJW.
@LaurenceCaudwell
4 жыл бұрын
Excellent
@TheWizardOfWords
4 жыл бұрын
Thank you much, Laurence. Please stay tuned for more.
@heathergiron9018
3 жыл бұрын
Thank you for the learning experience. Today, I subscribed and enrolled to your premium content, something I have never done before. I was struggling to maintain my professionalism after a harsh encounter with a difficult boss this week. I feel empowered now and would like to learn more about the danger phrases to avoid with my customers.
@TheWizardOfWords
3 жыл бұрын
Heather, write Jean at jean@danoconnortraining.com She might have a gift for you. :)
@lr692
3 жыл бұрын
Hahaha "bossy face town" laffin' thx4that
@TheMrSIrknight
4 жыл бұрын
I love your videos! I have been watching them for a long time. The first video I watched was when you did your 3 magic phrases. “That’s interesting”. I saw it when you posted it. I’m your videos have helped me so much throughout the years. I’m 29 now.
@TheWizardOfWords
4 жыл бұрын
Omigod, TheMrSirknight, I would like to give you a reward for your loyalty. Anybody who would watch that first video and then stick with me deserves a big reward. Please email Jean at jean@danoconnortraining.com and she'll know what to do.
@adamstubes
4 жыл бұрын
U are soooo great.
@TheWizardOfWords
4 жыл бұрын
Many thanks Gm4.
@Shnnnzlsmth
4 жыл бұрын
I enjoy this content so much!
@TheWizardOfWords
4 жыл бұрын
Thank you, Shannon. Please like and share.
@toyfromphilly6351
3 жыл бұрын
You are awesome! I laughed the entire time! Facts!!! This video is a must see for anyone in customer service!
@TheWizardOfWords
3 жыл бұрын
Well then share it, Trusting! Share it! :)
@Trixyjones
3 жыл бұрын
If I could make a request to expand this great topic, it's the "no" answer that I hear often. The customer may ask if it comes in orange, and they hear 'No' instead of "not right now, but other poppy colors are available' which feels so much more like an open door to keep looking.
@TheWizardOfWords
3 жыл бұрын
That open door is the key (to use a phrase). There are so many answers better than "no" in most customer service situations.
@Sara-sn6lg
3 жыл бұрын
You deserve more subscribers and viewers Dan. You are awesome thank you for all your lessons :)
@TheWizardOfWords
3 жыл бұрын
Well then get busy sharing, Sarah!
@fabiolamanon1652
4 жыл бұрын
I love your information!!!
@TheWizardOfWords
4 жыл бұрын
Thanks much, Fabiola--for your comment and your email. Dan
@julier6385
4 жыл бұрын
Excited for the upcoming course, Dan!
@TheWizardOfWords
4 жыл бұрын
Stay tuned, Jay. Dan
@KimitaDom
3 жыл бұрын
That doggy is so cute 💕💕
@benink5690
Жыл бұрын
I am playing a bunch of you're videos today. Would love to speak more. I got a csx job and was promoted very quickly to management. So I'm a but shaken up by it lol. So I want to be more sharp. I'm not going to be articulate writing on KZitem fyi
@TheWizardOfWords
Жыл бұрын
Ben, if you want more comprehensive training, go to danoconnortraining.com and check out the Step Out of the Shadows and Speak 50-lesson program, and also the VIP complete training package that includes the Step Out program--and more.
@fruutter7061
4 жыл бұрын
Congratulations on your new "youtube outfit"! It looks great! I miss the livestreams though. Much love, Your fan forever and ever :)
@TheWizardOfWords
4 жыл бұрын
Please stay tuned. I'm going to start live-streaming next week or the week after. And much love right back at you!
@tony-persuasionsecrets3363
4 жыл бұрын
That’s great! Thanks!
@TheWizardOfWords
4 жыл бұрын
Thank you Tony. BTW, I have a couple videos on persuasion coming up soon. Please stay tuned and share. Dan
@annipaulekas2349
Жыл бұрын
I prefer “oh man! I hate it when that happens! Let me see if my manager can solve that problem. Please come out of this line. I’ll tell the manager how important this is to You. I’m sure he will do everything to solve your concern. I then personally escort the customer into the managers office. They come out mollified.
@unnamedchannel1237
3 жыл бұрын
I try to not speak negative tone to a client. Like the first one, no problem to me no is a negative I would try to be a positive toward them something like “your welcome”
@TheWizardOfWords
3 жыл бұрын
Absolutely, Un Named.
@MelindaLongoria
3 жыл бұрын
Hi Olga, thank you for calling XYZ. So that I can get you started, can I have your membership card? I apologise about how the last rep treated you. Yes, you are right. I will get this item returned for you right away. So that I can look up your previous return request, and save you some time, who you were working with before? Hey Olga, while this information is coming up, could you provide me with the number at the bottom of your receipt? Take away: State the reason for the question and then ask the question. Ask questions while waiting for system issues, instead of pointing the system issues out. (Dan, thank you for posting this video. You are helping me take my service to the next level). ❤️
@TheWizardOfWords
3 жыл бұрын
You got it, Melinda. And kudos to you for WANTING to take your service to the next level.
@dianedonohue9855
3 жыл бұрын
You're are so freaky helpful!!!
@TheWizardOfWords
3 жыл бұрын
I certainly do my best, diane. I'm looking at your helmet and guessing you are a visitor from another planet?
@justinelliott4087
4 жыл бұрын
Hi Dan, I have a video idea. I'd love to know your thoughts on communicating when you have to keep a secondary audience in mind. Some examples would be if a customer is very upset and drawing attention to themselves; a person starts recording you and those who view the video later will likely not be told the whole story, or you are sending an email that has the potential to be published (I don't know if you handle written communications, but thought I'd throw that in there). Thanks for all of your training. I've had multiple promotions over the years that I'd graciously like to give you some credit for. I've got one of your books and have watched many of your videos.
@TheWizardOfWords
4 жыл бұрын
First, Justin--thank you for the credit! I'm grateful to have helped in any way. My best advice would be this: Make certain your communication is mindful under ALL circumstances, and then the secondary audience won't be a big concern. For example, if a customer is yelling and you find yourself becoming angry--and you say things that show that anger--and you're caught on tape without the full context--yes, you will look bad. However, if you are calmly handling the situation, remembering that customer service is all about serving customers :) you won't be reacting to the customer's anger. You will be keeping your cool, engaging mindfully, and solving the problem. So if you are caught on tape without context--no problem. And yes, I handle emails as part of communication training. One of the first rules of emails is--emails are to be used for communicating facts and dates and making plans--"Meeting on June 24th at 8:00 in the break room" is an example. Emails should not be used for personal interaction, such as "The way you conducted yourself at the meeting was appalling." (The exception to this would be a positive reinforcement email, such as "you did an outstanding job!") Therefore, Justin, I would advise--don't put anything in an email THAT CANNOT BE PUBLISHED TO THE WORLD. If you have a personal or even a professional matter to discuss--do it in person. If you can't do that, do it on the phone. Don't do it via email where the recipient determines tone. Emails are notorious for causing misunderstandings. Do it in person or by phone so that YOU determine tone and can immediately clear up any misunderstandings.
@justinelliott4087
4 жыл бұрын
Online Communication Skills Training Courses Dan, thank you for the detail in your reply. I’ll put the information to immediate use. Please know the positivity and care you provide is noticed, and I can only hope is also contagious.
@Timmsy
2 жыл бұрын
Just have to say I think you're so funny, smart and gorgeous Dan 🙂
@TheWizardOfWords
2 жыл бұрын
One more person my mother paid to comment, I'm sure. :)
@stargazer7987
Жыл бұрын
How to say instead of saying- " I'm sorry, I'm unable to make any changes now as per the policy." ?
@TheWizardOfWords
Жыл бұрын
Tell them the benefit to them--whatever you're saying. There is always SOME WAY it is benefitting them--even if it's a fine. You have to give this a great deal of thought, but I assure you that most "Policy issues" can be converted to benefit statements.
@lareinaabercrumbie4937
3 жыл бұрын
I love this and you!
@TheWizardOfWords
3 жыл бұрын
Right back at you Lareina!
@brucemah609
3 жыл бұрын
I Love You!!
@TheWizardOfWords
3 жыл бұрын
Well right back at you F Gon.
@cb7201
3 жыл бұрын
I close down instead of speaking up cause I don't want you say the wrong thing...I end up getting angry cause I ruminate..any advice?
@medeaendor3706
4 жыл бұрын
Please Dan can u do a video for the opposite scenario, like for customers when aggressive call centers call and want to sell u something and don't stop to argue or call. 20 min ago a women called to sell my father a new heating system for the house, she thought I was him and did not stop to argue even though I said "no thank you"
@TheWizardOfWords
4 жыл бұрын
Hi Medea. Politely interrupt and say "Thank you for calling, but I am not interested." If they persist, hang up the phone without further comment. That is not being rude; hanging up is a RESPONSE to the rude behavior of the caller.
@medeaendor3706
4 жыл бұрын
Thank you
@E4TA67
3 жыл бұрын
Hey Dan, as an RN I am expected to provide education to my patient everyday. Currently I take care of a 2-year-old in the home who has a very rare genetic condition which is complicated and deadly. I spend a lot of time everyday researching her disease to present new information to her mother. Quite often her mother is quick to discount what I tell her. The child is at a critical time of development in her life where intense therapy needs to be aggressively sought after. I don't feel like we were making any progress in her therapy and are on the wrong path. It's frustrating. Could you give me some tips on presenting information in a way that may persuade her to listen. Typically while the child is taking a nap I research a topic and then send links to her phone then when she gets home I give her a brief summary. Often it can be difficult to have her full attention because her other child demands her attention when I am there. Thanks ❤️
@TheWizardOfWords
3 жыл бұрын
Elizabeth, is it possible to speak to this woman outside of the home--just once? Is it possible to have JUST ONE conversation with her--maybe over coffee--to explain what you are thinking--without an article, charts, graphs or anything--just a professional talking to the mother of a critically ill person whom you believe needs someone else to enter the situation (the person who can deliver the intense therapy?) Maybe this woman feels overwhelmed by the information she's receiving and is thinking I JUST CANT DEAL WITH THIS FOR ONE MORE SECOND. I know that it is not your job to have coffee with clients. I am just wondering if a personal approach in a calm situation might work for you--so you can get your ideas across and help your patient.
@SincerelyYona
4 жыл бұрын
How about “ I don’t know”.
@TheWizardOfWords
4 жыл бұрын
How about "I don't have that answer right now, but if you give me a few minutes, I'll get it for you!"
@pieluvr7362
3 жыл бұрын
But on top of you when u walk in saying can i help you
@hishealer
4 жыл бұрын
Question: Is there a polite way to shorten the "How are you/nice weather we're having" phase of a call? We have a frequent business partner that doesn't care how many calls are on hold, and will get more insistent if I try to direct him to business. He called my boss complaining I was rude because I wouldn't tell him my opinions on the weather. I never had a chance to try to help him because he's just too Southern to ever GET TO THE POINT! (I'm Southern too, and in person, it might be charming. On the phone...not so much.)
@TheWizardOfWords
4 жыл бұрын
Hi Tika--maybe a navigational phrase?? That is a phrase that re-directs. So your answer might be "Whew, it is much colder than this time last year. I'm freezing as I route you to Mr. Bigboss!" And before he can answer, route him to Mr. Bigboss.
@pieluvr7362
3 жыл бұрын
Try pleasant day we're having
@GEMISUN-VIRGOMOON
4 жыл бұрын
I had a customer who wanted me to look up her card balance a second after a customer dropped a carton of eggs on the floor in a main walkway. How do you tell a customer to wait a moment if they want to be first no matter what (even with an immenent slip, trip or fall hazard)
@TheWizardOfWords
4 жыл бұрын
How about "I will do this immediately for you, after I take care of a dangerous situation in the hallway. I don't want anyone getting hurt. Excuse me one moment please." If the customer doesn't understand something like that--I am afraid there are no words to bring her out of her self-centered fog. If she is disturbed by the wait when you return, just smile and look up her card balance, resisting the urge to discuss the matter further.
@GEMISUN-VIRGOMOON
4 жыл бұрын
@Online Communication Skills Training Courses Perfect! I will be listening and learning a lot, I am an old pup finding myself working in customer service for the first time at age forty! It is nit easy but I am blessed to have found you. I started searching for help because when I speak, even with the best intention, my intention seems to get lost in translation and people do not always walk away happy. I realized I am just not wording things quite right. Your videos are the best, you have a gift and thank you for sharing with us. We have spills at our store frequently, I will be able to make use of this in the future, even the self centered ones, it is true, there is a tactfull way to address that as well. I will practice these words tonight in front of my mirror :)
@pieluvr7362
3 жыл бұрын
If u have an assistant or helper around direct to the clean up in aisle if not sorry Charlie u will figure it out
@brunofuchs1699
3 жыл бұрын
Dan, do you at least get paid when companies force their staff to watch your videos?
@TheWizardOfWords
3 жыл бұрын
Bruno, do I detect a dash of sarcasm there? I get paid when I go in personally or via Zoom to give presentations that companies force their employees to watch. But if owners/managers are penurious and settle for the free videos as a training mechanism--I get stiffed, but happily so because hopefully these videos are still encouraging people to change the global dialogue and all work environments one conversation at a time.
@ustruthfullyspeaking
3 жыл бұрын
I hate customer service and can't wait to quit this dumb job. Only here for the remote position until the pandemic is over. When a customer pisses me off, I write down their name and number and send them an anonymous letter. I also go online and find out everything about them, thanks Catfish show for teaching me this technique. Once I know who their neighbors are and the job they work, I will send more anonymous letters to them too. Customers need to be taught a lesson on being kind to customer service reps. I'm here to cause them misery. Only the nasty idiots on the phone will feel my wrath. My goal is to emotionally hurt them.
@arescue
4 жыл бұрын
Olga ha ha ha
@TheWizardOfWords
4 жыл бұрын
Never laugh at Olga. She's sensitive. And I'm not kidding. Well I'm kind of kidding (in case you're reading this, Olga).
@pamelariordan3756
Жыл бұрын
Sorry!
@tinawater863
4 жыл бұрын
My supervisor says don’t chit chat with customers, while I’m wrapping there products they purchase in bags??? I’m like what I’m really??
@TheWizardOfWords
4 жыл бұрын
Tina, if you can walk and chew gum, you can wrap and visit. Having said that, if your supervisor sees no value in customer service and bonding with customers--you'd better follow her (bad) advice, because that's how you keep your job. :)
@martinreddy3823
4 жыл бұрын
I do not care for the "No problem" bit, either.
@TheWizardOfWords
4 жыл бұрын
There are many responses that are more thoughtful . . . .
@andreaviola8675
3 жыл бұрын
@@TheWizardOfWords I say" It's my pleasure. Thank you for calling/visiting".
@txSparkxfamresQ
2 жыл бұрын
sorry
@sodommilitia
Жыл бұрын
I definitely wouldn't want to meet you as a customer lol, as you think customer service should be, I can imagine how difficult you would be as a customer
@TheWizardOfWords
Жыл бұрын
I'm actually pretty easy :)
@j.t2548
4 жыл бұрын
Man, I totally love your channel, but PLEASE, buy a new camera. It's not 2003 anymore, really. You could buy sony a6400 + 16mm Sigma lens for about 1000 USD and improve your quality a thousand fold.
@TheWizardOfWords
4 жыл бұрын
J.T. I hear you. I just bought an entirely new system, and my Canon camera will arrive tomorrow. I chose it over the Sony for a number of reasons and hope I made the right decision. Check out my videos from Friday on and let me know.
@cherylwallace2745
4 жыл бұрын
Sorry, my national identity as a Canadian is stripped from me if I can't say "Sorry".
@TheWizardOfWords
4 жыл бұрын
Well we wouldn't want to put you in that sorry state would we???
@SH-fb7gw
2 жыл бұрын
Sorry
@theresakotlar430
3 жыл бұрын
Sorry
@cabugajewaldson9251
3 жыл бұрын
Sorry
@IdahoATVlife
4 жыл бұрын
Sorry
@TheWizardOfWords
4 жыл бұрын
:) :)
@elanashelef8511
4 жыл бұрын
sorry
@TheWizardOfWords
4 жыл бұрын
:) :)
@MrsShanonBrown
4 жыл бұрын
Sorry
@TheWizardOfWords
4 жыл бұрын
:)
@Fluorescent855
4 жыл бұрын
Sorry
@TheWizardOfWords
4 жыл бұрын
:)
@Jpow915
4 жыл бұрын
Sorry
@TheWizardOfWords
4 жыл бұрын
:)
@koolbeanz3525
4 жыл бұрын
Sorry
@TheWizardOfWords
4 жыл бұрын
Kool, when you are over being sorry, please like and share this video. :)
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