I liked the concept and have one for my 11Pro. Was extremely disappointed that I have to buy the whole system (filters and lenses especially) for each new iPhone version.
@iphoneographers
2 жыл бұрын
Yep! That’s very true and one hiccup with these kind of setups. I really like the Beastcage, but you gotta get a new one with every phone! Btw, one thing I hope PolarPro is doing now as it’s mentioned on their website somewhere that from now on the filters will work on future phones & cases. So that way you’d only need to update the case and not the filters too. If you keep your phone for 2 or 3 years then it’s not that bad IMO, but if you upgrade yearly like I do - it’s expensive. :)
@Rubino0o
2 жыл бұрын
I totally get what you’re talking about… I invested a lot in Moment-gear, lenses, filters… And every year when a new iPhone is released, I also have to get a new Moment-case and additional Moment-lens mount. I know it’s something that we have to deal with, but it’s very inefficient kind of expensive.
@anhonestreviewer7015
2 жыл бұрын
@@Rubino0o they could do a system that is future proof but you know why they won't do that? Because people will hold onto their old lens setups instead of upgrading - which means less sales for lens manufacturers Polar Pro and Sandmarc. It sucks but they're approaching it from a business point of view, not a customer one. The ideal set would be one that is larger than normal to compensate for any increase in camera sizes on new phones - which is inevitable. But like I mentioned earlier, it doesn't help their businesses.
@jeffreylawrence6928
2 жыл бұрын
Exactly the same for me upgraded from iPhone 11 - contacted polarpro - just wasn’t interested, so I’ll probably try Moment lens now for my i13, when lens/case are available…
@silvestersze4411
2 жыл бұрын
I just ‘liked’ the video! Meow!
@efootballhunter
2 жыл бұрын
hi sir, i have one doubt, can we able to mount filter top of another filter, like if i want to shoot with vnd & BLUEMORPHIC filter is it possible? please replay sir...
@iphoneographers
2 жыл бұрын
Unfortunately no, you can’t stack these filters. Definitely wish you could!
@efootballhunter
2 жыл бұрын
@@iphoneographers too bad for a expensive kit, which is not stackable😅
@elemeno9463
2 жыл бұрын
Many people have reported that the grip does not hold onto the phone when a small amount of pressure is applied. How much pressure does it take you to pry the grip off the case?
@iphoneographers
2 жыл бұрын
Hadn’t heard that but I’m told that there were some defective handles that shipped, but will be replaced. The previous model handles were rock solid and wouldn’t move without pushing the button. I’ll be adding info on this along with the new lenses in my follow-up video.
@PatrickCampi
2 жыл бұрын
I use the grip on my Moment case and it holds tight to the point of "not a worry". Very happy with that. Not happy with needing two cases for muti setups. The thing is I wish I knew this before buying the whole Polarpro setup. The grip is what I love. I'm sticking with my Moment setup for now. Hopefully Moondog will make a new adaptor for the PP lenses I now have collecting dust.
@elemeno9463
2 жыл бұрын
@@PatrickCampi Are you saying the Litechaser grip works on a Moment case? I thought only the litechaser cases had the indents needed for the grip to work?
@karlkloster9722
2 жыл бұрын
Thanks for your videos! I would like to buy the Lightchaser Pro kit with the grip . But my problem is, I‘m using an external mic and from what I saw my hand would block the lightning port when holding it. Can you confirm that?
@iphoneographers
2 жыл бұрын
If you hold it to the side it might get in the way. Or you could just use a small handle or tripod as a grip below it. I do this with almost all my setups/rigs. Thanks for watching!
@TonyBabarino
2 жыл бұрын
Na…I like the SmallRig Cage since I can easily switch the lens connecting plate from screw-mount (which I use) to bayonet-mount (which I could if I want to).
@iphoneographers
2 жыл бұрын
Yep! I’m a fan of the SmallRig too - as you know :) It’s all about options though. This is a nice all in one kit that I’ve liked since the 11 Pro Max and for many cages are too much.
@Inkesomnia
2 жыл бұрын
Of course the small rig case actually work with moments lens. Lite chaser for the iPhone 12 works with it. But I’m mad that they changed it on the 13
@roxyschiavone7076
2 жыл бұрын
Another point: I find I frequently need 6 stops of light reduction; and I frequently use a polarizer stacked on the ND filter. This system does not facilitate such feature.
@iphoneographers
2 жыл бұрын
Yeah stacking filters can be beneficial.
@e.t.dronehome6574
2 жыл бұрын
So so disappointed the iPhone 12 Pro Lightchaser version isn’t compatible with my new iPhone 13😢 Anyone wanna buy my Lightchaser iPhone 12 Director’s kit? Lol Seriously.🤓
@iphoneographers
2 жыл бұрын
Yeah they are custom for each model of the phone unfortunately.
@TerryManitoba
2 жыл бұрын
So - with your hand covering the iPhone microphone area when you naturally grip the device - does it actually record sound well❓❓ So - when you added the external microphone lead to the iPhone - does it not make the gripping of the device kind of award? And can you still actuate the shutter button easily with the mic lead attached?
@iphoneographers
2 жыл бұрын
Haven’t had any issues with those. Typically use an external mic on a cold shoe.
@TerryManitoba
2 жыл бұрын
@@iphoneographers So - when you added the external microphone "lead" to the iPhone - does it not make the gripping of the device kind of awkward?
@bassstudent4life
Жыл бұрын
The problem is, you can't stock any of those filters. Huge design flaw.
@iphoneographers
Жыл бұрын
Yeah, they’re proprietary, although I’m told the new 14 version will work with the 13 version filters, which is at least better not to spend money twice if you’re updating.
@michaelestrada4703
2 жыл бұрын
I bought this filters and my iPhone 13 quality with the filer on looks like a it came from an old crappy phone .
@iphoneographers
2 жыл бұрын
Sounds like you might’ve underexposed the image. Take a look at that. These filters are very good quality.
@LegolasD
10 ай бұрын
Will my 12 pro max case work and fit if I upgrade to a 13 pro max?
@iphoneographers
10 ай бұрын
No, they aren’t the same.
@LL_Cool_Jon
2 жыл бұрын
Not worth the price
@martinkaiser5263
2 жыл бұрын
Can i still start filming from the grip with iphone 13 pro ?? Couldnt see a button on the new grip
@iphoneographers
2 жыл бұрын
You have to have the Bluetooth shutter button accessory to do that.
@TerryManitoba
2 жыл бұрын
Thanks for the reviews. How easy is it to install and remove the iPhone from the case. I like the idea of this case and the ecosystem but I don't think I will want the case installed 24/7 & have it on only when I figure I will be filming.
@iphoneographers
2 жыл бұрын
That’s a good question and it pops out of the case pretty easily. This case feels like a moment case though except for the lens mount is actually sturdier but you could use it as an every day carry. However, it works either way.
@TerryManitoba
2 жыл бұрын
@@iphoneographers THank You. If I were to keep my iPhone for lets say 4 years - would you suggest a LiteChaser Pro or one of the universal cages from your latest video for fairly casual traveling video/photo use.(I'm traveling by vehicle to South America)
@iphoneographers
2 жыл бұрын
That becomes a little bit subjective TBH, either would work fine it really just depends whether you want to use filters you already own - if that’s the case go with the universal cage - otherwise this all in one kit from PolarPro is really handy and the filters are high-quality. The other thing with PolarPro if you can put it on a gimbal pretty easily the other cages you can’t, so again just depends on what you’re shooting. Hope that helps!
@TerryManitoba
2 жыл бұрын
@@iphoneographers Great information - helps a bunch. I own no equipment ATM so no legacy or sunk costs (hell I don't even own an iPhone - waiting for the 14 actually). I also like the idea that the whole system is stealthy until you attach all the attachments - IMHO the cages not so much. I also think I would enjoy using the PP as a daily carry much more.. Good point concerning a gimbal if it came to that.
@pixelkay2004
2 жыл бұрын
thanks!!
@kevinnguyen6446
2 жыл бұрын
is the lite chaser case compatible with the moment anamorphic lens?
@iphoneographers
2 жыл бұрын
The 12 Pro version is, yes - but not the 13. And the 14 I don’t know about yet.
@theaterama3361
2 жыл бұрын
I see how carefully and artfully you compose your shots of the product. Why waste your talent and diminish your expertise by leaving specks of dust all over the product? If I were going to hire a videographer to shoot my product, but saw all that dust on the products in your videos, I would quietly move on to the next candidate. It says a lot about your level of perfectionism. I was a videographer for 40 years. I probably made the same mistake. We all make mistakes, but let's not make this one simple mistake. otherwise, great video.
@ikenj
2 жыл бұрын
For someone that doesn’t want to change cases, I liked how the LCP12 offered full protection. I opened this one up and saw that the bottom edge is exposed. 😓 Magsafe could be stronger, as well. I like the system, but haven’t decided if I’m going to keep it.
@iphoneographers
2 жыл бұрын
Yeah that is one difference on the case, but I actually like it because it makes it easier to plug-in some accessories. Moment used to do this too, but they changed their design. I need to test out using different mics, etc. I’ll likely mention this in my follow-up with the lenses. Thanks for watching!
@linacioYT
2 жыл бұрын
Yep the exposed bottom is a downside
@kingofgames234
Жыл бұрын
@@iphoneographers so where is the update? Or have you not done it yet? I haven’t seen anyone talking about their proprietary lenses. This has been the main reason I have not purchased. I had the 12 pro max version but that was compatible with moment lenses… this isn’t…. so I would have to commit to them despite having nothing to go off.
@iphoneographers
Жыл бұрын
Haven’t gotten the updated version yet. 🤷🏼♂️
@carloslaboy4279
Жыл бұрын
Would you recommend getting a Magsafe battery pack for this case, or is the Magsafe really that weak?
@audiobanker1771
2 жыл бұрын
Bro is this case compatible to iPhone 14 pro max?
@iphoneographers
2 жыл бұрын
Nope. The new camera bump is too big.
@britolabs161
2 жыл бұрын
What is the size are the filters? 37mm?
@iphoneographers
2 жыл бұрын
They are proprietary, so you can’t use other ones regardless of size. But I think these are 52 or 58mm (don’t have them handy right now to confirm).
@DennisMathias
2 жыл бұрын
I have the 13 mini. Do they have a case for that?
@iphoneographers
2 жыл бұрын
No they don’t. Pro or Pro Max.
@Panagiotis-Skordilis
2 жыл бұрын
Their anamorphic lenses still out of stock.......
@iphoneographers
2 жыл бұрын
Yes they are unfortunately. I was in contact with them about a week ago and they do not have a ETA either. Evidently there’s supply chain issues etc. I will eventually do a follow-up once I get them.
@Panagiotis-Skordilis
2 жыл бұрын
@@iphoneographers ty
@bassstudent4life
Жыл бұрын
Hi Blake. I ordered their 67mm ND1000/PL to use with the moment 67mm filter mount. Would that combo work or did I just buy the wrong filter?
@iphoneographers
Жыл бұрын
If it’s a threaded 67mm then yes that will work. If it’s for the Litechaser, then it won’t work as that is a proprietary mount.
@bassstudent4life
Жыл бұрын
Hi Blake. If this setup were the iPhone 14 pro max, would you be able to sit the whole thing inside the Beastgrip pro? I'm talking if you remove the plate that comes with the Beastgrip pro. It would be nice if I could use the Moondog mount --->stepup ring ---> my 82 mm filters.
@iphoneographers
Жыл бұрын
Haven’t tried it, but almost certainly you could. It’s more or less just a case and I do shoot like that with the Beastgrip pro often with other large cases.
@christophebailhache6979
Жыл бұрын
Hi Blake. Thanks a lot for your videos. I know this one is 1year old but I find myself wondering if the Polar Pro Lite Chaser case for iPhone 13 Pro Max with a VND filter on would be able to be set-up on a gimbal such as the new Insta360 Flow . I am unsure re weight and attachment (here I am not talking about mounting the grip with it). Are you able to advise please ? many thanks Christophe
@iphoneographers
Жыл бұрын
Sure that setup is actually quite lightweight. You could put that on pretty much any gimbal out there. Thanks for watching!
@Frankiethesnail
Жыл бұрын
New case is coming! Sounds like Moment will be supported again.
@iphoneographers
Жыл бұрын
Yeah that’s what I’m hearing too
@realMDizzy
Жыл бұрын
What so they built the 13 setup for custom lenses and are going back to Moment? LOL I prefer the Moment setup anyway! Thinking of picking up a 14 pro max if there is a good holiday sale on them.
@iphoneographers
Жыл бұрын
Agreed. Moment is a better option, but not sure what happened to their proprietary lenses. They had supply chain issues and guess they never got mass produced.
@akshaymate954
2 жыл бұрын
Please review Alice Camera. Would you rather recommend me camera oriented phones with 1 inch sensor cameras like Aquos R6, Leica Leitz Phone 1 and Sony Xperia Pro-I?
@iphoneographers
2 жыл бұрын
Haven’t used any of those but I’ve seen some of the Sony footage and it looks pretty nice. Although they say you’re not actually getting the full sensor readout using that. Would like to test one out but don’t have one at the moment.
@MuslimUSumon
2 жыл бұрын
Is there anything out for the 13 (non-pro)???
@iphoneographers
2 жыл бұрын
You might check out a universal cage… kzitem.info/news/bejne/q6aK2aJom6aqo3o or a Beastgrip Pro.
@coldfinger459sub0
2 жыл бұрын
I completely avoid buying proprietary anything if I possibly can Almost had me sold until they mentioned a proprietary mounting I’m not a young kid no more proprietary always locked you into one system so they can make sales and you’re limited on what you can do with their products. Advice to newcomers totally steer away and do not patronize a company that use proprietary hardware or software unless they have some product that is so extremely better than everybody else’s product and unique that’s about the only time you go to proprietary
@nursebae5020
2 жыл бұрын
Do you know if the Bluetooth grip attachment can be attached to other phone cases? For example, the SmallRig for the iPhone 13 Pro?
@iphoneographers
2 жыл бұрын
The grip is custom for their setup.
@brokenspokeadventures2125
2 жыл бұрын
Any issues with the iPhone 13 pro max grip sliding/coming off?
@iphoneographers
2 жыл бұрын
The early shipments did experience this, but I’m told it was fixed with later ones. The iPhone 12 and 11 versions were rock solid.
@takalay4113
2 жыл бұрын
Hi. I use iphone12. I meet lens flare problem when take photo and video. How can i solve this?
@iphoneographers
2 жыл бұрын
Only two ways at the moment… Using some 3rd party lenses can reduce it or just avoid shooting lights that spike the lens especially at night.
@BlaqViper
Жыл бұрын
Great review! Is there a sunshade/mattebox type accessory available to reduce flare?
@iphoneographers
Жыл бұрын
Not that I know of for this kit, if needed, I tend to just use gaff tape and/or black wrap.
@marigins
2 жыл бұрын
Hi Blake :) did I understand correctly that all Moment lenses fit this Lite Chaser case?
@iphoneographers
2 жыл бұрын
No, they did on the previous version… The 12 series. This one they changed to a proprietary mount that will only fit PolarPro lenses. I’ll be doing a follow up video once I get those lenses to test them out.
@clogat537
2 жыл бұрын
Look no further this package is well worth it! For the price you will only get one case and maybe a filter from other third parties! Extremely satisfied! Thanks to this video and gives you all the details and examples!
@Smutjetk
2 жыл бұрын
to bad no filter adapter that i could use on my smallrig cage and includes all lenses. i ratheruse the filters i allready use or my dslr
@iphoneographers
2 жыл бұрын
Yeah that is a good way to go if you can, that’s one thing I liked about the previous version it was more universal.
@viraltv7994
2 жыл бұрын
how to got it ,
@iphoneographers
2 жыл бұрын
There’s a direct purchase link in the description
@Max-ss2gh
2 жыл бұрын
Does this case work with the apple detachable magsafe wallet?
@iphoneographers
2 жыл бұрын
Don’t have that wallet, but the MagSafe works fine with everything I’ve tried so far. It might be slightly less “sticky” using this case vs. without, but it definitely works.
@clairesanabrias2128
2 жыл бұрын
Hi, Can you use the VND filter with the ultra wide lens?
@iphoneographers
2 жыл бұрын
Yes works on all three cameras/lenses
@elliotstern8582
2 жыл бұрын
How will the case work with a gimbal like the Dji om4
@iphoneographers
2 жыл бұрын
I need to test it but it should work fine with the case & filter. Anymore accessories might push the weight limit of the motors though.
@JarradShaw
2 жыл бұрын
Blake, my lightchaser kit just arrived! Got the kit with the VND and… a free CP filter! I think… I’ll get the Bluetooth button later, but mainly still using DJi’s Mimo app with their gimbal sooooo… lol
@iphoneographers
2 жыл бұрын
Cool! I’m still waiting to get the lenses which are still not ready (i’ve heard supply chain issues)… But it’s a solid setup. Hope you like it. 👍🏻
@JarradShaw
2 жыл бұрын
@@iphoneographers, excited for you to get them too Blake so I can learn more about them. I also have some Moment lens and well… guess I need to see how Polar Pro’s shape up out to be compared to them. Have a wonderful day!
@FlowericiousResident
2 жыл бұрын
Hi ~i have a question do the GoldMorphic filter fit the case mounting for iphone 12 pro?
@iphoneographers
2 жыл бұрын
The mounts for the 13 are different than the 12.
@FlowericiousResident
2 жыл бұрын
@@iphoneographers thanks for your reply..... rats this means we keep buying stuff
@arunachugh
2 жыл бұрын
Is the moment cinebloom diffusion filter worth to buy as I have 67 mm Moment ND 2-5 stops? Thanks for all the info.
@iphoneographers
2 жыл бұрын
Sure. It’s nice if you like that highlight glow look. Quality filter.
@arunachugh
2 жыл бұрын
@@iphoneographers Thanks for reply. Do you use it?
@sknipey
2 жыл бұрын
Just a shame they’ve refunded all preorders of the anamorphic lenses or 3 lens system due to manufacturing issues with the anamorphic lenses. Which is a shame as I sold all of my moment gear to fund this package. I’m finding this case flimsy and not offering full protection. Disappointed and will be returning back to moment
@iphoneographers
2 жыл бұрын
Hadn’t heard that. The lenses are supposed to be shipping soon. Seems everyone is having manufacturing & shipping issues right now. Moment especially is. They still don’t have lens cases for the the 13. They just got the drop in mounts which are not ideal - I really hope they make a case with the lens mount permanently connected. Btw, I find these PolarPro case are much sturdier than Moment cases. Hope it all gets resolved soon!
@sknipey
2 жыл бұрын
@@iphoneographers completely agree for the most part with the exception of this new case and it’s exposed bottom, not ideal. Here is what polar pro emailed out last month: "I wanted to reach out and give you the latest info we have as it becomes available. Wide Lenses - Inbound now, and we are scheduled to ship after running final Image Quality tests here in Costa Mesa, CA. Anamorphic Lenses - Our Lens Engineer has not been able to get a lens design that passes our Image Quality tests. Since we do not know how long it's going to take us to build the correct optic stack, we are refunding your anamorphic and Wide lenses now. We will still send the wide lens for free, so you have something to use in the meantime. If you are still interested in the anamorphic we will email you when they are ready. Take care and keep up the good work 👌🏻
@iphoneographers
2 жыл бұрын
Thanks for sharing! Regarding the cases, you’re right about the open bottom and actually Moment used to do that too, but they switched. And the previous LiteChaser was closed, however (and I need to test this), the open bottom lets you better attach different Lightning mics and accessories that otherwise press against the case and won’t properly connect. For example there’s a Rode mic that connects this way. I’ll test this out and add it to my follow up video if it’s helpful.
@LMOF01
2 жыл бұрын
Hi Blake, Is the bluetooth shutter the same from the previous generation or a complete new acessory?
@MisterMitchum
2 жыл бұрын
I contacted the company and you can use the older bluetooth shutter (12) on the new 13 system.
@iphoneographers
2 жыл бұрын
I didn’t get one yet but I hope to cover it in my follow-up video. As I understand it is new, but as the comment above mentions the older one should work (I haven’t tested this yet myself though, but will).
@tedco-Theo
2 жыл бұрын
I have seen a demo on youtube that PolarPro's grip for the iphone 11 has deep claws so it holds very strong. But for the iphone 13, it's a catastrophe: you just have to force it a little and the grip comes off, so the iphone falls on the ground. What about the iphone 12 please? (12 pro max, etc) Thanks
@iphoneographers
2 жыл бұрын
The 12 works great. I did a previous video on it too… kzitem.info/news/bejne/yKxsvn5oeml_jaQ There were some original grips for the 13 that were evidently faulty, but were supposed to be fixed. They’ve had supply chain issues as I’m still waiting on the new lenses to arrive too.
@iphoneographers
2 жыл бұрын
Last I heard they were but with the supply chain issues etc. stuff is unpredictable right now. I was supposed to get the lenses a couple months ago, but it’s unknown when now.
@tedco-Theo
2 жыл бұрын
@@criticalmoment3859 have a look to : Ulanzi ST-02S ... top grip
@TonyBabarino
2 жыл бұрын
First!
@mucho_kenny
2 жыл бұрын
Does the DOF Adapter need an ND filter for motion blur?
@jaspercapalad
2 жыл бұрын
Yessirr
@iphoneographers
2 жыл бұрын
Typically yes, although you lose about 2 stops of light so in a way it acts like its own filter in some shooting situations. But if you’re in bright sun you’ll want an ND.
@e.t.dronehome6574
2 жыл бұрын
Do the filters for the 12 work/fit on the 13?
@iphoneographers
2 жыл бұрын
Unfortunately they do not. The mount is just a few millimeters wider. They almost fit, but not quite. However, I read where this new system and the filters will work on future models. Which is good because the filters can get pretty pricey. So you would just need to replace the case for a new phone, but then the filters would be compatible going forward.
@NickSzasz
2 жыл бұрын
Looks good and thanks. Can you also recommend a ND filter solution to use without a case for use on OM4/5 gimbal. I use a wireless receiver that attaches directly to the iPhone, so using a case on gimbal is out. Have you tried any of the clip on ND filters? Not as good,, but good enough? Recommendations?
@iphoneographers
2 жыл бұрын
I actually just did a gimbal video showing using a clip-on ND… kzitem.info/news/bejne/qKult4Vjp6GpZG0. I used one from Sandmarc and I’ve found them to be good as long as you align them well and watch out for reflections. Moment also has a version of this that works well, but it he clip does cover a chunk of the screen… kzitem.info/news/bejne/rqWw1XuDi6xkmoY. Good luck!
@NickSzasz
2 жыл бұрын
@@iphoneographers Thanks and I did see that. I’ll give a clip-on a try. Hopefully that filter, the new DJI Mic (waiting for) and OM4/5 gimbal will do it all for me.
@WanderingAroundAZ
2 жыл бұрын
Have to buy a whole new kit every time I change phones?!
@iphoneographers
2 жыл бұрын
Yep. That’s the negative to these custom kits. However, I’ve read where this one will allow the filters to be used on future versions, which is good. I’ll confirm this and include info in my follow-up video.
@jeffreylawrence6928
2 жыл бұрын
@@iphoneographers thanks - as soon as I see that- I will be buying one…😀
@ramachandrachaitanya623
2 жыл бұрын
Hi there! Thank you so very much for all your informative and concise videos - always helpful. Just a query, would these filters work on the smallrig cage for iPhone 13 Pro Max?
@iphoneographers
2 жыл бұрын
Unfortunately no, these are proprietary connections. I really wish they would do that though, because they are good filters.
@ramachandrachaitanya623
2 жыл бұрын
@@iphoneographers thanks so much for your response - much appreciated!
@rapaent
2 жыл бұрын
Thanks again for sharing!! I just received my iPhone 13 Pro Max Filmmaking Kit and am trying out the VND. I noticed that it doesn't lock into the case. It slides into place ok, but is able to fall out of it's slots fairly easy with a simple little shake or two. Isn't it suppose to lock into the slots somewhat? I'm really concerned more so, due to using a gimbal. As always, thank you for all of your content! 👍
@iphoneographers
2 жыл бұрын
The filter slides down, then you twist it slightly and it holds in place. I’ve not had any issues with them falling out. The filters are pretty light though, so I guess it’s possible it could if you turn it upside etc. but I’ve not experienced that, so hopefully you won’t either! I’m waiting to get the new lenses and will be doing a follow-up video and I’m interested to see how the filters attach to them. Hope you enjoy the kit. Thanks for watching!
@rapaent
2 жыл бұрын
@@iphoneographers Thanks for your help. You're absolutely right.... the instructions state; Align the tabs on the filter and press the tabs into the slots and rotate clockwise until the filter is seated. Impossible with the case I have, the slots are flush on the sides therefore, it can't be rotated. I'll contact PolarPro first thing Monday morning. Thanks again, appreciate your help. 👍
@iphoneographers
2 жыл бұрын
Ok hope you get it figured out. PolarPro is a good company and they’ll replace anything that malfunctions I’ve found. Btw, the “rotate” part is pretty subtle, so it’s not a big twist and click into place kind of thing - but they do hold and stay in place. 👍🏻
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