Glad you put this out! There are far more reliable subscription services in Canada. Naturally, all businesses want to scale vertically, and Privada would want to press into the Canadian market. It just seems that their customer service isn't taking Canadian concerns as seriously. Which is odd considering how much press they have about their partnering with Cigar Chief and finally moving into the Canadian market.
@MattDelovino
10 күн бұрын
Thanks for your comment Jan! I agree. Perhaps they will step it up at a future date and we can return to a more premium service, product & experience. Thanks again for the support! 🙏🏻
@EricB-
3 күн бұрын
Too bad about the customer service I’ve thought about it based on the price but in the end I feel like I can find similar quality at the same price when you find deals and sales. Thanks for the great video. I enjoyed your breakdown. I thought it was a fair review
@maxsingh2510
11 күн бұрын
Sorry to hear about the bad experience. I completely agree with your frustration in customer service. Privada is hit and miss on all ends.
@MattDelovino
10 күн бұрын
Hey Max, thanks for your comment. Agreed, Hopefully Privada can make an adjustment and we can return to the service with a more positive experience. Have a great day 👊🏼
@JerryJones-kb4bm
11 күн бұрын
I live in the US and have been into cigars for over 30 years. Love young blood getting into them. Sorry for the hate. There are much better places to spend money on cigars
@MattDelovino
10 күн бұрын
Hey Jerry thanks for sharing. I really find it awesome that there are veteran cigar heads out there who are open to young blood getting into the game and not gatekeeping! Thanks for the comment and support! 🙏🏻 Have a great day 👊🏼
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