This session was part of a recent webinar series we ran to jumpstart customers on their Process Mining journey on the ServiceNow platform.
We cover some of the common use cases where Process Mining can be used to help identify process improvement opportunities.
The content is applicable to those who are just starting out with ServiceNow Process Mining and can be applied to all workflows (ITSM, CSM, HR, etc) This content is based on the Vancouver release.
If you are interested on other Process Mining Academy sessions use this link. www.servicenow...
Another good set of follow up content to this recording would be the Process Mining Use Case Series www.servicenow...
Негізгі бет Process Mining Use Cases
Пікірлер