Hi sir, trying to adjust the stop limits on our sun setter, same remote. When I push the up/down simultaneously it doesn’t jog. The remote functions both in and out, but any action to reset or program doesn’t work. Tried the unplug, plug, unplug, plug thing and the awning jogs, but when I then try to hit the reset button on the back nothing happens. Bad remote? I wouldn’t think so being that it functions in and out but I’m not sure what else it could be. I have the Somfy 74300, tried straight from the online manual with the same non result. Btw even though I haven’t resolved my current issue your videos are great. Succinct, clear, and informative. Straight to the point.
@CentralFloridaAwningsLLC
7 күн бұрын
Thanks for the compliments on the video. The motor-remote reset can be very tricky and frustrating. Sometimes it takes multiple (more than 10) tries to get it to come next correctly and enter reset mode. Maybe even try leaving the unit unplugged overnight then retry the steps. Good luck!
@jasonborrelli3633
Ай бұрын
My awning retracts immediately. I have to manually press the button to stop it just before fully extended. Any thoughts ?
@CentralFloridaAwningsLLC
Ай бұрын
Sounds like it needs a total reset. There are other videos on KZitem that deal with wiping the motor memory and starting fresh with a new resetting of the open and closed stop limits.
@jasonborrelli3633
Ай бұрын
A few weeks ago I had to turn off the power in my whole house for a few minutes. Since then I have been having the issue. @@CentralFloridaAwningsLLC
@tonygarza302
Жыл бұрын
Trying to adjust the stop
@leotakleewein6437
Жыл бұрын
my awning is great except for no reason it retracks and I have to go push out button again. What could cause this?
@CentralFloridaAwningsLLC
Жыл бұрын
You need to replace the batteries in your wireless wind sensor. Google “Somfy wireless wind sensor battery replacement” for KZitem video. You probably don’t want to pay a service call charge for something like that.
@tonygarza302
Жыл бұрын
I pushed it up and the bottom button in the awning seen that you wanna do nothing can you tell me what’s wrong with it?
@CentralFloridaAwningsLLC
Жыл бұрын
If following our video wasn’t helpful, I would google “adjusting stop limits Somfy motor”. That is a Somfy remote, so the directions you come across should work.
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