@@denisefarmer366 John Taffer and his experts and his crew and Gordon Ramsey is involved with really weird rules Texas Roadhouse employees have to follow.
@ThisHandleIsNotAvailable.
Жыл бұрын
Imagine being forced to dance for minimum wage. Wild stuff.
@morganfeeman8527
7 ай бұрын
@@ThisHandleIsNotAvailable. Servers definitely don't make minimum wage 🤣
@betterthanemril988
7 ай бұрын
@@morganfeeman8527obviously it depends on the tips but let’s be honest unless you’re making 7 figures nobody wants to come in on their day off to line dance at a steakhouse…
@consolcheerleader
Жыл бұрын
As a roadhouse employee, a lot of this is not true/ over exaggerated lol
@lyndsiethomas2091
Жыл бұрын
Wow i was very suprised you hit all the points!!! I am training and am getting some study in. I have served at various restaurants for over 10yrs and txrh has the MOST in depth training that i have ever had to do.
@caimanj5119
2 ай бұрын
Same situation wit me
@tcmaddox
Жыл бұрын
That line dance shit alone makes me not want to eat there.
@Uknown76
2 ай бұрын
Its dogshit nobody enjoys it guest hate it employees despise it why it still exists genuinely pisses me off
@Dr.Beetlejuice110
10 ай бұрын
They took care of their employees during the pandemic. They are good in my book.
@kendalldenae11
Жыл бұрын
I worked here as a waitress for a few months and couldn't take it. You have to say "made from scratch sides" and "fresh baked bread." I wasn't able to go to the bathroom or pump (I was nursing my daughter at the time) and so I had to quit. It was rough working nine hour shifts full of milk, pee, and an empty belly. The tips weren't worth the upselling pressure or physical stress.
@tmoore8162
Жыл бұрын
Good lord
@timg2973
10 ай бұрын
they have to give you time to pump think its federal law
@kendalldenae11
10 ай бұрын
@@timg2973 they never did, but they had no problem giving smoke breaks to other employees.
@paulring4267
Жыл бұрын
My wife and I just ate at a Texas Roadhouse Restaurant this past weekend. The server was very connected to everyday life. Shared her experiences similar to what we’ve been going through. Did an excellent job. 😊👍 Food was ok, it’s very hard to get real consistency with food. The more variety the more opportunity for failure. My wife loves steaks but I can’t chew them as easily as she can. But we visit occasionally when we know we can get in without a long wait. 😳🤣😂
@qanondon2100
Жыл бұрын
They bugged your phone and monitor your online activity, delete this now😎🚬
@lenalyles2712
Жыл бұрын
The employees at our Texas Roadhouse are friendly and will go out of their way to get your exactly how you want it. I can't have sugar or liquor and salad dressing is sweet. I ask for some limes on the side and he laughed saying you live here don't you. We're on the Mexican border and most all Mexican restaurants serve limes on the side for your salad.
@Ghoulstille
Жыл бұрын
Well that's a good way to get an introvert like me to avoid your restaurant. I despise fake happiness and loud atmosphere and they fact the force their wait staff to come in on their days off to be the dancing chimpanzee is Office Space levels of cringe.
@cxrunner1178
Жыл бұрын
You dont have too come in on your day's anywhere unless you sighed something stating otherwise. I highly doughty most new people too the work force know this fact.
@tmoore8162
Жыл бұрын
LMAO. Does anyone actually think that there is an actual restaurant out there that gives a damn what an introvert things? No. They sell you food for takeout. Usually you have a guy pick it up from ubereats or doordash and you select that he leaves it at your front door and you don't want him to ring the doorbell or knock on the door or communicate with you in any way shape or form. They're really not worried about you not wanting to come in.
@Jerk7891
3 ай бұрын
Dude I'd you got a small peepee just say you got a small peepee
@thecunninlynguist
Жыл бұрын
we goto Texas Roadhouse a few times every few months...I don't ever recall them ever upselling beverages or dessert...and for the most part I already tell them I want all the toppings/fixings for my sides/meals.
@chipsammich2078
Жыл бұрын
A few times every few months? Idk if that really makes sense..
@Ghoulstille
Жыл бұрын
@@chipsammich2078 It doesn't.
@codyhaas1008
3 ай бұрын
I really want to go to Texas Roadhouse now! :)
@betterthanemril988
7 ай бұрын
Worked there as a server for 7 years. It was okay for the first couple of years, but it got old pretty fast. The whole following a script thing was not for me, what made it worse is they do hire secret shoppers to make sure you’re saying everything word for word, you could be the best server in the world, but if you do not describe the steaks as “hand cut steaks” then all of a sudden you’re job can be at risk. Following a script should not define how great a server is. I could not stand the birthday saddles, because when you do one, then you end up doing it for everyone else because the attention is fun. You will seriously get people that are like, “hey my birthday was 2 weeks ago …” my last location I was in they kinda stopped prioritizing line dancing when Covid hit but the first location I worked at they treated line dancing as if we were rehearsing for a concert. That on top of management playing favorites, and horrible clientele it was the motivation I needed to pursue something greater, because I did not want to do this by age 65 (I went into real estate and I’m so much happier).
@tingokuman
Жыл бұрын
They never line dance at my location. They do yell yeee haw all dam day. I just wants a steak.
@jwalka534
Жыл бұрын
😂
@denisefarmer366
Жыл бұрын
All the extra BS employees have to do is ridiculous. We just want good steaks and good service. Because of this reveal, I'll never go to a TX Roadhouse. Never.
@jlr194
Жыл бұрын
It's called dinning with an experience .
@BigGuyBoleslaw
Жыл бұрын
The rules are not weird. They are good management. Texas Roadhouse managers make more money than restaurant managers of competing casual dining restaurants. Servers make more money as well. Most Texas Roadhouse restaurants are much better run than their competitors.
@morganfeeman8527
7 ай бұрын
Hell ya! I love my restaurant, best place I've served at
@timthompson8297
4 ай бұрын
True, but some people, such as myself, don’t like bullshit. But for the fact that I live in a small town and TR is a good value. I would never go there.
@taylorriccelli4062
Жыл бұрын
I love Texas Roadhouse
@alonefrootloop4853
6 ай бұрын
Im glad every day that we don’t have to line dance at my location. It would be an absolute disaster. The rest of the points are very true. This past gift card season we had a good amount of customers threaten to walk out or what not if we even mentioned gift cards 😂
@mikevillimikevillicruz6759
Жыл бұрын
They don’t give us breaks or get mad when you used the bathroom also don’t respect the new workers but love my job. And cockroaches 🪳 in the kitchen my first day I killed 4. Not every roadhouse is like this but at out it is.
@kendalldenae11
Жыл бұрын
I remember my location was the same way with no breaks. I worked 9 hours one time and realized I never peed since clocking in.
@Bangthedoldrumss
6 ай бұрын
I work there and I can use the bathroom whenever even when/if I don't have breaks. They're pretty chill. At least at my location
@andreasteht9566
Жыл бұрын
Most of these either aren't followed, or are no longer required as I have not experienced them for years (i.e. no line dancing, servers not recommending dishes, upselling, etc)
@betterthanemril988
6 ай бұрын
It honestly depends on the location. Each roadhouse though there’s no franchising the Managing partner (what you would call a general manager at any other restaurant) can basically make their own rules each location being drastically different from the other almost
@user-yg1dg6xm2g
Жыл бұрын
Sounds like a classy business!
@deantait8326
Жыл бұрын
Just Give Me da Steak !!!
@krissolson7043
Жыл бұрын
I've been in the service industry for a long time and have never had a person I know that says it was a good place to work.
@morganfeeman8527
7 ай бұрын
You're right, it's not a good place to work.... It's a great place to work!
@Mr_Oggie
Жыл бұрын
For the most part this all sounds pretty normal for a large chain restaurant.
@tcmaddox
Жыл бұрын
Most restaurants require you to come in on your day off to dance?
@Mr_Oggie
Жыл бұрын
@@tcmaddox Well I did say "for the most part" but also that part was a "one Reddit poster said that their friend said..." - since its not a first hand account we don't know what the context was or if it was even true. If true it could just be a case where the person off that day happened to be at the restaurant, maybe to pick up some paperwork or something from their locker, and a line dance was forming and they were asked to join in... But it is more likely not to be true: hard to picture the restaurant being so short handed they needed a dancer and not somebody to cover a shift... and highly unlikely they would pay somebody to come in on their day off to sit around in the back and then maybe come out once per hour just to dance
@GregHuffman1987
Жыл бұрын
Thankfully less and less places care about hair color.
@JoshKeatonFan
Жыл бұрын
Great job Allie James!
@Comeback180
Жыл бұрын
The amount of rules/restrictions for the employees is obscene. Hair has to be a natural color, line dancing is required , tuck the shirt in and necessary birthdays situations.
@morganfeeman8527
7 ай бұрын
Natural hair color is pretty normal for any customer facing business...only some txrh make line dancing a thing, mine does not... tucking in your shirt just looks better at work...and last agreed birthdays are bummer but can actually be really fun when the people get into it. All in all I love working at and for Texas Roadhouse, great company
@SonoftheWars
6 ай бұрын
Let us know when you start a business. Then you can show us how it is supposed to be done.
@robinmiller7958
Жыл бұрын
Now I know I don’t ever want to eat there.
@markcollins2666
Жыл бұрын
It's loud, it's rowdy, but amazing steaks and sides. Still, not worth it, if that's not your thing. I went twice, before getting married, and now, I would never bring my wife and daughter there.
@markray5113
Жыл бұрын
You’re not missing anything. The food tastes like it was frozen.
@denisefarmer366
Жыл бұрын
@@markray5113 no doubt it's frozen
@Jerk7891
3 ай бұрын
@@markray5113nope lol
@HRHolm-bi6zu
Жыл бұрын
I like/prefer their 'early-bird' dinner specials, but as I recall, they are only available Mondays thru Thursdays. That's being chintzy. Also being a solo diner most of the time, I try to sit at the bar, but the bartender-order takers there aren't always adequately attentive, expecially (somehow) when you want to pay the bill, and this can include 'disappearring' for periods of time, I have noted. Bartenders (everywhere, actually) should never leave their assigned station/area uncovered/unattended except for bathroom breaks.
@morganfeeman8527
7 ай бұрын
Lmao you've obviously never worked as a bartender in a restaurant 🤷🏽♂️🤣🤦🏽♂️
@HRHolm-bi6zu
7 ай бұрын
@@morganfeeman8527 So tell us, then, aside from bathroom/lunch breaks, where the hell do they disappear to for so long, so often? At TRH a bartender may take the order, but a regular wait staff person almost always invariably brings the meal out. So the bartender ain't going back to the kitchen, unless it is to gab/flirt with the cooks.
@FootballNinja
21 күн бұрын
Misleading, but Mashed definitely did their research for this video. They’re unfortunately trying REALLY hard to find the negativity in one of the best restaurant environments you will ever see. Texas Roadhouse is one of the best jobs I’ve ever had and the food is “legendary” because it’s actually really, really good. This video tries to make it seem like Roadhouse only cares about upsells and like they don’t care about their workers but from what I’ve seen and from my own personal experience, they treat their employees with actual respect and the culture Texas Roadhouse cultivates makes you want to try your best for them. It might sound weird to say that you want to try hard for your employer, but in actuality I WANT to try my best because I’m also serving and talking to real people that want good food and good service. Some people may have had a bad experience either eating there or working there, but the vast majority of people I know that have been there really enjoy their experience. I hope this helps.
@rockystaatz521
Жыл бұрын
Another chain I’ll never work at
@Uknown76
2 ай бұрын
I made that mistake at 19 man im still in this food hell
@Kinglioncrown
Жыл бұрын
Thanks for sharing
@timthompson8297
4 ай бұрын
I love the Willie Nelson reference.
@Dilberto88
Жыл бұрын
No wonder I never returned, after eating there in 2004. Reminds me too much of a particular Mike Judge movie.
@GregHuffman1987
Жыл бұрын
Somebody has a case of the Mondays
@bandini22221
Жыл бұрын
I hate their syrupy sweet cinnamon butter.
@Uknown76
Жыл бұрын
It's mixed with half margarine too
@Uknown76
2 ай бұрын
As a employee the secret shops are a nightmare even if you do everything right if its not a perfect 100% score you will get temporary demoted or even fired, these “shops” are random people off the street hell they even hire homeless people sometimes
@Kinglioncrown
Жыл бұрын
Texas roadhouse is the restaurant of the Old
@markp6084
Жыл бұрын
Texas Roadhouse is like the old school Johnny rockets People need to let this place fail
@cr8zyshredda007
Жыл бұрын
How are they still in business?
@denisebierd5203
Жыл бұрын
They better be adding gratuity to parties of six or more? it’s unacceptable that most chain restaurants do NOT do this!
@Uknown76
Жыл бұрын
Oh yeah man trust me I've been a server at the roadhouse for 4 months so far my biggest party of 15 people stayed for 4 hours and didn't tip me a single penny I ended up having to pay for those asshats lost 100$ in tip share too
@misstlc7136
Жыл бұрын
@@Uknown76 been there done that. Grrrrr
@HRHolm-bi6zu
Жыл бұрын
Just wait a few more years, and the chain restaurants will be automatically adding the tip to *everyone's* bill. If/when they do, it better still be at 15 percent.
@denisebierd5203
Жыл бұрын
@@Uknown76 I feel your pain! as a former server as well! This needs to stop!
@Panamarainbow
Жыл бұрын
They don't. It's terrible. But it is what it is. It changed at other chains too. Like Outback and Olive Garden
@qanondon2100
Жыл бұрын
They bug the booths and your phones 😎🚬
@incite2004
10 ай бұрын
Ngl- most of these apply to the Front of House. Working in the back we get to be a lot more free. I don't have to tuck in my shirt, I don't have to follow a lot of rules like the Front of House does. Only the food safety ones. Like keeping my hair up & wearing gloves.
@NessieBud
Жыл бұрын
only part I would say it wrong is the meat cutters not making more money than servers, depending on how good they are through literal competition where the grand prize is like 25k for the best cutter. They even make their own hours and pretty much only have to answer to the owner.
@ibstayfly
Жыл бұрын
Thinking of applying to hostess. I really don't want to but need work experience. Plus I'm shy. Obviously I know no job is easy but they make this look like it is but it seems stressful too And having to memorize tables omg. I do have a good memory but still afraid i will mess up
@Bangthedoldrumss
6 ай бұрын
I was worried about that at first but it's really easy! They're super good at training and you don't need much worke xperience to be a host!
@ibstayfly
6 ай бұрын
@@Bangthedoldrumss ok thank you that makes feel a little better
@ChrisF_1982
10 ай бұрын
I think I would have either tried what I did in marching band, and fake being incapable of marching or ask my doctor to write a note saying my knee is bad or something like that. I would just have to keep up the act.
@brianmoody2549
Жыл бұрын
You always will have to have someone to go out and se what and how the workers do there job and,make the customer want to come back.
@lennydetloff1031
Жыл бұрын
I appreciate the video which changed my thoughts on this place. I'm liking the video not the restaurant!!
@jaylus1774
5 ай бұрын
Cause everything on the internet is real...
@Kinglioncrown
Жыл бұрын
I would change the dancing if I ever got the chance to buy Texas Roadhouse
@mr.liquifier8343
Жыл бұрын
00:45 they got all sizes Large, Medium, small 😂
@emmemagnolia
Жыл бұрын
I don’t get it
@denisefarmer366
Жыл бұрын
All sizes of what 🤣🤣🤣
@elineff2791
Жыл бұрын
the one that bothers me is the ones where they shout out the age of a person, topping it up with hee haw, and the saddle, They would want you to get on the saddle? what if the person is disabled or short
@Panamarainbow
Жыл бұрын
We don't always just shout out your age, unless that is what you want. 🙄 We don't even want to do birthdays, like she said.
@Panamarainbow
Жыл бұрын
We also know how discern when or when not to use the saddle, and we will ask if you even want it. If you do, we get it. If you don't we are so frigging GLAD!!!!
@Panamarainbow
Жыл бұрын
Some servers love doing Birthdays. We will even give fellow servers some money if we don't want to yell your Birthday for you. Its humiliating for some of us too. We are human. Servers are human beings!!!! I personally could care less about anyone's Birthday.
@corysleeger1574
Жыл бұрын
I absolutely love Texas Roadhouse. I never have a problem w/ the food or service. The tables are a bit small for groups bigger than 2
@xWhereswaldo
Жыл бұрын
I love Texas Roadhouse but it's annoying when they automatically include a kicker in your drink without asking, I've had that happen multiple times. It costs extra and I don't like my drink super strong. They do it without telling you so they get their addons up.
@connornoonan9999
8 ай бұрын
It’s a little inappropriate noisy and wild there. They force you to sit on the saddle when it’s your birthday and announce it to the entire restaurant and then from a hearing distance they shout a big loud Texas Yeehaw 5:21-6:13
@knuclear200x
Жыл бұрын
I just came from Manila and they have more Of this place than LA does for some reason
@Kinglioncrown
Жыл бұрын
Texas roadhouse was not even started in Texas
@Bangthedoldrumss
6 ай бұрын
The saddle birthday thing isnt true. Its not required anymore at least at my location. I work at TRH and the line dancing rule is not true depending on your position. Only servers line dance, but if you're busy at that moment you're not required to. You're supposed to, but only the servers. And the hair rule is jot nessecarily true. Yes we are supposed to gave our hair up, but i wear mine on two braids on my shoulders and they dont care. Its really not that deep and dramatic as this video makes it seem.
@sylvesterdorseyiii9764
Жыл бұрын
I must be going to the wrong one. Cause I’ve never heard some of this from an employee.
@Bangthedoldrumss
6 ай бұрын
Same
@betterthanemril988
6 ай бұрын
Well keep in mind each store is ran completely different than the other.
@sylvesterdorseyiii9764
6 ай бұрын
@@betterthanemril988apparently you didn’t read my comment. I never said they violated any rule. I simply said I’ve never seen it. Nor have I been asked for the “mandatory” upsell pitch.
@JohnHausser
Жыл бұрын
You’re not a real 🥩 lover if you eat at this steakhouse 😅 Cheers from San Diego California
@madbug1965
Жыл бұрын
I can buy a steak at Costco and barbeque it at home. 😂
@QueenBee-gx4rp
Жыл бұрын
I’ve never eaten in one, but have to say that the food doesn’t look very good.
@MissBliss818
9 ай бұрын
They're still much better than most chain steakhouses.
@timthompson8297
4 ай бұрын
I don’t like bullshit like that, but they have good steaks and bread for a really good price. If they had Longhorn here, I would go there. I’m in a small town and have few options.
@gregg5958
11 ай бұрын
How is it legal to require Managers to invest in the company? Very strange.
@SonoftheWars
6 ай бұрын
Why would it be illegal? Companies can contract on their terms. Don't like the terms? Don't contract.
@lyndsiethomas2091
Жыл бұрын
We are not allowed to say "add on, appetizer, kickers, loaded, and so much more"
@jaylus1774
5 ай бұрын
Local Roadhouse doesn't have nor require line dancing. Lunch specials are during I week I think, likee 95% of other fucking restaurants. The HEART thing is weird and they demanded verbiage is weird. Though the steaks are hand cut, so I am not surprised the mention their locations specialty. Also, employees upselling is standard in most places. What the fuck does Mashed have against this company and all their hatchet jobs against them ? Which most is complete bullshit, however some is subjective bullshit. My algorithm has gotten so weird, but Mashed is mad. The birthday thing most people love, a chunk of guests get into it, kids are ecstatic , if you don't wanna don't. Do they do this will all brands ? This shit is liable level lol. I gotta now check other spots I frequent. Next Mashed will repot McDonalds has a man in clown makeup or or burglar who loves hamburgers is "stalking" around.... #forfuckssake
@lucassloan8176
Жыл бұрын
Hi
@onedelish
Жыл бұрын
yummy I love this!
@GregHuffman1987
Жыл бұрын
If its so legendary then why isnt it in gold text?
@vinnie356a
Жыл бұрын
you should have a stake challenge
@TheArKtec
20 күн бұрын
1:00 Cringe especially o. Someone's day off.. Do they paid enough to do this?
@xcake88
3 ай бұрын
They don’t line dance anymore
@chapsparanormal
Жыл бұрын
Rules sound normal for a place of business to me
@joeydemitro8976
Жыл бұрын
THE FOOD LOOK DELICIOUS TOO MY FRIEND
@zarakikenpachi-ds1ud
Жыл бұрын
im a waiter, not a salesman, fuck upselling.
@manasoundz
Жыл бұрын
2:15 it’s funny the diversity sign 😂 all Texas Roadhouse I have been only have Americans working
@Jerk7891
3 ай бұрын
Would you rather play the translation game with the server or let them cook your food?
@manasoundz
3 ай бұрын
@@Jerk7891 it’s ok if you like racist restaurants
@user-dq4jc5ml4x
Ай бұрын
Amber
@jim3578
Жыл бұрын
Good food - my son worked for TR and made some good money and enjoyed himself
@1corona4u39
Жыл бұрын
I don't like it. I get why they make them do it, but it's all fake. I'd rather go somewhere else that has genuine people waiting on you. Never been there, won't now.
@denisefarmer366
Жыл бұрын
If the food is terrific, there's no need for all the extra BS. Many people are disgusted with the fake jabbering, dancing, yelling, etc. The owners better get with today's program or the TX Roadhouse will be history very soon.
@SkyHawk975
6 ай бұрын
You are in the minority
@SonoftheWars
6 ай бұрын
Get off my lawn
@dominicksimonetti6726
6 ай бұрын
That place blows anyway
@solomonburgess8196
Жыл бұрын
John Taffer and his experts and his crew and Gordon Ramsey is involved with really weird rules Texas Roadhouse employees to follow.
@aznhippie2099
Жыл бұрын
Lol tell a millennial worker that they HAVE to do somin and c wat they say
@jim4448
Жыл бұрын
Sounds like this company could be racist.. Against people's personal belief.. Of how they worship God..
@rogerreyne1877
Жыл бұрын
How so?
@jim4448
Жыл бұрын
@@rogerreyne1877 There are some.. Conservative religions in the u s a.. That frown on public dancing.. Oh I just find a few more examples have a great day
@betterthanemril988
7 ай бұрын
You can’t be racist against a religion you can discriminate against one though
@kenleung506
4 ай бұрын
would not work for that employer whatsoever rubbish place which rob the workers dignity
@GoatRoper911
Жыл бұрын
The prime rib is legit and you can use the APP to not have to wait in the long line. Best Christmas gift are the gift cards. t. Texan
@jerrywoods4845
Жыл бұрын
The line dance is sooooooooooooo lame and 1980's. Scrap it.
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