I'm glad that I'm finally seeing some resolution on this issue.
@jayro8255
2 жыл бұрын
I feel bad for Jangular
@OrangeModWorks
2 жыл бұрын
Us too...
@dragonblaster-vu8wz
2 жыл бұрын
As poor as things have been handled, I do hope that the Cyber Tek line can be rebooted in the future
@OrangeModWorks
2 жыл бұрын
We have restarted production =)
@dragonblaster-vu8wz
2 жыл бұрын
@@OrangeModWorks will there be an announcement soon on this then?
@OrangeModWorks
2 жыл бұрын
@@dragonblaster-vu8wz Yes, I believe we are currently working on cybertek compensation and SR200 In-depth look videos. The Cybertek update videos will follow after that.
@kittenclaws5775
2 жыл бұрын
Different song, same dance. OMW has and always will be Like This.
@OrangeModWorks
2 жыл бұрын
Hopefully we can change your mind soon =)
@wvlfkvnt
2 жыл бұрын
Over here trying to get a refund for a Hammershot Kit they never shipped. Funny how I order something and this video comes out the next day. WTF.
@OrangeModWorks
2 жыл бұрын
I believe we took care of you as well =)
@wvlfkvnt
2 жыл бұрын
@@OrangeModWorks yes, yes you did. Thank you.
@davecr1012
2 жыл бұрын
Alright, I sent an email, I hope I can actually get my refund now. edit: I got my refund, it took a while but I'm pleased with how things ended up.
@OrangeModWorks
2 жыл бұрын
I believe we took care of you! =)
@bdablader95
2 жыл бұрын
......you guys didn't have a dedicated customer service representative to begin with.....? Yeah y'all lost my business with this bs, finding out y'all did what you did and not have a dedicated team to work with your customers shows how unprepared you are for running any large scale business. Good luck, try not to be Frontline Foam 2.0.....
@OrangeModWorks
2 жыл бұрын
We always had a dedicated customer service team and were very responsive prior to covid. Unfortunately, we lost alot of our team members during the lockdown as we went into furlough for a couple months. People moved on to other jobs and when we got back we essentially had to rebuild everything. Now, none of this is an attempt to excuse for our poor communication and how we handled the situation. There is no excuse for that but just want to provide some clarity and hope that people can understand.
@akagainesy
2 жыл бұрын
What about the Atch attachments retaliator slam fire kit??
@OrangeModWorks
2 жыл бұрын
It's coming, we just signed the contract with Andrew for the distribution rights.
@akagainesy
2 жыл бұрын
@@OrangeModWorks sweet!! Really wanna compare it to his original 3d printed one 😉
@GearsLGLF
2 жыл бұрын
What about the mag holders
@OrangeModWorks
2 жыл бұрын
The idea was meant for vacuum casting but by the time we have perfected it it had already felt outdated by other better options. We also already refunded everyone at that point so the project was abandoned. We are currently working on a chest rig that will offer mag holder options.
@mainstay.
2 жыл бұрын
It's so sad to see OMW come to this. Since Hasbro has patented their idea I can't see the Cyber Tek ever coming to fruition.
@Tejyasn
2 жыл бұрын
and Hasbro has gone to shit, so we'll never see anything as nice as Cybertek even if Hasbro makes use of the patent..
@OrangeModWorks
2 жыл бұрын
We actually patented the idea 8 years ago and subsequently abandoned the patent sending it into public domain. We did this even before we begin the development on the project. That was to ensure whoever wanted to explore the idea of hit tracking they can freely do so. patents.google.com/patent/US20150265917A1/en?oq=14220150
@AndrewAitchison100
2 жыл бұрын
First
@OrangeModWorks
2 жыл бұрын
XD
@archiedrury2676
2 жыл бұрын
Just reboot the cybertech line we have been waiting for years it might be better and the cybertech blasters was my first purchase from omw and you have broken trust I think some people will feel the same
@OrangeModWorks
2 жыл бұрын
Hi Archie, I believe we replied you back but haven't heard back from you. Please check your email and we are restarting the cybertek line =)
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